The doors were pretty well made, it is the frames that were a problem. However, he did not predrill the hinges and did not align the hinges correctly so one door doesn't close at all, the second has cracks in the frame and we haven't even looked at the third yet. I called him. He offered to come out to make it right. This would be fine if it wasn't an issue that he didn't create himself. In other words, we are afraid he would make the problems worse. Therefore, I replaced one leg of a frame and paid for it myself so that we can plug the hinge screw holes and re-hang the doors ourselves. In addition, we will have to remortise all the doors and frames as they are not deep enough. Because the screws weren't pre-drilled, the screws are at angles that interfere with each other when the hinges close into itself. That said, the material is beautiful. It was a pitty that he didn't spend more time with a sharp drill bit and correctly used a mortise template to do it right.
Description of Work: Mackenzie made 3, pre-hung fir doors for us.
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Service Categories
Windows,
Doors
FAQ
Stayton Wood Windows is currently rated 2 overall out of 5.
Stayton Wood Windows accepts the following forms of payment: Check
No, Stayton Wood Windows does not offer free project estimates.
No, Stayton Wood Windows does not offer eco-friendly accreditations.
No, Stayton Wood Windows does not offer a senior discount.
No, Stayton Wood Windows does not offer emergency services.
Yes, Stayton Wood Windows offers warranties.
Stayton Wood Windows offers the following services: Window and door instalation