Cascade Precision Painting

I am not one to leave reviews but felt compelled to in this case. There was a lot to this, over the course of almost 3 months, so I’ll try to summarize. Job was scheduled to start on July 23rd...they showed up the morning of the 22nd. The contract price was paid, which included a clear coat to be applied to the gables, all the doors painted and extra paint in all colors to be left with us for future touch up. Josh later spoke with someone who told him that clear coat would damage the gables, as they were not wood...so Josh told us Mollie had issued a refund to us on July 26th. There was a delay in painting the doors due to the installation of the special ordered entry doors. There were multiple texts trying to get Josh to come back (since Aug. 22nd) and finish painting the two doors, which were left with painting tape all over them, the weather strip removed and paint all over the trim that needed to be cleaned up. There was also trim paint all around the garage door that never got cleaned up, blue tape pieces all around the house for touch up and clean up areas that never got addressed. We also never received the refund they stated had already been issued. The story kept changing between a bank issue, a Square issue etc. and a couple promises to bring a check or the cash. There was a stack of materials left out in the rain, on the side of the house inside a gate that seldom gets used. When later discovered, the labels on the cans were all but gone, they were rusted and had water in them. All the other materials were rusted or were mildewing. Josh finally told us to call Molly and get on the schedule again instead of trying to fit it in to come over and finish. We were scheduled for Oct. 8th for Josh to come finish the doors, bring our paint and our refund. Mollie e-mailed the morning of the 8th questioning everything. By that afternoon, they had decided the job was complete, if we wanted anything else done to the doors, it would be an additional $100 per door, they were not going to bring any more materials and they were still checking on the refund. These are some of the most unprofessional people I have ever encountered. I will be posting this on every sight I can and I will be filing complaints.