The Oregon Garden near Salem is a perfect place to see hundreds of flowers and plants. If you are seeing hundreds of spiders in your home it is time to call Pointe Pest Control. We are Salem’s local solution to spider infestations. One of the most common spiders we see in Oregon is the giant house spider. Its size might be frightening, but its venom is harmless. The most dangerous spider is the black widow. Any bite from a black widow should be considered dangerous. When you call Pointe Pest Control, we arrive to your home an offer a free inspection. We will help you identify the spider. We don’t stop with arachnids; our technicians eliminate all pest infestations. Wasps, rodents, ants, or bed bugs; we can eradicate any pest.
Business highlights
19 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
We are YOUR Experts in the following services: Residential and Commercial General Pest Control | Bedbug Remediation | Termite Service | Carpenter Ant Control | Rodent Extermination | Cockroach Service
Ants | Spiders | Wasps | Yellow Jackets | Carpenter Ants | Earwigs | Mice | Rats | Bed Bugs | Cockroaches | Fleas | Termites
Services we don't offer
WE DO NOT OFFER: Mosquito Service | Small Wildlife (Possums, Moles, Voles, Gophers, Raccoons, Skunks) | Bats | Birds
Don’t waste your time or money. Called for attic rats. Was told that the issue was old and the rats are gone, which was completely incorrect. They treated for mice (which we still have) then told me that to treat for rats would be an additional $800. When a dead rat was found, the service person refused to remove it stating, “[they] didn’t want to get their clothes dirty.” Bait and switch service. No pun intended. I’ve never been unhappier with a service in my life. I will never use this company for any reason whatsoever.
Description of Work: Rodent infestation
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
Charles C.
08/2018
5.0
pest control
+ -1 more
Prompt, courteous, thorough.
Description of Work: Insect control
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pointe Pest Control | Salem
Thanks [Member Name Removed]. We appreciate your feedback. Give us a call any time.
Alberta C.
07/2017
5.0
pest control
+ -1 more
So far, they're really good. They got rid of the bugs, but I seem to have more trouble keeping the mice out. They left the place clean, they didn't interrupt me, they were pleasant and professional. I don't know that they gave me a great price and I don't know if they gave me a bad price. They guy showed up on time and they didn't bother me when they showed up for the other ones. I thought that was pretty nice. They came at the time they said they would come. I hope to not have to use them again. If I have to, I'm not going to be pleased.
Description of Work: They came with the summer and they did three more common doses because the stages of the insects at different times. They did it and I haven't found any insects, so I'm pleased with them. They come and do it for four seasons and they're not supposed to come back again period. They did a summer, a fall, a winter, and a spring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pointe Pest Control | Salem
Thank you [Member Name Removed] for the "A" rating! We certainly appreciate you choosing us for your pest control services, and for taking the time to let us know how we did. If we can help in any way in the future, give us a call. Thanks again and have a great weekend.
Jodi H.
07/2017
5.0
animal removal
+ -1 more
Good proposal and presentation. David was knowledgeable and answered all questions and returned phone calls promptly. Service person on time and explained process.
Description of Work: Rodent and insect removal
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Pointe Pest Control | Salem
Hi [Member Name Removed], Thank you so much for your positive review! We appreciate you choosing us for your services and for taking the time to let us know how things went. We're here to help, so please let us know how we can help out in the future. Thanks again and have a great weekend.
Patrice E.
06/2017
1.0
pest control
+ -1 more
The work was not performed as promised. They didn't knock down the existing nests, webs etc. Two weeks later our house is covered everywhere with webs, new eggs sacks, terrible job. Our neighbors cimplained of the same results. They have gone to another company
Description of Work: We just moved into the Salem area. They came to our house and informed us other neighbors used their services, because they would be in our neighborhood the price would be reasonable for all. We just wanted to control the spiders and webs in the outside perimeter of our home.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
punctuality
4.0
$100
Response from Pointe Pest Control | Salem
Good Morning [Member Name Removed], Thank you for writing in to let us know of your experience. I'm very sorry to hear of this, and I wanted to reach out to you to let you know that part of our treatment plan involves re-treatment at no additional cost. Initially, it will usually take a couple of weeks to see results with spiders, because they need to eat the insects that have already ingested the treatment chemical. Please feel free to give us a call and we can schedule a free re-treatment immediately if you'd like. Thank you again.
Russell A.
06/2017
4.0
pest control
+ -1 more
Very nice people. Price is likely reasonable. Was surprised that they were going to come by and only do outside work unless we called them when there were baits inside.
