This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Duct Guys LLC is an Oregon based company dedicated to providing quality venting services to our customers at affordable prices. We provide prompt, courteous and professional service. Additional DBA - The Duct Guys. Owner operated. No subs. Cost is determined by the job. Travel charges may apply. May contact by email. Award winning.
Business highlights
18 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Furnace install/ repair, heat pump install/repair, air conditioner install/repair,
Air duct & dryer vent cleaning/repair/alterations & installations.
Services we don't offer
Oil furnace, Geo thermal or boiler system install/repair, or portable units.
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
+ 1 more
They showed on time and worked a long day to knock it out. The duct relocation turned out great. The insulation started to fall off in 2 areas and they didn’t insulate the newly installed return air duct, which resulted in them coming ont 2 more times to complete.
Description of Work: Return air duct relocation and insulate all ducts in basement.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
chris L.
10/2017
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
I've used the duct guys now twice. Both visits they were punctual and professional. They did a great job on our extremely dirty vents.
Description of Work: Air duct cleaning for the whole house. 18 vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$333
Sharyn H.
10/2017
5.0
air duct cleaning
+ -1 more
They did a great job, punctual, thorough, would hire again.
Description of Work: Needed all ducts cleaned after a major remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sky O.
10/2017
5.0
air duct cleaning
+ -1 more
They arrived timely and completed the work effectively.
Description of Work: Cleaning the air ducts in the house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Diane T.
09/2017
5.0
dryer vent cleaning
+ -1 more
Very nice people. No complaints. Will be calling them again.
Description of Work: Duct Cleaning
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet P.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
The Duct Guys arrived on time, did a great job, and kept my carpeting protected. Well done sirs!
Description of Work: Heater Duct damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
JOHN P.
09/2017
5.0
dryer vent cleaning
+ -1 more
Outstanding. They squeezed us into their schedule, sending the service tech at the end of his workday the day after I called.
Description of Work: Needed dryer vent cleaned on very short notice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Dustin C.
08/2017
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Amazing, they were extreme professionals.
Description of Work: Ducts and dryer vent cleaned in a 1950 home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Kathi A.
08/2017
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
These guys were the absolute best. Informed me of what they did and were nice and had smiles. Do use them, you will be happy.
Description of Work: I had all the ducts cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Marie S.
08/2017
3.0
air duct cleaning, dryer vent cleaning
+ 0 more
they did a good job but left dust and debris by a number of vents instead of cleaning it up before they left.
Description of Work: I had my duct work cleaned
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
David A.
07/2017
5.0
air duct cleaning
+ -1 more
They were professional and efficient. We are pleased.
Description of Work: They cleaned all the air ducts/vents in our home. They were professional and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Georgina A.
07/2017
5.0
air duct cleaning
+ -1 more
All services completed to full satisfaction.
Description of Work: Cleaned air ducts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Carolyn P.
07/2017
5.0
air duct cleaning
+ -1 more
I did not have the services done because I ended up not needing it, but my interaction with them was wonderful. They were very nice to work with and I appreciated that.
Description of Work: air duct cleaning.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Billy C.
07/2017
2.0
air duct cleaning, dryer vent cleaning
+ 0 more
Initial contact with the Duct Guys was great. They were able to work with me on a deal that had expired. Unfortunately, the service was not up to par. The 2 air duct techs were polite and professional but their end result was not professional. Dust and dirt was left in all areas were vents were cleaned. My dryer vent duct was completely crushed by the techs. This is a fire hazard and unacceptable. Vents from ceiling were partially screwed in which poses a hazard as they could've fallen if I had not checked the work. Vent orientation was not taken into account and left me to get the ladder out and correct. Pictures show proof of poor workmanship. The service was very unprofessional and left me with a lot of rework. The loose vents and and crushed vent are serious hazards and unacceptable. As with many families, services like this are expensive and we were hard pressed to make it work. I was truly looking forward to top notch service from a company with such great reviews. Unfortunately this was not the case.
Description of Work: General air duct and dryer vent cleaning service.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$220
Response from The Duct Guys LLC
So sorry you had this experience! If we had known there was a problem we would have come right back! We hold our employees to high standards, and we will investigate this further with the employees in question. We are disappointed that we did not get the chance to come back and make it right which we would have done immediately to correct the situation if we had known about it.
Claude F.
