Barrier Pest Control is family owned & operated with over 20 years of combined experience. We service the entire Portland area from Salem to Vancouver, Washington. Barrier Pest Control will work hard to earn your business and take care of your home as if it were our own. We use only the best and most effective products and equipment, and we are committed to the safety of our customers and our environment.
Our technicians are prompt, courteous and well trained. Your expectations are sure to be exceeded as your pest problems disappear!
Family owned & operated. Cost is determined by the job. Additional email - rykersmith@yahoo.com. Additional contact name - Travis Donaldson.
This company stopped by my door this summer and said that all of my neihbors were complaining about pest and they were giving the whole area a discount for service. They also said it was $89 every three months deal and I could cancel at any time if not satisfied. I had them come out on several occasions to get rid of carpenter ants. Each time their service man would show up and do minimal work and just sit in his vehicle for 1/2 an hour. After the third time I called the company and complained because the ants were still here and their service men never seemed to be doing anything. They assured me that they would send out another man and correct the issue. When he arrived he instantly had an attitude and I pretty much had to follow him around to see that he actually did something. I also called the company and asked them to come back a couple of weeks later to spray a new area where i saw activity. They scheduled a visit but no one showed up. I tried calling the business during their business hours and had to leave two messages which were never returned. Three months later I still have ants and am still not happy with their service or their attitude towards their customers When I called them up to cancel the service the service manager said it was a year long contract. First time I had heard of that, and obviously a scam. Beware, do not hire these clowns to do any work at your house. You will be sadly disappointed.
Description of Work: They were suppose to do the following: 1) Eliminate carpenter ants and spiders (they didn't) 2) Use spray and pellets to eliminate the ant colonies. (only certain spots, I have a wood retaining wall crawling with them that they didn't even spray, even after I showed them) 3) Remove spider webbing and nest from house eves and corners ( they only did the first time when I was watching and only 1st level of a two story house) 4) Come back and take care of the ants and spiders if they were stil present after the last application. (No showed me on several occasions) 5) Cancel the contract if you were not complete satisfied ( Service manager said it was a 1 yr contract and billed me for the remaining portion of the year)
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$267
LAURA M.
10/2011
5.0
pest control
+ -1 more
Good service. Like it when I get the same technician who is familiar with my home. Recent mix-up with the dates but when I phoned the gal in the office tracked down the information and promptly called to let me know that they were coming today (not yesterday as I had been informed earlier).
Description of Work: Quarterly spray service for critters
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$93
SHARON S.
09/2011
5.0
pest control
+ -1 more
I called Barrier Pest Control back in August and they came out right away to spray for yellowjackets. They did an initial spraying inside and out for $65 and I signed up for a semi-annual treatment for insects. The semi-annual cost is $150. They came back another time and sprayed the yellowjacket nest again. In September they did the first semi-annual treatment for $150 and came back to treat for carpenter ants. They are very professional and I am happy that they come back when needed without a problem.
Description of Work: Spray for bees and other insects inside and outside of the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Annecia H.
09/2011
5.0
pest control
+ -1 more
I love them. I have signed a contract with them for a year and they come every three months. I pay $89 every three months. They provide very good service. I haven't had any problems. I used another provider before using Barrier Pest Control and they are going above and beyond what the previous provider did. They have also sprayed my yard for crane fly which the other provider wouldn't do. They also sprayed my daughter's entire front and backyard for spiders. I would rate them highly and would continue to use them in the future.
Description of Work: I use the services of Barrier Pest Control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Shelley M.
08/2011
5.0
pest control
+ -1 more
On 8/1/11, Barrier called to let us know they'd be out the next day for our quarterly service. They came out on 8/2/11, as stated. They sprayed the perimeter of our house for bugs, removed spider webs and swept the eves for bees' nests. They did a fantastic job as usual.
Description of Work: We've contracted with Barrier for years for their quarterly service. Every quarter we get a phone call notifying us of their upcoming visit. They come out the day they say they'll be here and spray around the perimeter of our house, remove spider webs and sweep the eves for bees' nests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
BURTON W.
07/2011
4.0
pest control
+ -1 more
I like the regularity of service they keep up. If I am not satisfied, they give extra help without charging me more for it.
Description of Work: I used Barrier Pest Control yesterday for an estimate. I use them regularly for pest control.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$89
Jennifer O.
07/2011
5.0
pest control
+ -1 more
They prodve a good service. They are punctual and they came out when they said they would come out. They haven't been a pest to us.
Description of Work: We had an annaul contract with this company for pest control. They come around about every three months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joanna B.
06/2011
5.0
pest control
+ -1 more
They come out quarterly. They seem to do a pretty good job. We have used them in the past too. They are usually prompt and always call ahead of time. They are respectful of where we want them to go in the house. We don't usually use people who we think are not good.