Description of Work: Mice in crawlspace.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pointe Pest Control | Salem
Thank you [Member Name Removed]. We will look into the aforementioned issue. We certainly appreciate you choosing us for pest control, and we'll certainly be sure to do our best for you in the future. Let us know however we can help. Thanks again and have a great day.
Debbie A.
05/2017
5.0
pest control
+ -1 more
Great. I decided to switch pest control companies and the difference is like night and day. I am so glad I switched. Very attentive to removing cobwebs around light fixtures and foundation. More surfaces and areas were treated than the prior company. I would highly recommend Pointe Pest Control. Very polite uniformed technician. Willing to answer any and all questions and make recommendations, pointed out problem areas and took care of them.
Description of Work: Pest Control, spraying of eaves, foundation, wasp nests, baiting for ants inside the kitchen and by the back door. Exterior Bait Station.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Pointe Pest Control | Salem
Thank you so much [Member Name Removed] for such a wonderful review and grades. We certainly appreciate you choosing us as you switched services! Thank you for your recommendation - we're here to help so please let us know how we can be of assistance in the future. Thanks again and have a fantastic day.
jake M.
08/2016
1.0
pest control
+ -1 more
Rude on the phone and never showed up. I went to the office to complain and it doesn't exist. I ended up going with a local guy
Description of Work: Treatment for ants
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kevin M.
03/2016
4.0
pest control
+ -1 more
unknown
Description of Work: They killed a bunch of ants.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Wally B.
03/2016
5.0
pest control
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Bonnie H.
11/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Excellent service. - very helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan N.
10/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Good service, knowledgeable and helpful workman. |I have already sent in a review, did it right after the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy P.
08/2015
5.0
animal removal, pest control
+ 0 more
unknown
Description of Work: They sprayed for spiders and wasps. The brushed down webs and removed wasp nests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Susan N.
08/2015
5.0
pest control
+ -1 more
unknown
Description of Work: The service provider was prompt, courteous, knowledgeable, and very helpful. I'm pleased.
Rating Category
Rating out of 5
Yes, I recommend this pro
William F.
08/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Cleaned and sprayed eaves. Treated outside perimeter of home/yard. Treated inside of home. They were careful, respectful, professional and thorough. They do follow-up 30 days after original treatment and periodically during the year (under the plan I purchased). They guarantee their work and will come back for no additional cost between calls if I have pest problems arise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Pointe Pest Control | Salem
Thank you. We are extremely grateful for your review and so pleased we were able to meet or exceed your expectations. We greatly appreciate the time you took to complete this review and look forward to providing you with additional outstanding service in the future.
Paula K.
07/2015
4.0
pest control
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Response from Pointe Pest Control | Salem
Thank you for your valuable feedback. At Pointe Pest Control we strive for 100% customer satisfaction. Please let us know if we can provide you with any additional service in the future.
Bill .
07/2015
2.0
pest control
+ -1 more
unknown
Description of Work: I did not use their service. They were going door to door and told us how bad the neighborhood was for poisonous spiders and rats. The treatment price and period of treatment was to much by my estimates.
Rating Category
Rating out of 5
value
2.0
Response from Pointe Pest Control | Salem
[member name removed], My name is Jacob and I would love to chat with you about your experience with my rep that stopped by... We price our service very competitively and the frequency of our visits is standard in our industry for this area. Please call my office anytime to discuss. Thank you! Jacob
hugh C.
06/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Good except that there is residue on my hardwood floors which I'm a bit worried about. Will it stain? Don't know. Too early to make a determination.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Pointe Pest Control | Salem
Hugh, Thanks for the positive review. Sometimes the inside visit leaves a slight residue. It can typically come off with soap and water but if you have any issues please call our office. We appreciate the opportunity to service your place!!! THANKS!!
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Service Categories
Pest Control
FAQ
Pointe Pest Control | Salem is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Pointe Pest Control | Salem accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pointe Pest Control | Salem offers free project estimates.
Yes, Pointe Pest Control | Salem offers eco-friendly accreditations.
No, Pointe Pest Control | Salem does not offer a senior discount.
Yes, Pointe Pest Control | Salem offers emergency services.
Yes, Pointe Pest Control | Salem offers warranties.
Pointe Pest Control | Salem offers the following services: We are YOUR Experts in the following services: Residential and Commercial General Pest Control | Bedbug Remediation | Termite Service | Carpenter Ant Control | Rodent Extermination | Cockroach Service
Ants | Spiders | Wasps | Yellow Jackets | Carpenter Ants | Earwigs | Mice | Rats | Bed Bugs | Cockroaches | Fleas | Termites
WE DO NOT OFFER: Mosquito Service | Small Wildlife (Possums, Moles, Voles, Gophers, Raccoons, Skunks) | Bats | Birds