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Valley Roofing & Exteriors

Roofing, Gutter Cleaning, Gutters,

About us

Welcome to Valley Roofing, 2014 - 2019 Super Service Award Winners! We take pride in providing punctual, honest, and professional services from the moment you call us to the moment we finish your project. Our services include: • Roof Replacement • Roof Construction • Roof Installation • Roof Maintenance • Free Roof Estimates • Composite Roofing • Shingle Roofing • Asphalt Roofing • Hardie Siding • Windows • Doors • Continuous Rain Gutters • Downspouts • Gutter Cleaning • Gutter Protection (leaf relief) • General Construction • Dryrot Repairs • Carpentry. Our tagline, Dedicated to Quality, is a theme for the crew each day. Our employees have extensive experience replacing and repair exteriors on homes similar to yours throughout the Willamette Valley, and our company has maintained a great track record in the community. Like most small companies, we rely heavily on word of mouth referrals to keep us moving forward. This means we will do everything in our power to make sure each customer is satisfied at the end of the day. Service Areas: Willamette Valley and 40 mile radius of Salem/Keizer Specialty: Roof replacement (reroofing) Whatever your project might be, we look forward to working with you! Call today for your free estimate or consultation! Licensed-Bonded-Insured CCB# 203780

Business highlights

12 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing, Re-roofing, roof replacement, roof repairs, skylights, gutters, siding, windows, doors and painting!

Services we don't offer

Electrical, plumbing, hvac, etc

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$150 off replacement contracts

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 122 reviews

Sandra H.
04/2024
5.0
roofing
  + -1 more
I highly, highly, highly recommend Valley Roofing & Exteriors to you!! You could not ask for a better company. From start to finish, they were wonderful. They gave me an inspection, provided pictures, and confirmed that I needed a new roof as I had suspected. Having pictures to view though was extremely helpful, as well as an explanation of what was wrong. They then scheduled the work, immediately after a contract was signed and payment was given for half of the work, and completed my new roof in 4 days! It looks beautiful and the Valley Roofing crew work HARDDDDDDDDDDDDDDD!!! VERY, VERY HARD. You will not be disappointed. The price was reasonable, and they offer a lifetime guarantee on their work, and also explained to me the warranty provided by Malarkey who manufacture the shingles. I worked with their project manager, Joe Johnson. He is wonderful. Very friendly, professional, and extremely knowledgeable. I really, really recommend them to you. You will get terrific work done, get all of your questions answered, and get a great price for your roof. They also do IMPECCABLE CLEAN UP. You will not have any debris around your house once they are finished. Really terrific!
Description of Work: Installed a new roof and cleaned the gutters afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,900

Daniel T.
02/2021
5.0
roofing, skylights
  + 0 more
Good value, excellent service, straight forward with answers. From start to finish, this company showed great knowledge, and professionalism in all matters pertaining to roof installation, and repair. All concerns and matters were handled on a very personal note, with respect to the high quality of work performed by several crews, performing several different tasks, and the worksite was cleaned everyday. Valley Roofing and Exteriors went to great lengths to go above and beyond, and took great care to see that problem spots were addressed accordingly, so there would be no future problems. The crews showed up on time, were very respectable to us and our neighbors, and finished a four day job in a very timely manner. We highly recommend their services.
Description of Work: Shingle replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Response from Valley Roofing & Exteriors
Thank you very much for your feedback about the crew and your experience. We appreciated the opportunity to do business with you!

Terry B.
08/2020
5.0
gutter repair, roofing
  + 0 more
I can't say enough about the wonderful job Valley Roofing did for us. Their communication and overall performance was top notch. I'm more than happy to share this experience with these commendable words for those of you looking for a new roof. We had them update our old solar tubes to bring them into the 21st Century. They look great! I would recommend this company to family, friends, and neighbors. Give them a call today and enjoy what your tomorrow will look like.
Description of Work: Valley Roofing put on our new roof and rain guard gutters. They also updated our solar tubes bringing them into the 21st Century.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valley Roofing & Exteriors
Thank you very much for your feedback about the crew and your experience. We appreciated the opportunity to do business with you!

Carrie P.
03/2020
5.0
roofing, skylights
  + 0 more
Couldn't be happier from start to finish! Joe always communicated with us in a timely manner, from the bid to the finished job, addressing our concerns with respect and honesty. Jon and Melody, in the office, were friendly and courteous. The bid was middle of the road with the others. We chose Valley Roofing based on the above and we liked the size of metal they use and the idea that they cut the pieces on site and their lifetime labor workmanship warranty. We appreciated the roofing team, as well! Very professional, respectful and courteous with our questions and we were impressed by how they kept everything so clean and tidy while working. Thank you for the headache free experience and a roof we love! We highly recommend your quality business. Kevin & Carrie
Description of Work: New metal roof and skylights replaced on our manufactured home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valley Roofing & Exteriors
Thank you so much for your feedback and kind words!

Kathryn H.
03/2020
5.0
roofing
  + -1 more
They contacted me & were going to make appointment to come down from Salem to look at the roof for an estimate. I decided to try to stay local. They were very polite & understanding which I appreciated.
Description of Work: new roof estimate
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Valley Roofing & Exteriors
Thank you for your feedback!

James W.
02/2020
3.0
gutter cleaning
  + -1 more
Quoted $250. My remodel contractor did it for $150 plus a couple of other small tasks.
Description of Work: Gutter cleaning
Rating CategoryRating out of 5

Response from Valley Roofing & Exteriors
Dear sir, normally we only get a review if our services are engaged, and normally any review contemplates a company’[Member Information Removed] level of service, communication or craftsmanship, etc. A price shop can be done without providing negative feedback. The simple truth behind this narrative is that roofing is the most dangerous of the specialty trades, and therefore our insurance premiums and overheads are the highest of any trade provider. If someone pressured you to use our services, we might have deserved a poor grade, but judging by the message chain that doesn’t seem to be the case in the slightest.

Pat S.
10/2019
4.0
roofing
  + -1 more
Took one day. Had a leak about 5 months later. Needed recaulking. I had hoped that for over $3000., it would have been a more permanent fix. They did come as requestd to check on it and suggested I have caulk rechecked on a regular basis. I already have roof cleaned twice a year now, so I will have them also do caulking (All Seasons out of Springfield.)
Description of Work: Roof Repairs- put in a "cricket" in a dead space on roof.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Valley Roofing & Exteriors
Thank you for your feedback. The root of the situation here is a very poor roof design. Anytime water sits, travels sideways, has to flow around debris or is otherwise impeded, there will be problems. The cricket we built increases the flow of water out of the corner, but it still has to pass through a very small bottleneck on it's way out. Thank you for your understanding that maintenance is needed in this situation.

Tanya W.
08/2019
5.0
roofing
  + -1 more
Valley Roofing communicated via e-mail and phone throughout the process. Pictures of the damage to the existing roof were also provided. If there is a problem with the new roof then Valley Roofing will take care of it at no additional charge.
Description of Work: re-roof my house

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Valley Roofing & Exteriors
Thank you for your feedback!

Jerry J.
08/2019
5.0
roofing
  + -1 more
They were prompt and they stayed on the job until it was completed. The people at Valley Roofing were very attentive to our needs, and their communication was excellent. Plus, they even came back to meet with us for a follow-up and walk-through after the job was finished! We would highly recommend Valley Roofing for your roofing needs.
Description of Work: Valley Roofing did a great job on our large commercial roofing projects at two properties!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valley Roofing & Exteriors
Thank you!

Daniel R.
08/2019
5.0
roofing
  + -1 more
It could not have gone better. Valley was punctual, professional, and pleasant. They solved all the challenges that came up on the job, communicated well, and stayed right on schedule. Tony's team was fantastic, and the new roof looks great. I would hire them again in a minute.
Description of Work: New roof on old house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Valley Roofing & Exteriors
It was a pleasure doing business with you!

Richard I.
08/2019
5.0
roofing, skylights
  + 0 more
The job took 4 days as it was misting rain the start of the first day. They made good progress and completed the job on time. I was pleased with the work and clean up afterward. The roof was 53 sq. Four skylights and venting was replaced.
Description of Work: I needed a new roof, before the old one started to leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,500

Response from Valley Roofing & Exteriors
Thank you for your business!

Terry H.
07/2019
5.0
roofing
  + -1 more
Excellent! They were professional and friendly.
Description of Work: They fixed the leak that we have in the roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Max S.
07/2019
5.0
roofing
  + -1 more
A branch fell on our roof a while back, causing no visible damage but once the winter rains got going it turned out that there multiple small punctures. We literally got stiffed by another contractor (long story, and not one from Angie's List), but Valley Roofing got the job done at the quoted price, promptly and with professionalism. We'll be calling them again when it's time to replace the entire roof.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from Valley Roofing & Exteriors
Thanks for your great feedback, we appreciate it!

George H.
03/2019
5.0
roofing, skylights
  + 0 more
Very positive experience. No surprises. Competitive pricing. Good, careful, helpful workers. Very good communications on follow-up questions about materials and installation methods after bid proposal received. Highly recommended roofing contractor.
Description of Work: Asphalt shingles and skylights replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valley Roofing & Exteriors
Thanks for your feedback!

Cathy V.
03/2019
5.0
gutter repair, roofing
  + 0 more
Once the work was scheduled, it was completed within a day. Due to weather, there was a delay and I had to call to find out why I was not called to schedule.
Description of Work: Replace gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$975

Response from Valley Roofing & Exteriors
Thank you!

Susie D.
03/2019
5.0
gutter repair
  + -1 more
Very well. Jon and his team was very responsive. They worked fast and did a great job.
Description of Work: Gutters removed and replaced and new gutters on an out building

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valley Roofing & Exteriors
Thank you!

Kathy H.
01/2019
2.0
roofing
  + -1 more
I asked this company for an estimate. Instead they did some work and sent me a bill without having talked with me. They only did some of the work needed and it wasn't done well according to another company that came and did all the work. I don't know if there was some unusual confusion, but it was a very odd experience.
Description of Work: Roof work due to wind storm

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Valley Roofing & Exteriors
The confusion was that on the day we went out to look at the issues, you weren't home and didn't answer the phone. The paperwork filled out was a work order instead of an estimate, so we were working blind and it was raining as well so we didn't want to leave you with a hole in the roof. Whether the work was done well or not is a matter of perspective. We don't normally throw our competition under the bus for any reason because it seems unprofessional, but that doesn't seem to keep them from doing the same thing to us.

Tiffany H.
01/2019
5.0
gutter repair
  + -1 more
Valley Roofing delivered as promised in the contract. The crew was responsive to my concerns while maintaining a respectful, “can-do” demeanor, with prompt and highly efficient productivity. I am completely satisfied and strongly recommend for other homeowners.
Description of Work: Replace soffits/facias and new gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valley Roofing & Exteriors
Thanks for your feedback!

Greg F.
10/2018
5.0
roofing
  + -1 more
We needed to replace our 20 year old roof due to a couple of leaks. Our roof is large, complex, and steeply-pitched. Valley Roofing was outstanding in every way. Competitive bid, high quality work, excellent cleanup. Everyone was courteous and responsive. We couldn't be happier. Would highly recommend without hesitation.
Description of Work: Re-roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Thomas U.
04/2018
5.0
gutter cleaning, roofing, skylights
  + 1 more
I couldn't be more pleased with their work . All men on the job were very professional and concerned that everything was to our likeing . We have a lot of landscaping and they made sure everything was protected. Every night things was picked up and left as they had found them. I know something about construction and I can say that their workmanship is as good as I have ever seen. After everything was finished, John the owner, came out and cecked the roof and landscaping to make sure everythig was complete.
Description of Work: New roof and 4 new skylights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valley Roofing & Exteriors
Thank you for taking the time to give us this feedback!