Description of Work: We use Barrier Pest Control for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Dan P.
06/2011
4.0
pest control
+ -1 more
I called 6 exterminator services - all wanting over $500 for monthly programs - except Barrier. Barrier had a $90 per quarter program, that included 4 scheduled quarterly visits. If pests reappeared, (3 varieties of ants in my case) between these scheduled visits, Barrier sent someone out within the week to attack them with a variety of products - specific to best method to kill. I called them 4 extra times before 6 months were out and Barrier eagerly scheduled someone up - not second guessing me or complaining of the extra service required. Visits generally lasted 15 to 25 minutes between inside and outside applications. I found the staff to be professional for the most part - I haven't met all of them - only 6 so far. They arrived within their 2 hour stated time window, and performed their job quickly, with good care as to prevent damage from ladders, sprayers, etc.. Their people would ask me at the start of each visit what it was that I was concerned about, and tailored their work to resolve those issues. I wouldn't hesitate to recommend Barrier and to give their people a thumbs up for professionalism, courtesy, and punctuality.
Description of Work: Barrier had a quarterly program of 4 guaranteed visits, with call-in visits between these 4 scheduled ones if pests were found. Personnel were scheduled with a week whether on the 4 quarterly visits or on call-ins, and they arrived as advertised. A variety of products were used, specific to the task. I had ants in the ceilings of several rooms that had migrated to underneath the house as well. The ones that really got me were the largest ants (about 7/16" long) that would drop off the ceiling onto my bed in the daytime. Barrier got these buggers right away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$360
Kyoko S.
06/2011
5.0
pest control
+ -1 more
They are good about coming on a quarterly basis that I signed up for. They are good about calling me couple of days before they are going to come out. I would use them in the future.
Description of Work: I use Barrier Pest Control. They come once a quarter. They came to do the work probably in May or April.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
AL D.
05/2011
5.0
pest control
+ -1 more
I've worked with him for seven years now and they came out once a quarter. They do a good job and I would recommend them highly. Since I haven't used another company before I can't compare them to anyone. I never hear when he comes but we get a written report each time he comes. They lay down some granules to keep the creatures away and sweep under the eaves. Since we have a contract with them there was no extra charge when they came out for the ant infestation. They are very prompt and they call before they come.
Description of Work: I used Barrier Pest Control two weeks ago because there was an ant infestation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Steven A.
04/2011
5.0
pest control
+ -1 more
We have a contract with them and they come out quarterly. They also come out if we need anything else. They are really good. They have hired different employees over time but every one of them has been very professional and knowledgeable. I think that they do a fine job.
Description of Work: I use Barrier Pest Control for pest control and exterminating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Greg R.
04/2011
5.0
pest control
+ -1 more
They come like clock work and always leave a note on the door. They also call the day before to make sure there is nothing else that we need from them. When I first signed up with them, they came through the neighborhood and were very friendly and professional. From what I can tell, everything seems to be working.
Description of Work: They come out on a quarterly bases and spray around the perimeter of my house to keep the pests and bugs away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
SUZY B.
04/2011
5.0
pest control
+ -1 more
We have a contract with them and we pay them quarterly. They are very good. They basically treat the outside and check to see if anything needs to be treated inside. We haven't had any issues. They have always been very attentive and if we've had a problem the week after they have been here, they come back immediately to take care of the issue. Their price is competitive but we haven’t checked anybody else.
Description of Work: We use Barrier quarterly for pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
RICHARD B.
03/2011
5.0
pest control
+ -1 more
We spend probably $350 on that service. The guy will comes knock on the door to say he is here and then does what needs to be done and that’s basically all there is. As far as any issues, there has been only one when we first started, so it really wasn’t a great deal. They came right out and re-did whatever they did in the garden. They are very nice people to work with and they are more willing to come back anytime we have a problem.
Description of Work: We use Barrier Pest Control for pest control and they come out every 3 or 4 times a year. The last time we used them was about a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
SHARON S.
02/2011
5.0
pest control
+ -1 more
I can never tell they had been here after they leave. They are very tidy and come on time. They are very polite. I like the looks of their people and their whole service. They are very professional.
Description of Work: I use Barrier Pest Control for extermination. They come and spray quarterly. The last time they came was in October. They also clean the spiders around the house. I pay them quarterly and meanwhile if anything is bothering us we can call them and that is included in that contract. We live in an area with a lot of cedar trees and have trouble with a lot of bugs. They come and take care of that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
MARTHA M.
11/2010
5.0
pest control
+ -1 more
If I have any problems in between service, they come out right away. They do a great job and have kept my home free of pests.
Description of Work: I have a quarterly contract with them where they spray the outside of the home for carpenter ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Ronald Y.
09/2010
5.0
pest control
+ -1 more
When you are on the annual plan, if you find things, you can call them anytime you find pests. They come here frequently and the staff is very cordial and respectful.
