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Brothers Carpet Cleaning Inc

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning

About us

Brothers Cleaning specializes in residential carpet, area rug and upholstery cleaning, as well as full-service commercial cleaning and janitorial services. We have served Eugene, Springfield and surrounding Lane County OR areas since 1973. All our carpet techs are nationally trained and certified with yearly accreditation. We are the only IICRC certified carpet cleaning company in the area, showcasing our dedication to a higher standard of care. Our awesome, 5 star reputation is built on professional and impeccable cleaning. When you hire Brothers Cleaning Services, you are recruiting a highly qualified and well-trained cleaning team.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, & upholstery cleaning. Pet stain removal. Odor control. Scotchguard protection. Area rug cleaning in our new rug plant.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 143 reviews

Emily H.
12/2019
5.0
carpet cleaners
  + -1 more
I have used several carpet cleaners over the years. Brothers is the best! Scott was prompt, very nice, very professional, informative and efficient. He was also great with my dog. They have very good equipment, including to protect floors, etc. And the cost was similar to what I have paid another company in the recent past. Will definitely use Brothers in future. (And I got an Angie’s discount.)
Description of Work: Carpets and area rug cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

MARSHA M.
11/2019
5.0
carpet cleaners
  + -1 more
It was wonderful, they did an excellent job, they were very professional and on time.
Description of Work: They clean our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol B.
11/2018
5.0
oriental rug cleaning
  + -1 more
Excellent; I took the rugs to them, thus getting a 15% discount. They were cleaned in a timely manner and I picked them up. I’ve also had them clean carpets in other homes, and they always do a great job and are a pleasure to work with.
Description of Work: Rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Response from Brothers Carpet Cleaning Inc
We are glad you have tried our rug cleaning and found it excellent. Thank you for trusting us with your carpet and rugs. We really appreciate customners like you.

Debbie H.
11/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Fantastic work, several carpet cleaning services refused to do a 3rd story condo, because of its inconvenience! Scott S did a fabulous job! I felt safe and comfortable with him! He respected his job and company he works for! He also told me about area rug cleaning by Brothers! Wish I’d known sooner! Need to advertise that more! Brothers is the only carpet cleaning services I’ll use for my housekeeping clients!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry V.
11/2018
5.0
carpet cleaners
  + -1 more
Great, very thorough and professional and he took his time. Looks fantastic (but hadn't been done for 2 years,too and had 2 dogs and a cat in here, for a time)
Description of Work: Carpet thruout the house, living room, dining area, hallway and 3 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brothers Carpet Cleaning Inc
Thank you for taking time to leave us a review. We are glad you had a great experiance and look forward to serving you in the future.

Sean S.
09/2018
5.0
carpet cleaners
  + -1 more
Chris was on time, professional and focused. My carpets are 22 years old and we have dogs. This was the first time that they were professionally cleaned and they look great. I would use Bothers again and recommend them highly.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brothers Carpet Cleaning Inc
Thank you for your review. We are so glad your experiace was posotive. We appreciate your business.

Nancy L.
05/2018
5.0
carpet cleaners
  + -1 more
We have been using these people for years and we are very happy with their service. They do a better job than any other carpet cleaners that we tried.
Description of Work: Several carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brothers Carpet Cleaning Inc
Thank you, [Member Name Removed]. We really appreciate loyal customers like you!

Linda H.
11/2017
5.0
carpet cleaners
  + -1 more
Very well. Prompt service by friendly, professional technician.
Description of Work: Old and dirty carpet in house with pets needed cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brothers Carpet Cleaning Inc
We are glad you had a great experiance and we apprexciate your business. Thank you!

Lance S.
09/2017
5.0
carpet cleaners
  + -1 more
Looked and smelled great after cleaning (we have two dogs).. Cleaner was neat, friendly and professional in appearance and did a fantastic job.
Description of Work: Carpet cleaning..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Response from Brothers Carpet Cleaning Inc
Thank you for your review of our service. We appreciate you sharing your experience with others. We never get tired of hearing how great our carpet techniocians do for our customers!

Neal F.
09/2017
5.0
carpet cleaners
  + -1 more
Showed up when he said he would. After looking at what we wanted done and talking about perhaps doing a little more we came to a quick agreement for actually a little less than the estimate quoted on the phone when we scheduled the appointment. It also took less time than I expected it to and the carpets looked good afterwards. The only slightly negative comment is that it took about 12-24 hours for the thicker carpet to completely dry and this was in August. So probably something I would consider if scheduling a cleaning during the wet, cold winter months.
Description of Work: Cleaned carpets on main floor and stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Brothers Carpet Cleaning Inc
We are glad you had an great experiance with our car[pet cleaniong and with the techncian we sent to clean your carpet. Thank yiou!

Linda A.
09/2017
5.0
carpet cleaners
  + -1 more
Great! The one stained area on carpet had been there for a few years and had not come out with a previous cleaning by another company. The cleaning by Brothers got the stain cleaned much better and it dried way lighter than I thought possible. All other areas of my carpets ended up very clean and refreshed. I was very pleased.
Description of Work: Carpets cleaned in two rooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Brothers Carpet Cleaning Inc
We never get tired of hearing about positive experiances from our customers. We are glad yours was great. Thank you for sharing this.

Patricia V.
08/2017
5.0
carpet cleaners
  + -1 more
GREAT! This is the second time we have used them. Very punctual and professional and they do a great job for a great price.
Description of Work: Living Room and Dining room wall to wall carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Brothers Carpet Cleaning Inc
Thank you for taking time to leave a review od our zservices. We do appreciate cust9mers like you!

Tricia D.
08/2017
5.0
carpet cleaners
  + -1 more
Great. Have an older pet and was able to get out all pet odors and stains
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Brothers Carpet Cleaning Inc
That's great to hear. Those pet stains can be very difficult to remove so we are glad to hear it went so well. Thank you.

Anne H.
07/2017
5.0
carpet cleaners
  + -1 more
They did a great job, It loooks brighetr now it feels cleaner and they are nice and professional and they know what they are doing.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Brothers Carpet Cleaning Inc
Thank you for the great review. We appreciate your business and hope to serve you again in the future.

Tom K.
07/2017
5.0
carpet cleaners
  + -1 more
Professional, courteous, hard-working and on time. We were very happy with the job that Jeremy Rose did.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brothers Carpet Cleaning Inc
Thank you. Jeremy is a true professional and we are glad you were happy with his service.

Wallace C.
07/2017
5.0
carpet cleaners
  + -1 more
Our experience with Brothers Carpet Cleaning was outstanding. Our appointment for cleaning was made within a reasonable length of time and was accommodated to obligations on our own calendar. We were called the day before the work was to be done to confirm the time of the appointment. Jeremy Miller was the representative who arrived to accomplish the cleaning. He was on time and fully prepared to evaluate the job and begin work immediately. His demeanor was very friendly and professional. The cleaning was accomplished quickly and thoroughly. We were briefed as to time for drying and replacing of furnishings we had moved. Extra carpet protective tabs were provided for a few items we needed to replace as soon as possible. Jeremy was even careful to replace our hose, which he had used as a water source, in the special container we use for its storage. We will definitely use Brothers Carpet Cleaning for our own future carpet care needs and will heartily recommend them to our friends.
Description of Work: We need to have all carpets in our home cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Response from Brothers Carpet Cleaning Inc
We always appreciate hearing from customers like you about their experience with our professional carpet cleaning services. We are also glad you had an outstanding experience. Thank you for your review.

Nilendra D.
06/2017
5.0
carpet cleaners
  + -1 more
Excellent work. Carpets look like new. Friendly and courteous service.
Description of Work: Carpets cleaned in three rooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Brothers Carpet Cleaning Inc
Thank you. We appreciate your comments about our carpet cleaning.