07/2017
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
We love the Duct Guys. Scheduling by phone was easy, and Joe/Tyler arrived on time. They were efficient, professional and friendly. Christina replied promptly when we had follow-up questions. Best of all, our 10-year old dryer now dries a load of towels in a single cycle. Before the vent cleaning, a load required two cycles. Kevin, the owner even stopped by to introduce himself. Thanks for a job well done!
Description of Work: Dryer vent and home duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$329
Titus M.
07/2017
5.0
dryer vent cleaning
+ -1 more
Great. They did a very thorough job
Description of Work: Cleaned and repaired the ducts in the house
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roy M.
06/2017
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
On time, a very thorough job, would highly recommend them.
Description of Work: First time we had the ducks cleaned; been in the house about 12 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tony H.
06/2017
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
What a great experience! This is my first experience using Angie's List and I can't say enough about how easy it was and how happy I am with the work that was done. I bought the deal and was immediately contacted by Kristina to schedule the job. She very nice and professional, and found a date meeting my schedule just a few days out. On the scheduled date, Kevin called me to say he could be there a little early which worked out well for me. He inspected the work I wanted to get a quote on another project I was considering, and gave me the arrival time for Josh and Tyler. They showed up a few minutes early, and couldn't have been friendlier. As a homeowner, I like to watch and learn. They didn't mind a bit, and took their time answering any questions I had which were few, since they were very thorough and explained the steps very well. They worked quickly and efficiently. After they left, there was not a trace of their presence, accept for the noticeable difference in the air qualify and lack of dust. I highly recommend that you consider them in your next similar project. I will definitely use them again!
Description of Work: Cleaning my air ducts, and getting an estimate for adding a kitchen vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Chris C.
06/2017
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Teriffic! Joe and Chris were efficient, perfessional and friendly. Great work at a great price. A+
Description of Work: Air duct and dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Chastidy M.
04/2017
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
The Duct guys were awesome!! We originally had another hvac company come out to remove the ducts when we repiped our house. They guy was rude and left materials in our yard so we decided to try someone else after being without heat for a month. The Duct Guys came out quickly and even though our crawlspace was wet and muddy they didn't complain and told us they'd get it done no matter what vs the other company telling us he wouldn't do it because of the mud under the house. The space is tight it was a big job and they could have said no just like the other company but they didn't and they did the work with a smile on their face. I wont use any other company! They called and came at the beginning of their window were polite,courteous and it feels great to have our central heat back and know we aren't breathing years worth of dust and guck!
Description of Work: Duct Replacement and Vent Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Charlie S.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
They did a thorough inspection, gave the system a clean bill of health and did not pressure me to purchase any services. They were professional, friendly, and I would hire them in a heartbeat after the great job they did.
Description of Work: I requested an inspection to make sure I didn't have mold in my heating/cooling system.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin N.
03/2017
5.0
air duct cleaning
+ -1 more
The crew were professional and entertaining since they were upbeat and enjoyed each other's company. Procedures were explained as they went along.
Description of Work: Bought an older home that desperately needed ducts cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy R.
03/2017
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Perfect, they were able to clean out a very clogged system. We don't think the people we bought the house from had ever had it done in 20 years.
Description of Work: Duct s blew out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JOHN A.
03/2017
5.0
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
+ 1 more
these guys were awesome, they went way beyond the call of duty. i needed duct work replaced under my house and they dove in and replaced everything needed for a nominal additional fee. i couldn't be happier with the job they did. thanks guys!!
Description of Work: furnace vents and ducts cleaned out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kurt R.
02/2017
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Great! They even pointed out problems with a new furnace and interfaced with the installer to get it done right.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Dryer Vent Cleaning,
Air Duct Cleaning,
Heating and Air Conditioning,
Pest Control
FAQ
The Duct Guys LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
The Duct Guys LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Duct Guys LLC offers free project estimates.
No, The Duct Guys LLC does not offer eco-friendly accreditations.
Yes, The Duct Guys LLC offers a 0% senior discount.
Yes, The Duct Guys LLC offers emergency services.
Yes, The Duct Guys LLC offers warranties.
The Duct Guys LLC offers the following services: Furnace install/ repair, heat pump install/repair, air conditioner install/repair,
Air duct & dryer vent cleaning/repair/alterations & installations.
Oil furnace, Geo thermal or boiler system install/repair, or portable units.