Description of Work: Barrier Pest Control comes in quarterly to spray for all pests in the house. We are on contract with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
MICHAEL G.
10/2009
5.0
pest control
+ -1 more
They were prompt. Every time I would call the office they would come back out without a hassle and perform another service. They seemed to know what they were doing. I would use them again in the future.
Description of Work: I have used Barrier Pest Control in the past. They serviced both of my properties for about a year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARTHA M.
10/2009
5.0
pest control
+ -1 more
They are very responsive and I never had any problems that I had to call them in between. They always call me to inform when they are coming.
Description of Work: I have a quarterly contract with them for pest control service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Deanne I.
09/2009
1.0
pest control
+ -1 more
Overall the people actually doing the exterminating work were polite but the girl in the office is rude and difficult. Rude people cost you business.
Description of Work: Had them out to rid our home of ants and spiders and silverfish. Barrier sprayed once and we still had the same amount of bugs as before. They came back out to spray again armed with plenty of rhetoric regarding the life cycle of the ant and how we needed to be patient. Now a month later we still have the same problem with pests. I called to cancel the service and the receptionist was extremly rude and refused to let me speak with a manager. They are demanding we pay $100.00 more to them for cancelling the service saying the original $65.00 we paid was just a promotional. We have turned them into the BBB of Oregon and SW Washington and are awaiting resolution. We will never use them again and could never recommend them to anyone else. Beware.
Rating Category
Rating out of 5
quality
1.0
value
4.0
responsiveness
4.0
punctuality
4.0
$65
LARRY K.
09/2009
5.0
pest control
+ -1 more
They are very courteous and if you find a bug in between their visits, you can call them and they'll come take care of it free of charge.
Description of Work: I use Barrier Pest Control and they spray the inside and outside of the house. I had them come out and spray for silverfish. They come on a quarterly basis.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ed S.
08/2009
5.0
pest control
+ -1 more
Our neighbor's house was infested and ultimately treated for carpenter ants. Within the 1st few hours, their ants packed up and moved to our property (and probably several neighbors!). Have attempted for 2 months now (without success) to treat the problem ourselves (easily have spent $100+ at Lowe's and H. Depot throwing everything we could, e.g.baits, granules, spray, etc) not to mention the hours and days we've wasted inspecting our property for ants (most opportune time, unfortunately, being late at night with flashlights). Barrier had good BBB rating as well as Angie's List. Biggest factor for us was the reasonable cost ($65 initially, plus contract for 4 more visits (quarterly) at $89 per visit. 2 immaculate gentleman who were bright and "on the ball" showed up to perform the service. Was advised (encouraged is more accurate) to call if and when we see more pests (after the initial treatment, you need to wait 2 weeks for it to work) and they will come back to treat as needed (inside and/or out). No extra charge! They want to be aggressive at the onset so as to gain the upper hand immediately. The reason for the 2 week wait time is because they use products whereby the worker ants carry the poison back to their nest and feed it to the queen, which is the ONLY way to eliminate the nests. Just killing the worker ants does not prevent the queen from producing eggs.
Description of Work: Treated inside baseboards, cracks & crevices, under kitchen sink & window tracks. Treated exterior, swept eves, power sprayed perimeter, above/below deck, around base of trees, several sets of stairs in garden area, railroad ties, dusted crawlspace & even injected product around exterior fireplace (their products are highly recommended when "Googled").
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$421
Janet G.
08/2009
5.0
pest control
+ -1 more
Any time we have a find a pest we call Barrier and they come out promptly and take care of the problem and the problem is solved. They are prompt, polite, and professional.
Description of Work: Living in the country we have several pesky pests. Barrier has treated for sugar ants, carpenter ants, boxelder bugs, moths, crane flies,mice etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Andrew P.
05/2009
2.0
pest control
+ -1 more
Hired Barrier to spray for spiders. Did the job okay, but then kept coming out and charging us for follow-up visits that we did not ask for. When we tried to contact them and cancel the service, the people on the phone were extremely rude and even hung up on us. They refuse to work with us over a very small disputed amount. Absolutely will never use them ever again. Beware they do not call and confirm follow-up appointments. They just show up and charge you.
Description of Work: Spray home for spiders a twice.
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Service Categories
Pest Control,
Animal Removal
FAQ
Barrier Pest Control LLC is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Barrier Pest Control LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Barrier Pest Control LLC offers free project estimates.
Yes, Barrier Pest Control LLC offers eco-friendly accreditations.
No, Barrier Pest Control LLC does not offer a senior discount.
No, Barrier Pest Control LLC does not offer emergency services.
Yes, Barrier Pest Control LLC offers warranties.
Barrier Pest Control LLC offers the following services: Residential & commercial pest control.