Stephanie D.
03/2017
5.0
carpet cleaners
  + -1 more
It was great. I thought I just wanted a quick cleaning, but the tech (I can't find his name - maybe Jeremy?) said that he could get them almost as good as new. I paid almost double the original quote, but it was well worth it. (The price also included an 8x10 wool area rug, which he took with him and brought back clean about 2 weeks later.) I'll now be able to use the "carpet money" for something else!
Description of Work: Quick carpet cleaning as I was going to replace the carpets this summer. I had only the worst areas cleaned - one bedroom, hallway, combo living/dining room, and large family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Brothers Carpet Cleaning Inc
Thank you for leaving a review of your experience. We're glad you took advantage of our area rug cleaning service and look forward to helping you again in the future.

Joseph A.
02/2017
5.0
carpet cleaners
  + -1 more
Great job, very professional. They made a mistake on my invoice when they billed me. They charged me $2.00 too much, but I paid it without noticing the mistake. A while later, I received an envelope with $2.00 in it, and a note of apology. That's the kind of treatment that will cause me to use them again.
Description of Work: Cleaned carpet in a rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Brothers Carpet Cleaning Inc
Thank you for taking time to share your experience with your residential carpet cleaning service. We pride ourselves on being more than just good carpet cleaners--we believe in honesty and integrity. Thank you again for your review.

James G.
01/2017
5.0
carpet cleaners
  + -1 more
They were responsible and nice. It was my first time using them.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Brothers Carpet Cleaning Inc
We are glad you had a good experience and hope to serve you again in the future.

Margaret B.
12/2016
5.0
carpet cleaners
  + -1 more
Brother's was very professional and did an excellent job. I would recommend them to anyone. This is a good company. Their employee is really enthusiastic about working with them.
Description of Work: i had both chairs and carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hilliard G.
12/2016
5.0
oriental rug cleaning
  + -1 more
Brothers was very careful about the cleaning and discussed the different techniques available. They were very conscientious about the entire process.
Description of Work: A small wool area rug needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Brothers Carpet Cleaning Inc
We are glad you had a great experience with our new area rug cleaning service. Thank you.

Lynne B.
10/2016
5.0
carpet cleaners
  + -1 more
They did an excellent job. The technicians were very punctual, courteous, easy to work with. I would definitely use them again.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Brothers Carpet Cleaning Inc
That's great. We are glad you are happy. We'll be here when you need us again in the future.

Erica C.
10/2016
5.0
upholstery cleaning
  + -1 more
They did a fantastic job and it looked like new when they were done!!
Description of Work: Couch and loveseat needed cleaning. Was very dirty!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Brothers Carpet Cleaning Inc
We are glad you tried our upholstery cleaning service and happy they turned out nice and clean.

Diane B.
10/2016
5.0
carpet cleaners
  + -1 more
Showed up on time and did an excellent job actually saving me money over quoted price using more nuetralizer than planned and didn't charge extra (pet and other stubborn stains). Made sure furniture was protected so feet would not to stain carpet. useed dryers generously and were not in a hurry. Did the job right. Professional, polite and efficient!
Description of Work: They cleaned three rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Brothers Carpet Cleaning Inc
Thank you for your comments. We hope to serve you again in the future.

Contact information


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning

FAQ

Brothers Carpet Cleaning Inc is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Brothers Carpet Cleaning Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Brothers Carpet Cleaning Inc offers free project estimates.
Yes, Brothers Carpet Cleaning Inc offers eco-friendly accreditations.
Yes, Brothers Carpet Cleaning Inc offers a 10% senior discount.
Yes, Brothers Carpet Cleaning Inc offers emergency services.
Yes, Brothers Carpet Cleaning Inc offers warranties.
Brothers Carpet Cleaning Inc offers the following services: Carpet, & upholstery cleaning. Pet stain removal. Odor control. Scotchguard protection. Area rug cleaning in our new rug plant.
Ask for details.

Contact information


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM