Description of Work: Replaced a piece on the motherboard of my laptop that I broke while replacing the keyboard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Marcia K.
01/2016
5.0
computer repair
 + -1 more
unknown
Description of Work: We had a computer that would not start. They were able to determine it was the motherboard and not the hard drive. They were able to download the hard drive to a external hard drive. It was a Friday afternoon and realized that we would want it that day. They are closed on weekends. They made sure we were able to have the hard drive back and gave advice on new computers. We were very happy with both the price and the service. The amount included the external hard drive price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Daniel J.
12/2015
4.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Cora May J.
07/2015
4.0
computer repair
 + -1 more
.
Description of Work: Repaired the computer so I was able to access the internet. I was able to get onto the internet.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$100
Cora May J.
06/2015
4.0
computer repair
 + -1 more
unknown
Description of Work: Repaired my computer so I could get onto the Internet. All went well.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JoAnne C.
04/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: They turned our sickly, pitiful, sludge speed, ancient and death bed bound lap top into a nice speedy one. Nice folks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Mary S.
03/2015
5.0
computer repair
 + -1 more
Have used this internet service provider for several years and am always completely satisfied.
Description of Work: Set up new computer and transferred all files after backing them up to an external hard drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy M.
03/2015
5.0
computer repair
 + -1 more
They're very prompt, easy to deal with, and they have always fixed any issue I've had with my computers in a timely manner. They're so good at going over the problem with me and helping me understand what's going on.
Description of Work: They repaired the fan in my computer tower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
David E.
02/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: Replaced power supply in computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
John L.
01/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: Uninstalled computer case components and reinstalled properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Barb B.
10/2014
5.0
computer repair
 + -1 more
Very good customer service and follow through. Listened carefully to what help I was asking for, then came up with a great solution. Very happy and have recommended them to another friend with computer problems.
Description of Work: Brought in our lap top which was not initializing to have it checked out. However, ended up buying a larger used lap top from them they had vetted and updated which had a lot more features than our little notebook-- and for a very reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary C.
10/2014
5.0
computer repair
 + -1 more
unknown
Description of Work: They swapped out a damaged cover on my HP Pavilion Laptop. They were able to fix the problem that happened when I dropped the computer on its corner. I thought it was a hinge problem but it was the cover and the repair fixed the problem of the laptop not being able to close. Very helpful in discussing the problem in non technical terms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela C.
09/2014
5.0
computer repair
 + -1 more
unknown
Description of Work: The motherboard on my laptop died and could not be replaced. Eric graciously talked to me about what might be best for a replacement and then performed the data transfer efficiently and quickly. The new laptop works perfectly and I have found no issues with data that was not transferred. He even spent over an hour showing me how to use Windows 8.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Richard P.
08/2014
5.0
computer repair
 + -1 more
unknown
Description of Work: They completely cleaned my hardrive and removed a bad virus.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Mary S.
07/2014
5.0
computer repair
 + -1 more
I've been using these technicians for 5 years and am always satisfied.
Description of Work: Cleaned up computer, checked usb ports, linked new camera
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Bruce M M.
03/2014
5.0
computer repair
 + -1 more
It went well in spite of my confusion with the time of the appointment.
Description of Work: They thawed out my frozen computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith D.
08/2013
5.0
computer repair
 + -1 more
Jared came the week before to look at my computer and diagnosed a power start mechanism failure. It would cost almost as much to repair as to buy a new computer, so I bought a new one. On the 14th, Jared installed a wireless router, set up my new computer, printer, backup, transferred data from the backup and moved all data into a restore folder. He made sure that everything worked properly and taught me what I needed to know to use Windows 8. He also set up Windows 8 so that it performs in the way that my old Windows 7 performed. I am very happy and highly recommend Jared.
Description of Work: Installed a new computer at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Denise C.
03/2013
2.0
computer repair
 + -1 more
Horribly frustrating!
Description of Work: Took my laptop in to be repaired in September after I spilled a liquid in it. They cleaned it and replaced the keyboard. After I got it back t continually crashed on me after 5-20 mins of use. i took it back in November and they cleaned it and said it was working. It still crashed on me all the time and the DVD player did not work. I sent it in to the manufacturer and they ended up replacing the motherboard, dvd player, the keyboard and a couple other major parts. If Salem Geeks had done a more complete job in the first place it would not have been that bad and I would have been saved a lot of grief!
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$160
Kimberley H.
02/2013
5.0
computer repair
 + -1 more
My computer crashed and while I could see the data I was unable to retrieve it. Salem geeks loaded up the hard drives and copied it all off. I was up and running with the data on another computer the next day. They tried to rebuild my 8 year old lap top but it was also having motherboard issues. Then we discussed options for a new one. They did a professional job.
Description of Work: Salem Geeks did a great job at saving off my data from a crashing drive. They gave me all my options and helped me to select a new computer not even for sale at their store. I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
ALan R.
11/2012
5.0
computer repair
 + -1 more
Actually it was a friend I sent to Salem Geeks. She was thrilled with my recommendation since the other estimate to fix her laptop was $200. I used Salem Geeks before I retired to handle repair jobs that due to their familiarity with the problems they could fix in a fraction of the time I could. They were always inexpensive. I convinced coworkers who were loyal to Atwin Computer Service (another good company but an additional 30 minutes from work) but to start using them when we had problems finding parts for Gateway laptops and they and Atwin were only in Salem that could get the parts. They have always been happy with the service.
Description of Work: Repair the screen on a laptop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
KAREN B.
08/2012
4.0
computer repair
 + -1 more
They were fine and very good. I would use them again in the future.
Description of Work: We used Salem Geeks to install a new hard drive for us.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Judith D.
06/2011
5.0
computer repair
 + -1 more
It went very well. I'm pleased as usual with the quality of the work that Jared does and also respect his personal qualities. A fine business and good people running it. Also, I had a $15 coupon which Jared applied to the normal house call rate.
Description of Work: Windows froze while doing an installation. I called early this morning and left a message that I needed a house call. I was called back soon after they opened at 9:00. Jared came immediately and fixed the problem. While he was here, he also fixed some other minor things that were troublesome with the computer and gave me information and advice on some equipment that I was thinking of buying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Joe T.
05/2011
5.0
computer repair
 + -1 more
I took the computer into their shope. They served me quickly, listened to my description of the problem agreed to work on the computer, had me pick it up in 2 business days . The computer has functioned normaly since that time.
Description of Work: Windows 7 would not perfom many functions after a bad program uninastal. Geeks repaired the operating system without having to do a reinstal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Judith D.
06/2010
5.0
computer repair
 + -1 more
I called on 6/3. An appointment was made for the morning of 6/4. All was done promptly, courteously and well.
Description of Work: I was getting warning notices from Windows that my external hard drive had mal functioned. Jered changed the settings and all is working well now. He also took my previous computer and accessories, will safe erase that old hard drive and will rebuild it for some other person.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Mark T.
03/2010
5.0
computer repair
 + -1 more
They were up front on the fee to assess and called me when they had a plan to fix and the total price. They were done on time and my computer has worked get since.
Description of Work: I got a virus that went through my virus software. they cleaned up the problem.
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Service Categories
Computer Repair
FAQ
Salem Geeks is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Salem Geeks accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Salem Geeks offers free project estimates.
No, Salem Geeks does not offer eco-friendly accreditations.
No, Salem Geeks does not offer a senior discount.
No, Salem Geeks does not offer emergency services.
No, Salem Geeks does not offer warranties.
Salem Geeks offers the following services: Computer training, networks, diagnostic & repair.