David C.
02/2018
5.0
roofing
  + -1 more
Everything that I was told would be done, was completed exactly as promised, including ahead of the time I figured it would take. I met the entire crew, all of which had just finished their long shift for the day, and yet, each introduced themselves, were not only professional but happy to be there. They enjoy their work and obviously proud of what they do. The entire property was cleaned thoroughly before leaving the job. I would most certainly recommend for anyone who need roof or gutter replacement! The final price was exactly what was quoted, and over $2,000 less than what was quoted for the same roof product by another roofing company.
Description of Work: Roof replacement on residence. Roof had not been replaced since built in 1995, and there was a considerable amount of dry-rout and 6 sky-lights to replace as well. A very steep roof, three stories up with a severe pitch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,645

Rhonda B.
02/2018
5.0
roofing
  + -1 more
I highly recommend Valley Roofing. Their customer service is top notch and the installers were courteous and professional.
Description of Work: Roof installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kaylyn B.
02/2018
5.0
roofing
  + -1 more
John and his team were outstanding. John came out to the property multiple times answered a tremendous amount of questions and was a fantastic support through the entire thing. I was extremely impressed with how professional him and his team were and how well I was taken care of. John and Valley Roofing are invaluable and indispensable when it comes to anything that has to do with the roof! They went above and beyond. Cleaned the property up well after everything was done. John is even going to come out and do a few extra things of painting which is a huge help! So appreciate them and their quality work. Would recommend them time and time again.
Description of Work: Full new roof put on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Devin C.
02/2018
5.0
gutter cleaning, gutter repair, remodeling, roofing, skylights, roof cleaning
  + 4 more
Valley Roofing did a great job from beginning to finish. Professional from bid to cleanup in every way. Appreciate that a local family owned business can make what they did happen in such a short amount of time.
Description of Work: Complete Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Valley Roofing & Exteriors
Thank you very much! We enjoyed working with you.

Jeanne S.
12/2017
3.0
roofing
  + -1 more
Since having our roof replaced, we've hired a construction company to repair an upper deck and an ex-roofer to clean gutters. Both showed us where portions of the roof were not flashed correctly and that a gutter was not reattached correctly.
Description of Work: Roof replaced

Rating CategoryRating out of 5
quality
3.0
value
4.0
punctuality
5.0


Response from Valley Roofing & Exteriors
I wonder why you didn't call to ask for help with these things. We would have responded right away to check them out. I find it to be slightly unfair that we weren't given the opportunity to help. In your rating selection, you list responsiveness as [Member Information Removed]/A, but we weren't even given the chance to respond, until this moment. Quality and overall, C, but we weren't even given an opportunity to look at what you say needed correction. That is just too bad and I'm disappointed.

Contact information

4910 Turner Rd SE, Salem, OR 97317

https://www.valleyroofing.org/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
203780
Trade License Locale
Oregon
Trade License Authority
Oregon: Contractors
Trade License Expiration
08/22/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutter Cleaning,
Gutters,
Skylights,
Roof Cleaning,
Siding,
General Remodeling,
Roof Ice/Snow Removal,
Water & Smoke Damage

FAQ

Valley Roofing & Exteriors is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Valley Roofing & Exteriors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Valley Roofing & Exteriors offers free project estimates.
No, Valley Roofing & Exteriors does not offer eco-friendly accreditations.
No, Valley Roofing & Exteriors does not offer a senior discount.
Yes, Valley Roofing & Exteriors offers emergency services.
Yes, Valley Roofing & Exteriors offers warranties.
Valley Roofing & Exteriors offers the following services: Roofing, Re-roofing, roof replacement, roof repairs, skylights, gutters, siding, windows, doors and painting!
Electrical, plumbing, hvac, etc

Contact information

4910 Turner Rd SE, Salem, OR 97317

https://www.valleyroofing.org/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM