Silver Creek Chimney Sweep

He was on time and go it done in a hurry. He put down blankets to protect my wood floor and cleaned up when he was done. Couldn't ask for much more than that. I would definitely use him in the future.

As with with the previous 3 visits all went well. Service performed cleanly and professionally.Showed up on time on the day specified.

I left a message on Scott's answering machine and he returned the call four days later and I think came the day after to scope out the job, arriving w'in the time frame he predicted. Scott told me the approximate costs, explaining the price differential if I wanted a stainless chase cover, but did not offer a written contract. He returned 24 days later exactly on time and installed the materials. I am not complaining, just explaining that he seems to be very busy and this is the scheduling and business practice to be expected. In removing the chase cover he disturbed an insect nest neither of us knew to be there. Scott did not panic and continued with the installation. The triple-wall air-siphon chimney (1978) is no longer manufactured and Scott had to do considerable custom sheet-metal work to make the current SS cap type work. He seems to be resourceful and competent to keep old installations functioning but I must admit that I have acrophobia and I was not right up there two stories watching closely. From the ground the number and type of fasteners seemed adequate. His trucks are well-maintained and the ladders heavy-duty and fitted with self-levelers. Good equipment makes a soothing impression on middle-class customers.

A few months ago, I had contacted 3 different places to do some chimney work for us. He called back a few days after my initial message was left on his answering service. He gave me a quote over the phone for a basic cleaning/inspection that was well above the price quoted both other two providers. Subsequently, I did not choose his company for the project.

Scott and Hillary did a great job at a fair price. They are honest, hard working and extremely knowledgeable. I appreciate their expertise and willingness to share it.

This was two years ago, so things may have changed, but in the last two years since then, calls have gone either unanswered or returned much later. Next available openings are usually 2 months out. The last time they actually came to the house, I took off work to be at home for the cleaning. They showed up 1.5 hours late with no call letting me know. When I mentioned that I was expecting them an hour and a half ago, the response was something to the effect of and quot;That's the way it isand quot;. While I won't use them again, they did a good job and did protect the fireside room with tarps. The catalyst for writing was my recent call to another Salem service. The gentleman answered, said he was indisposed (on the roof) and that he'd call back in 1/2 and hour. In 1/2 an hour, he called back, and we scheduled an appointment for the next week. He adjusted his schedule to accommodate mine.

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These folks are great! Used tarps and left no mess. Could not be happier!

I've used this company for the past 20+ years and they are great!

Excellant Service

Work was performed professionally and efficiently. When a minor adjustment was needed about a week after installation, the response was prompt. Overall a great experience.

The workers from Silver Creek Chimmey Sweep were very prompt and showed up right at the scheduled time. I was impressed how quickly they did the work and how clean they were while doing the job. We were pleased with the work they did and plan to use their Company again in the future.

He and his daughter did a thorough job. They were efficient and very pleasant.

There was a bit of a wait from the time I first called to make an appointment, about three weeks. That wasn't unexpected though given the time of year. I received a call the night before the appointment to verify time, which I appreciated. Scott arrived on time, was professional and friendly. Didn't waste any time inspecting the fireplace and chimney. Pointed out that the chimney is not lined and he warned against using the fireplace to heat the house or for fires lasting anything over four hours maximum. He explained why he made that recommendation in an understandable way. All in all a very good service and I would certainly recommend them to anyone.

It was hard to get responses from anyone else but after I read reviews for silver creek chimney sweep, I decided to call them they were prompt and he was very nice on the phone. We made an appointment about 3 weeks out because he has been in business for a long time and he was pretty booked. He came performed his duties all in 45 minutes which was helpful because I was busy. I will hire him again.

They were very professional. Got here on time , very neat and clean while working. Price was very resonable too. Actually less money and way better quality than previous company I had dealt with. Fireplace works great now.

These folks are great. Quick call back to set up the appointment. They were on time, did the work quickly and professionally. Wonderfully friendly.

Very pleasant to work with.

Have had them reline chimney, install fireplace, and sweep chimney many times. Always excellent work.

THE PROFESSIONAL FROM SILVER CREEK CHIMNEY SWEEP WAS PROMPT, THOROUGH, AND FRIENDLY. I WOULD RECOMMEND THEIR SERVICES TO ANYONE LOOKING FOR QUALITY WORK.