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SOUTH TOWN GLASS

Doors, Windows

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.1
value
3.7
professionalism
4.1
responsiveness
4.0
punctuality
4.1
Showing 1-8 of 8 reviews

Cameron G.
10/2024
1.0
replacement windows
  + -1 more
This company is the most expensive company you will find. Take your buisness elsewhere. I've used them a few times and after the job was completed a got a quote from one of there competitors that was 30% cheaper. the stain they use to protect the shower glass does no work at all. water spots by day 5 and I always squeegee and don't use cleaners they told me not to use. Next time i called was cause of my windows wasn't shutting properly, I thought the spring assembly needed to be replaced. I was quoted 120 dollars to do so. The tech came out and it had just slipped out. He inserted it back in less than 5 min. And nothing needed to be replaced. I was still charged 120 dollars for 5 min and no materials. There was never talk about a minimum charge, the tech said he was at a job 5 min away so he could take a look no problem. Guess that costs 120. TAKE YOUR BUISNESS ELSEWHERE, I HAVE 3 CONTRACTORS THAT NOW WILL BE MOVING THERE BUINSESS ELSEWHERE. HIGHWAY ROBBERY! Make this right southtown glass, and I'll remove my reviews on all your social media. 120 or 1000s lost in contracting buisness and retail. 0 stars
Description of Work: Shower door install and windows repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,000

Marky D.
09/2018
5.0
replacement windows, doors
  + 0 more
Smooth as a baby's bottom.
Description of Work: Silding glass patio door.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jason M.
01/2018
5.0
replacement windows
  + -1 more
The woman we worked with on the phone at the store was excellent. She was very responsive to emails and was always out to help us with the best price for what was needed. We ended up having to pay more than what was originally estimated cause our house had settled and we could not get the window out ourselves so a technician had to come and help. He was very professional and got the work done quickly.
Description of Work: We were replacing a cracked window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles S.
10/2017
3.0
replacement windows
  + -1 more
They could have been a little more timely, it took forever. They had to order the stuff, it took another week to get scheduled. Then the guy came, and he didn’t have the equipment and all. He came back about 3 days later. I’m not sure if I would use them again. One of the problems is that there is not that many glass people in this particular area, so I might have to use them.
Description of Work: They installed a storm window. They actually fabricated it and installed it.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro

Amy W.
04/2016
5.0
doors
  + -1 more
Our house was broken into while we were out of town, and the perpetrator smashed through the sliding glass patio door on the back of our house. When we arrived home we called South Town Glass on the recommendation of a neighbor, and due to the circumstances they gave it top priority. They had someone out the same day to measure the door, and they took the frame (which was undamaged) back to the shop and ordered the replacement glass. Within a few days they delivered the frame with the new glass and installed it all within a few minutes. They were fast, friendly, reasonably price, and showed a great deal of empathy for our situation. I wouldn't hesitate to use them again.
Description of Work: Replaced the broken glass in our sliding glass patio door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

DEIRDRE Y.
06/2014
5.0
doors
  + -1 more
It went exactly as we wanted, prompt, quality work.
Description of Work: Replace thermo glass in 5 windows, in addition to 4 screens

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,117

DIANE P.
04/2014
5.0
doors
  + -1 more
Great service in sales office by Charlotte and at install. Rob even fixed the existing towel bars that were falling off in the bathrooms at no extra charge. The service and product were once again as great as when I had both a tub and shower enclosure done in 1996.
Description of Work: Installed tub enclosure in oil rubbed bronze with rain shower glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$662

James C.
09/2013
5.0
doors
  + -1 more
Very good service. Placed order for shower door. Arrived on time and in great shape.
Description of Work: Ordered a shower door assembly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    2324 12TH ST SE, Salem, OR 97302


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Windows

    FAQ

    SOUTH TOWN GLASS is currently rated 4.3 overall out of 5.
    No, SOUTH TOWN GLASS does not offer free project estimates.
    No, SOUTH TOWN GLASS does not offer eco-friendly accreditations.
    No, SOUTH TOWN GLASS does not offer a senior discount.
    No, SOUTH TOWN GLASS does not offer emergency services.
    No, SOUTH TOWN GLASS does not offer warranties.

    Contact information

    2324 12TH ST SE, Salem, OR 97302