He came to install when he wasnt supposed to in the winter. He took a different road, got stuck, broke up our asphalt. The builder asked if he was out here and he said no. The nighbors said that they pulled him out of the rut he made. He lied about it. He also put foot prints all over our floor. He sprayed sealant on the ceiling, and got some on the wall as well. He barely cleaned up after himself when he was working. After the floor sealed, it was like walking on sandpaper, because he did not do a good job keeping sawdust off the sealant while drying. There were areas where he didnt even use a drop cloth, or a vacuum. The builder made him come back to fix it. He used another type of sealant that didn't match. You can clearly tell the difference between the oil based sealant and the water based sealant he chose to use. He said it would be fine. The builder made him come back again to sand it all off and do it again. He tried to use wood filler in low spots. When he was done he never even used the correct amount of sealant. The floors were still bad. Had new shoe prints now. The floors were still bad, and so low in some places that it looked like it was peeling up. There were stacks of extra wood that we asked him about. He said he used all of it that he could and would leave us with some for the future. But he didnt. I think he resold it. The builder ended up in the end having to find a new floor person.... the second guy ended up not being very good either.
Description of Work: He originally came to install about 3000sf of hardwood floors.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
Rogers Hardwood Floor Co is currently rated 1 overall out of 5.
No, Rogers Hardwood Floor Co does not offer free project estimates.
No, Rogers Hardwood Floor Co does not offer eco-friendly accreditations.
No, Rogers Hardwood Floor Co does not offer a senior discount.
No, Rogers Hardwood Floor Co does not offer emergency services.
No, Rogers Hardwood Floor Co does not offer warranties.