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Marks Custom Exteriors Inc

Roofing, Skylights, Roof Cleaning,

About us

Over 25 years of experience, specializing in roof replacement and maintenance in the Portland Metro, Columbia County, Washington County and Northern Coast areas. We are the Northwest Premier Roofing Experts. Certified Installers. GAF Certified Master Elite Contractor and recipient of the prestigous Presidents Club.

Business highlights

30 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roof Replacement, Maintenance & Gutters

Services we don't offer

Windows, Decks, Doors, Painting, Siding, Fencing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 126-131 of 131 reviews

Jeffery H.
11/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Roof was replaced with materials and method as outlined in the initial walk thru. Unforeseen issues with decking did arise but were not a total surprise as most houses in neighborhood have experienced similar issues. All required replacement work and cost were discussed before proceeding and were done exactly as outlined in the original estimate. The work crew was courteous, friendly, and very approachable. Clean up was an on going job each day and roof was done in 2 days. Roof looks great and my wife and I would highly recommend them!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Marks Custom Exteriors Inc
Thank you for your review! We are so happy that you are pleased with your new roof. Your business means a lot to us and we appreciate you taking the time to write such a positive review!

John C.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: This job went very well. The offer was to install 1 outside weatherproof outlet for $159. I wanted to add a second outlet & they did that for the same special price. I paid for the second install plus $65 for the minor electrical permit. The electrician did a good job, worked quickly but carefully. He also cleaned up his garbage. Very please with this Company & plan to use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$483

Mrs H.
10/2015
5.0
roofing, replacement windows
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

R Bruce W.
09/2015
5.0
roofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry N.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Mark explained upgrades to today's roofs that other companies did not or even suggest. I was pleased with their service.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Marks Custom Exteriors Inc
Thank you for your review! We are glad you chose us to replace your roof!

Robin K.
06/2015
2.0
roof cleaning, roofing
  + 0 more
unknown
Description of Work: I bought a roof tune up for I think $195 for $400 worth of work. Mark found some errors in my 2011 roof install. The ridge vent needed replacement. So did five roof vents. Several shingles needed a metal shim under them. One worker spent about 15 minutes installing at the ends of the ridge vent [2] two pieces of metal trim that I provided. I provided the spare shingles for repair around vents. Marks Custom Exteriors provided the ridge vent as well as the three metal shims for the shingles. | |When Mark worked up the estimate I was expecting to pay around $1000 more to bring my roof up to par. He presented me with a total bill of $2,100. I was surprised to find the bill so high but had found one small leak and wanted no others. | |I OKed the estimate. | |We scheduled a time for the repairs. |Mark called a couple days ahead of time and asked to move the repair to a sooner day. Although not convenient for me I agreed. | |His workers were mostly polite and respectful but not all of them. |They assumed I knew no Spanish. they were wrong. | |I was listening. | |Did the work look good when done? Yes, except for a mismatched color on the ridge vent. | |Was I satisfied with the quality of the work? Yes. | |Will I hire them again? | |No. |

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0
punctuality
4.0

$2,100

Response from Marks Custom Exteriors Inc
Apologies for the delay in our response. The timing of your review struck us as odd considering the work was completed in late February. After reading through your review a number of times, it is still hard to understand precisely what we did to offend you so. The grading you provided just does not make sense to us. We provided an estimate that, while higher than you state you had expected, you agreed to. It seems as though you expected a small repair when in reality, the roof was in need of more. We pride ourselves on doing a job correctly and we feel that this is exactly what we did. We do apologize that the earlier start date for the work was inconvenient for you, but that could have been easily avoided if you had only told us. Finally, as a good faith effort, we paid your state taxes which we were in no way obligated to do.

Contact information

33374 Scappoose Vernonia Hwy, Scappoose, OR 97056

http://www.markscustomexteriors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
96794
Trade License Locale
OR
Trade License Authority
Oregon Construction Contractors Board
Trade License Expiration
02/15/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights,
Roof Cleaning,
Gutters

FAQ

Marks Custom Exteriors Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 12:00 PM

Saturday: Closed

Marks Custom Exteriors Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Marks Custom Exteriors Inc offers free project estimates.
Yes, Marks Custom Exteriors Inc offers eco-friendly accreditations.
No, Marks Custom Exteriors Inc does not offer a senior discount.
Yes, Marks Custom Exteriors Inc offers emergency services.
Yes, Marks Custom Exteriors Inc offers warranties.
Marks Custom Exteriors Inc offers the following services: Roof Replacement, Maintenance & Gutters
Windows, Decks, Doors, Painting, Siding, Fencing

Contact information

33374 Scappoose Vernonia Hwy, Scappoose, OR 97056

http://www.markscustomexteriors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed