John's Waterproofing Co.

No.

Should have went with Terra firma. They fixed a foundation leak but installed a sump pump drain pipe incorrectly. Three drywall contractors indicated they could not install new drywall due to the poorly installed pipe. I notified Johnâ  s who said their quality control person would have to review. After waiting many days I contacted again as it was holding up the project. The repair was approved over the phone. They scheduled the repair a ways out. I hired a drywall installer to repair based on their date. They canceled the appointment so they could finish a new customer rather than an existing customer who they poorly completed work for. That pushed my drywall completion weeks back due to his busy schedule. Johnâ  s repaired the poor installation but they left our back gate open and our dog got out that night. We searched for 90 minutes for him before a neighbor found him. Johnâ  s denied leaving the gate open even though they were the only ones in the backyard for days. Sleazy move not stepping up to admit it and apologize.

Good job. No hassle.

Overall they did a nice job but there was some communication issues between sales and installers so the scope of work changed mid stream. But the quality of work was very good.

Friends who know what our basement looked like before are flabbergasted. The information they send you after you contact them is super educational and everyone was prompt, polite, and professional. Wish we'd done this sooner.

Very professional, got the job done in one day

You will need make sure everything is explained and understand what is included as maintenance.

they did a perfect job.

Helpful, smart,

The company was able to reschedule the work at our home and have it completed more than a month earlier than expected. We were very satisfied with the work.

Very professional, came right in and fixed the problem. Very friendly and answered all of my questions...made me feel comfortable...I'd not only recommend, but I'd also hire them for all of my repairs...

The project was done perfectly and on time. I appreciated the explanations and practical advice about future projects. Excellent service.

Every aspect of the job was so satisfying.

their installer worked hard and did a good job.

John's water proofing gave me a reasonable quote. And they did an awesome job. I will recommend them again.

Awesome! Simply awesome!

They were responsive and professional. Thanks!

There was some miscommunication between the dispatcher and I but the plumber that came to my house explained the issue and rescheduled me for the weekend. I explained the urgency of filling in the trenches and he accommodated my schedule, he was great to work with. He spoke very highly of his company, not something you hear everyday from employees!

cleaned up nice and did a nice job

John's waterproofing in a nut shell they found an easier way to do the project and saved me a tremendous amount of money.

The repairs were done quickly, efficiently and with care to details. They explained what they were doing & why so it was easy to understand. I would hire them again.

They are efficient, dependable, and we are very happy with all aspects of their service.

From beginning to end of the job,everything went pretty much as planned. The Work Crew , lead by the Foreman, Lupe were great , thorough and swift in their work. They left my basement the way that they found it and so far the equipment that they installed seems to be working well.

We had a damp crawlspace. John's installed drainage with sump pumps (lead and backup with battery backup power) and encapsulated the dirt with 20 mil plastic. They also installed PU foam around the perimeter foundation walls to complete the insulation envelope of the house and a dehumidifier top keep the crawlspace area dry. In short, this work solved the problem we had and provided the added benefits of a more energy efficient and comfortable house due to the insulation as well as better indoor air quality. The work was done in four days and at considerably less cost than a competing contractor bid to do it. Another person that we had inspecting house later looked at the crawlspace and commented, "Wow! You could do brain surgery down here." We actually wouldn't recommend that though ;)