For 40 years has Total Comfort has been local, family-owned, and family-run. We take pride in offering the highest quality while maintaining affordable pricing. At Total Comfort our job isn't to sell you what we think you need, but to educate you about how your home works and show you options for improvements. Then you can decide what is right for you.
Business highlights
50 years of trusted experience
Services we offer
Home inspection, insulation, siding (including James Hardie), windows & windows - egress.
Overall, looks great. We are already saving money on our heating bill. Crew was professional and our sales person was easy to work with. The amount quoted was the amount paid and the value for the dollar is wonderful. Only complaint is that during window installation crew accidently damaged bathroom door and got candle wax from a scentsy that was plugged in on the curtains. Crew acknowledged the errors and immediately replaced the bathroom door, however, we still need to stain the new door ourselves.
Description of Work: Insulation and Window
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Marianne C.
08/2017
5.0
insulation, replacement windows
+ 0 more
It went really well. I was very happy with them. They were very easy to work with. The installers were extremely nice and polite. I had no complaints at all. I was very satisfied. I have recommended them to others.
Description of Work: They installed insulation and energy efficient windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$26,600
Donna S.
05/2017
4.0
insulation
+ -1 more
Found problems that had to be corrected but gave very good information and pictures to show the changes that had to be made.
Description of Work: This area has a high water level and I had the complete area under my home redone.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Edward S.
05/2017
5.0
insulation
+ -1 more
Professional, hardworking, good people. My VERY handy (and perfectionist) husband decided this was one job he didn't feel like doing. He took one look at the finished job, smiled and said one word...PHENOMENAL! Thank you, Jaime (lead installer) and Jeremy (sales)! A job well done.
Description of Work: Added insulation to our attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
john N.
03/2017
5.0
replacement windows
+ -1 more
It was good. I've dealt with them many times. They just did a good job.
Description of Work: They did just a quote. They came out and gave me a quote for a window replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MARK D.
10/2016
5.0
insulation, energy audit
+ 0 more
Perfect. I am writing to thank and commend Total Comfort for insulating our home. Alan was most helpful and knowledgeable of every aspect of the job, and quite a bit else about our home as well. The workers, Carlos and Pamfilla, arrived on time and knew exactly how long the job would take. They were clean, informative, friendly, and neat. Questions arose, and they had multiple answers and let me choose. They installed attic aerators on roof, installed the insulation in both attics, and wrapped the heating pipes. We are actually looking forward to winter to test the work.
Description of Work: Insulating the attic of an older home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike P.
09/2015
5.0
insulation, replacement windows
+ 0 more
Total comfort did a good job. I don't usually believe in leaving reviews or giving kudos, simply because I believe that good customer service should be the norm, not the exception. That being said, the salesman was very friendly and prompt... no used car type stuff.... the installers were on time and did a great job. They cleaned up after themselves and left the place looking like it did before they arrived.. I would recommend this company for any of your home needs.
Description of Work: installed new windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Bob M.
06/2015
5.0
insulation
+ -1 more
They were courteous and professional. They are hard workers and were great with communicating with us.
Description of Work: They refurbished under our home. They removed the plastic, fumigated and replaced the plastic. They put all new floor insulation and boarded up any vermin entries. They re-wrapped the cold air return in our attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Claudia A.
01/2015
5.0
heating & air conditioning/hvac, insulation, siding, replacement windows
+ 2 more
The experience was great. They gave us a thorough bid for the things we wanted to have done. They sent a very knowledgeable estimator that explained all of our options and potential rebates that would be available to us. We felt confident in the estimator and that he was telling us the truth about our needs and how to satisfy them. The scheduling was easy and they arrived on time and worked proficiently. They did not really disturb us even though they were taking windows out and banging on the side of the house replacing the siding. They finished the job in approximately the amount of time they estimated to do the project. They cleaned up after themselves and when they left we had a house that looked like it had just had a major makeover. We were very pleased. The windows and insulation have made an improvement in our monthly heating and cooling bills. We should have done this sooner.
Description of Work: They did insulation, new windows, and new siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Debi P.
08/2014
5.0
insulation
+ -1 more
The installer and his crew were very professional, did a GREAT job and I'm just amazed with this HOT weather, than my home has stayed MUCH cooler than it did in the past. Can't wait to see how my heating bill lowers :) Thanks for the GREAT job. Clean up was great - no mess left behind - a couple of nails - but found those :) They did take siding off my house to blow this insulation in - they did a pretty good job putting it back. All in all I'm pleased and would refer this company to anyone. They do a lot more than just insulation. The owner of the company is very caring and wants it done right - his installer has been with him for MANY years and it shows. GOOD JOB!!! Thanks
Description of Work: Blew insulation into our walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Pam V.
05/2014
2.0
insulation
+ -1 more
Lots of changes in windows, delays that were blamed on CEWO and lender. The CEWO rep and lenders were in place and ready to go claimed delays related to late paperwork submission on Total Comforts part. Team that was sent out were hard working but had issues with caulking being put outside the area windows were to be plaved thus no calking under window fins. Wanting to shortcut issues with ill fitting windows that even met with disagreements with site supervisor. Window order was in error as the double locks were not ordered. The owner of company offered make s*** locks that attached to actual window frames and had hole drilled into runners. What do you do the darn windows were here and they had started removing windows when issue was discovered. On site sales agent assured us that we would see a significant improvement in home weatherization test from before and after install. End result the home was LESS weatherized following completion of their work. Waited thru winter to do this review in every effort to be fair to TC. I had them out in late November or early December following complaint filed with CEWO about coldness of home. Was assured by owner he would have someone come out from the window company and look the issue over and woujld work with us to resolve the issue. Result 15K later our home heating costs were higher than previous year as can be documented by utility bill. By January we started using fireplace because we could not afford to heat the home and pay for the 15K in weatherization. To date the owner of TC has not contacted us. He talks a good talk and makes alot of promises which somehow falls thru the cracks. In hind sight I should have stopped the work and hired an independent person to evaluate the work. I was asked to sign a waiver for my flower bed before the window installations, they explained they would be careful. Careful actions translated to throw down a tarp and beds and foliage was annaliated. \ The front large picture windows fog up and I was told that is normal.... hello. IU cannot see out of them... when they do this. There are ring marks inside the windows that only show up in certain lights, repeatedly this was pointed out. At first I was told that it was from the install and they just had not cleaned the windows yet. When I cleaned them the rings were still there. This was pointed out. I even called the manufacturer...that is a joke. This company while great with smoozing the customer falls terribly short on follow thru, promises, and results. The home tested BELOW the initial weatherization check that qualified us for the CEWO package. We are 15K poorer and freezing our butts off, down to and including the cold air that now blows across the bedroom floor from our all new upgraded insulation... Right. It is nbow May 1 and still have yet to find out way out of the crack of communication and promises we were given to resolve this issue. At this point feel like we need to contact Senior and Aging Services to ask for assistance in being taken in by this company.
Description of Work: Responsible for the installation of triple pane windows throughout home, replace attic insulation, remove and replace insulation and moisture barrier under home.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$15,000
Vernon L.
03/2014
5.0
insulation
+ -1 more
They are on time and did the job they said they would with the price they quoted.
Description of Work: I used Total Comfort Weatherization for insulation.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Sandy P.
03/2014
5.0
insulation
+ -1 more
Repair main arrived on time, worked consistently and identified problem quickly for the excessive lint showing up in my wash loads. He worked quickly and with knowledge of fast results. I would definitely call again if needed.
Description of Work: Inspected Washer and cleaned Drum. Was able to get machine back to good working order.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOSHUA O.
02/2014
2.0
insulation, replacement windows, wells
+ 1 more
I originally contacted Total Comfort about weatherizing my home in April of 2013. The estimator that came out to my house was Richard Grow, while Richard was a very nice guy he was very slow to respond to my needs unnecessarily delating the project. For example on our first visit when he discussed replacing window, while this was not one of the projects we were originally planning to do I gave him very specific instructions on what we would want were we to replace them. Despite this he quoted me several times on product that was contrary to what my desires were and each time he requited it took several weeks to get the new quote, and he didn't even know what it was he was quoting, many times he had down items that were different then the ones he described. For our HVAC the subcontracted to Woodward heating for a lennox system. After receiving the initial Heat pump quote I asked for a comparison quote on a Trane heat pump as that was the brand we had previously owned. Instead of bringing in a contractor that sold Trane (or any other HVAC brand for that matter) he brought in another Lennox dealer that quoted me a lessor system than the previous quote, but for more money (wasting additional time and still not getting me a competitive comparison quote). When I finally asked to see the quotes he showed me that the original quote had 2 options with the second option as a better system for only a little more money after rebates. After selecting this better system and finalizing all the work to be done they came out and measured my windows that were being replaced. This became the next issue, as there was a problem with the window order and it did not get placed for an additional month, and then when they did come to install, some of the windows were ordered in the wrong size and had to be reordered. As for the duct sealing I have a tri level house that has an addition, which I fully understood could cause issues. Despite the best efforts of the team of installers and several visits that dragged into November they were able to make improvements but were unable to fully seal the ducts to the levels they normally would. I was very accepting of this as i understood the difficulties the house provided, and as we were now into November i just wanted the work to be finished. After all the work was completed I discussed with Richard an issue I had with the HVAC rebate, originally i was quoted an $1100 rebate but only received $1000, to which i received no satisfactory response. I also discussed a concern I had regarding tax credits. On my quote for the HVAC I was quoted $1100 in tax credits for upgrading, but was now being told it was only $500, after looking into the matter Richard returned with some forms and told me I would actually be eligible for $1300 in total credits for the work I had done, and that they would send in the forms, and i would receive something at the beginning of the year. After finally getting all of the work completed (7 months after i initially contacted them) I signed off on everything and was told I would receive a bill in the mail, which never came. I finally received a call from someone in late December asking for payment despite having yet to receive an invoice, which they then promptly did, but for the wrong amount. They had yet to adjust out the work that was never performed including a window that was not installed. After fixing this issue I paid the bill, glad to be done and expecting no further issues, until I recently contacted them regarding what I needed in order to receive the tax credit. When i called them regarding this I was informed I would receive something from Woodward regarding the HVAC ( which I did receive a form from Woodward showing a $300 federal tax credit I qualified for resulting from the work that they performed) but was told that i didn't qualify for any other rebates as my duct sealing was never able to meet the standards for the tax credits. This is despite being assured by Richard after all work was completed that I would be eligible for $1300 in credits, and despite the fact that I still have a quote for the HVAC showing i would qualify for $1100 in credits for the system installed. I was told they would ask Richard about this and get back to me, but I have yet to hear from them and doubt I will until I follow up myself. Despite the sheer incompetence of many of the staff members I have no issues with the quality of the work that was done. Terry and the crew that installed did a great job and I have seen a 30% reduction in my energy bills. I wholeheartedly recommend weatherizing your home if it is older and you would like to save on your energy costs, but I would be very cautious about the choice of contractor. While I cannot speak to the quality of the other estimators my experience has left me doubting the knowledge and competency of the sales staff at Total Comfort.
Description of Work: Replace windows, Heat pump, install insulation, and seal ducts.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
$23,811
Response from Total Comfort Weatherization
We are happy to hear that the homeowner saw a 30% reduction in his energy bills and was pleased with the quality of the installed work. However, this is not enough for Total Comfort since the homeowner was clearly not satisfied with every aspect of the project. We at Total Comfort have never claimed to be perfect on every job, but that certainly is our goal and we have come close with 96% of our customers reporting that they are highly satisfied with every aspect of their project. There are a few important items to note about this specific project in response to the homeowner’s comments. Unlike the vast majority of Total Comfort’s customers, this homeowner came to Total Comfort from the Clean Energy Works Oregon program which provides financing options to homeowner, but also exercises considerable control over the project timeline and pricing. CEWO has complex reporting and paperwork rules that dramatically slow down our ability to communicate with homeowners and to move the project along in a timely manner. CEWO also has several wage requirements and other embedded costs which increase the price well above Total Comfort’s standard price levels. Homeowners who work directly with Total Comfort will have lower pricing, faster (typically immediate) estimates, and shorter project timelines. As for tax credits and other incentives, the various incentive programs can easily become confusing and customers often talk with multiple contractors who may present different estimates of the incentives available. For this reason, Total Comfort’s practice is to clearly list the available incentives for any given project as part of the written estimate. We will then do what we can to help owners maximize these incentives including filling out most forms on their behalf. Ultimately, however, all tax credits and other incentives are under the control of the government, utility company, or other organization offering those incentives. In this case the homeowner does appear to have received an inaccurate tax credit estimate from a separate HVAC subcontractor. In response, Total Comfort sent a check to the homeowner to cover the difference between the actual tax credit and the expected amount.
Sierra H.
01/2014
5.0
energy audit
+ -1 more
They were just assessing what needed to be done to improve the efficiency of my house, basically determining what windows were in really bad shape or if I needed more insulation in certain places.
Description of Work: I used the "Big Deal" that I purchased for the services of Total Comfort Weatherization. They did a home energy audit.they
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cory B.
11/2013
4.0
insulation, replacement windows
+ 0 more
I talked to them and everything went well. I liked them enough to where I didn't need a second opinion. I relied on Angie's List's grades and reviews to select this insulation company. They didn't clean up any of the sanding dust when they patched a hole that they'd cut for, however. They also didn't put things away that they moved in order to cut the hole.
Description of Work: They blew in insulation in a wall in-between the garage and the house. They topped off the insulation after the roofing project was done. They also helped me get a state rebate for insulation; I was unaware of this, so they filled out the paperwork and submitted it for me.The entire process took just 1 day.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Rita G.
08/2013
5.0
heating & air conditioning/hvac, insulation
+ 0 more
Representative very efficient and polite.
Description of Work: Annual contract to service furnace and air conditioner in office.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Total Comfort Weatherization
We are pleased that Ms (member name removed) had a good experience, but since we do not do HVAC service, this review must be meant for another company.
James R.
06/2013
5.0
insulation
+ -1 more
They showed up on time, identified them self's and said what they were here to do along with asking if they could use the driveway for their truck. They then got to work and was very professional in doing their job. What struck my wife and I was how they got along with each other and helping one another even when they had to stop what they were doing. When I called the shop to ask about something Jenifer was always polite and very helpful. I really can't say enough good things about this company. Prices were excellent, service was great, workers were very professional.
Description of Work: I had the walls of the house and the attic insulated along with 14 new windows. One of the windows was 10 X6 along with 2 sliding patio doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Tina M.
06/2013
5.0
insulation
+ -1 more
They put two new air vents on a couple of new fans i bought from them. The new fans are VERY quiet. They prepped and insulated the attic, laid down new vapor barrier under the house after removing the old one. They connected all the air vent lines back together, put mastic and screws on the joints to keep them together and insulated them. They vacuumed out the entire duct system. They insulated all the water pipes. They even notified me a sewer line had some holes in it. They removed the siding and bored through the wood and insulated the walls. They removed one window and put new wood in its place. They put new house wrap on then the hardi plank. They replaced the screens on the roof and put new vents in so the attic could breathe. They cleaned up every day, were very courteous,and questions were answered promptly. On the start day, the owner, six workers, two large trucks and the estimator were on hand to make sure everything starts on the right foot. They ran a before and after blower test to ensure their work and maximize the rebate. They handle all the paperwork for the rebates. VERY pleased with how warm the house stays and how much less the heater runs.
Description of Work: Insulated the house, water pipes and air vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Ellen T.
03/2013
5.0
home inspection, siding, replacement windows, doors
+ 2 more
I have not hired them but they did an excellent job of presenting options to us. They were thoughtful, considerate, listened well and answered questions directly and clearly.
Description of Work: I got an estimate from Total Comfort Weatherization for a variety of services related to the renovation of a house.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy & Anthony N.
12/2012
5.0
insulation, siding, replacement windows, doors
+ 2 more
Each phase of the project seemed to have its own team of specialists who displayed a high degree of skill. They were efficient and left the site clean after completing their work. Through the entire proejct, one man was the salesman, estimator, procurer, and sometimes customer advocate. He guided us through the confusion of windows and door styles and many other areas which contributed to the success of the project. His great patience combined with his extensive knowledge and experience in the building field helped us immensly.
Description of Work: Installed underfloor R-25 and 3.5 duct insulation. Unclogged eave vents, installed baffling and added fibrglass insulation to exceed 16 inches. Removed and disposed of old siding, ineffective stud cavity insulation and replaced it with dense packed fiberglass. Installed Hardie plank fiber cement siding. Replaced 16 old windows with Jeld-Wen premium vinyl casement windows. Replaced 4 wood doors with fiberglass doors. Replaced rotted wood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44,235
ED D.
06/2012
5.0
heating & air conditioning/hvac, home inspection, insulation, replacement windows, energy audit
+ 3 more
It went very well without any complications.
Description of Work: They did a through inspection of attic and crawl space, then did blower door and duct blaster test. This was followed by thermal imaging. Based on the results they replaced and sealed the ducts, added insulation to crawl space and attic. They insulated the pipes and put down new vapor barrier. They sealed some gaps in the drywall that was allowing air flow.. Finally they replaced the glass in a very large picture window. They were polite, efficient, prompt, and I got great value for the money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Tim D.
04/2012
5.0
heating & air conditioning/hvac, insulation
+ 0 more
I had a good experience with them. They were responsive and no nonsense. I didn't feel like they were trying to see me something. They made suggested list or repairs, and we narrowed it down to what needed to be repaired immediately.
Description of Work: They installed insulation in our attic. They also insulated the duct work.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Mel C.
03/2012
5.0
insulation
+ -1 more
Overall, I would recommend this company without any reservation. I am very pleased with all the work they performed and the friendly and helpful manner in which all work was accomplished. I'm only sorry I have one house to weatherize. I wish all businesses had such kind and efficient people working for their customers like Total Comfort Weatherization.
Description of Work: The installation service was completed in two stages, insulation and thermopane windows and doors. Both stages of weatherization took approximatley two days each. Both crews were punctual, hard working, polite, and communicative. They clearly exampled superior craftsmenship and skill. They took care to clean up after themselves and left the jobsite in immaculate condition. Additionally, each crew worked confidently together, coordinated their activities efficiently and maintained a pleasant demeanor, even while working in tight crawel spaces or in extremely challenging weather conditions. The entire staff were helpful and soliticious of my comfort, convenience and understanding. Everyone, from estimator, installer, scheduler and owner, treated me, my property, and this contract perfectly. I therefore highly and enthusiastically recommend Total Comfort Weatherization to anyone interested in investing in their home and saving energy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,969
Denise D.
03/2012
5.0
insulation
+ -1 more
on time, got right to work and cleaned up their mess. They also had the
Description of Work: We had insulation put into our attic. We called several providers and one was rude, did not show up for an appointment etc. This gentleman was very busy already as he was doing several new constructions in the area. They arrived the next day, got right to work and cleaned up the mess. The bill was less than the estimate and much less than the rude competitor.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Insulation,
Windows,
Heating and Air Conditioning,
Energy Efficiency Auditing,
Siding,
Doors,
Home inspection,
Wells and Pumps,
Air Duct Cleaning,
Egress Windows
FAQ
Total Comfort Weatherization is currently rated 4.7 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Total Comfort Weatherization accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Total Comfort Weatherization offers free project estimates.
Yes, Total Comfort Weatherization offers eco-friendly accreditations.
No, Total Comfort Weatherization does not offer a senior discount.
No, Total Comfort Weatherization does not offer emergency services.
Yes, Total Comfort Weatherization offers warranties.
Total Comfort Weatherization offers the following services: Home inspection, insulation, siding (including James Hardie), windows & windows - egress.