Pfeifer Roofing Inc. is a family-owned business operating in the greater Willamette Valley since 1978. A licensed commercial and residential specialty contractor, Pfeifer Roofing Inc. is an active member of several industry associations including the National Roofing Contractors Association (NRCA), Western States Roofing Contractors Association, Associated Roofing Contractors of Oregon and SW Washington, Home Builders Association of Marion & Polk Counties, SEDCOR, Salem Chamber of Commerce, and is a Better Business Bureau Accredited Business. Pfeifer Roofing is the only roofing contractor in the greater Salem area to obtain top-tier certifications with the roofing manufacturers in the nation. These certifications recognize Pfeifer Roofing’s commitment to technical proficiency, installation excellence, and consistent high quality customer service. Additional contact name - Trever Pfeifer. Additional phone number - (800) 208-6718.
Business highlights
47 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly
Services we offer
Residential and commercial roofing, skylights, James Hardie siding, roofing installs, repairs and maintains composition, wood shakes, shingles, metal, clay, concrete tile, PVC,TPO, BUR flat roofs & gutter protection systems.
Pfeifer Roofing is courteous, professional and prompt. I was given a free evaluation of my roof, shown samples of the products they use and pamphlets for their policies and products. The free estimate was detailed with multiple options for various avenues for next steps. The installation foreman and crew itself were incredible and communicated with me multiple times throughout the four-day roofing/gutter install, sharing their noticings while working and asking me for my input and preferences. They worked hard to clean up after each day, and the final result is fantastic.
Description of Work: Roof evaluation / replacement; gutter replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret C.
09/2020
5.0
gutter repair, roofing
+ 0 more
Pfeifer Roofing is courteous, professional and prompt. They provided a free evaluation of my roof, showed samples of the products they use and pamphlets for their policies and products. The free estimate provided various options for next steps. The installation foreman and crew itself were thorough and communicated with me multiple times during the four-day install, sharing their noticings while working and asking me for my input and preferences. They worked hard to clean up after each day, and the final result is amazing. I certainly recommend their service.
Description of Work: Full roof replacement, installation of new gutters and gutter guards.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Pfeifer Roofing Inc
Thank you [Member Name Removed] for the business and review!
Peter S.
08/2017
5.0
roofing
+ -1 more
Very good job except foreman was not present at start of job first day and workmen started with wrong materials. Called office and was corrected immediately. Hard working and careful staff. Daily inspections after initial problem.. Top quality job. Not the cheapest but best job.
Description of Work: Total re-roof of house and separate garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27
Dennis E.
05/2017
4.0
roofing
+ -1 more
They were on time, and the work went alright. They were supposed to bring our color of shingles out when they came to do the work. The only issue I had was the fact that one of the workers left to pick up shingles, and they billed me for two people instead of one. He ended up being gone for about an hour, but we worked that out with the company. I would recommend them; I just wish their communication had been better.
Description of Work: They came out to do roof repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Stephen F.
02/2017
5.0
roofing
+ -1 more
Workers showed up on time and did the job in two days.
Description of Work: We had a 25 year old roof reshingled and two skylights replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jessica R.
01/2017
5.0
roofing
+ -1 more
The previous roofers botched our roof, which resulted in several leaks. We decided to go with Pfeifer because they came highly recommended, and we were not disappointed. They ripped off the old roof, moved a poorly placed pipe, put in the plywood the previous roofers failed to install and did a beautiful job on the shingles. I won't hire anyone else if I need a roof on a future house; these guys live up to their good reputation.
Description of Work: Replace roof on single story home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jessica R.
01/2017
5.0
roofing
+ -1 more
The roof is beautiful. They fixed what the previous contractor failed to do correctly and were professional and timely.
Description of Work: Installed a new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
John R.
06/2016
5.0
roofing
+ -1 more
They were very friendly when they came out. They stuck to the plan and the stuck to their price. I would highly recommend them.
Description of Work: They put a new roof on a property in my community, run by a non-profit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christian D.
03/2015
5.0
roofing
+ -1 more
They did a great job and had great follow up.
Description of Work: They did a lot of roof repair, decking, fascia board repair.
Called for an estimate. They were on time both for the estimate and the actual work. The job was done quickly and professionally.
Description of Work: Cleaned roof and rain gutters of all the debris and leaves. Repaired a leaking skylight.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Eric M.
09/2014
5.0
roofing
+ -1 more
Gary contacted me and explained potential challenges with re-roofing our home. He is very passionate about the work they do. We did not select the company. The type of roof quoted was ultimately not what we were looking for, and the price was well above our budget.
Description of Work: Requested quote to tear off and replace roof. House is an early 1900's Dutch Colonial. Company provided quote.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$48,000
Charles S.
06/2014
5.0
gutter cleaning, roof cleaning
+ 0 more
Two things, One, I had the impressions that they hadn't cleaned my gutter, which is was they're supposed to be doing, they sent a guy right out to do it, it turns out apparently that they hadn't done it but I got a lot bunch of flowering trees around and they apparently filled back up but they went had it re-cleaned them and didn't charge me anything additional.Secondly, they basically showed up when they're supposed to, they went with the job right, Service was excellent. They did an excellent job, they showed up on time, they did what they told me they're gonna do, they come back promptly when there's something that had not been done.
Description of Work: I ended up with the company of roofing, its Pfeifer Roofing Inc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
James U.
04/2014
5.0
roofing
+ -1 more
Terrific job! The Pfeifer Roofing staff were nice people and easy to work with, very professional, communicated well and were responsive to requests. The roofing crew's work was of high quality. They were attentive to safety issues and cleaned-up twice to make sure no roofing debris was left. We were very satisfied with their excellent work.
Description of Work: Replaced existing roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Leah N.
04/2014
5.0
roofing
+ -1 more
They did a very good job and solved the issue without having to replace the entire roof. We are very satisfied.
Description of Work: They ran our 2 bathroom vents out of the attic and to the exterior of the home. We thought that there was a leak in the roof because there was water in the attic. Once they vented the airflow out through the roof that solved the issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
William N.
04/2014
5.0
roofing
+ -1 more
Spectacular. This is the second time that we have used Pfeifer roofing on this house (first time being in 1992) and their crew did a truly excellent job protecting our roof for many years to come. This house is now a rental unit and when it comes time to roof our current residence we will call Pfeifer. They identified some issues with the original venting that they were able to fix inexpensively but that could have caused problems in the future if left unaddressed. Great job!
Description of Work: tear off and re-roof house with premium composition shingles and underlayment. Also new gutters installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Denise M.
03/2014
5.0
roofing
+ -1 more
Subsequent moisture readings over the following 6 months were well within optimum range.
Description of Work: I had a contractor put a roof over my deck which extended as a gable up to the ridge line of the roof. The contractor used Pfeifer Roofing, who I had never heard of, but when I checked them out they had an excellent reputation. The gable changed the airflow in the attic, and Pfeifer made adjustments for that by adding additional vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann R.
02/2014
5.0
gutter repair, roofing
+ 0 more
The guy came out quickly to give a quote, we received the paperwork within a couple of days and 2 weeks later the job had begun. The guys arrived on time, introduced themselves and started work immediately they didn't have to remove all the old guttering and down spouts, as we had done that ourselves to save some money. They worked quickly and efficiently, taking care not to damage our home, they also commented that our roof was in good condition but did have a little moss around the chimney, which we wouldn't of seen unless getting up on the roof, and gave us the opportunity to rectify. Their foreman arrived mid morning to check up on the work, and chatted to me asking if i was happy so far, this also gave me the opportunity to check all the details with him, and hear him pass that information on to his workmen. They finished mid afternoon, hauling the old guttering that we taken down, and tidied our property. We have now had the new gutters over a winter and they have caused us no problems. we are very happy with the workmanship and would use Pfeifer again
Description of Work: Replaced all the Gutter/down spouts etc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
David G.
02/2014
2.0
roofing
+ -1 more
The roof was installed in July of 2006. I woke up today and saw a wet spot on the ceiling of my vaulted ceiling, plus two areas of bubbled paint directly down the ceiling on the adjoining wall. Had wind and rain overnight, but nothing too out of the ordinary for this area and this time of the year. Upon examining the area from the roof top, I saw no obvious signs of a problem. When I contacted the company today, they said the roof had a 5 year warranty, but that they would dispatch a crew at a cost of $250 for the first hour. Sorry, I'm not going to pay a minimum of $250, and probably a lot more, to have this company come out to fix their own workmanship mistake. I had had numerous problems with the professionalism and quality of work of this company at the time of the roof installation. I bought a roof that included 50 year shingles and I managed to get 7 1/2 years out of it. I'm real happy about that.
Description of Work: New roof on new construction
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$7,924
Response from Pfeifer Roofing Inc
At Pfeifer Roofing, Inc., we take great pride in our craftsmanship and complete customer satisfaction is our number one priority. Despite our every attempt to meet this customer's requests, this customer ultimately went to the Oregon Construction Contractors Board where Pfeifer Roofing Inc., was completely exonerated of any wrongdoing. Below is the Findings of the Arbitration Award of the Office of Administrative Hearings. It is important to note this customer took multiple subcontractors, (roofer, mason, painter, others) to the CCB, all while building his own home. FINDINGS The complainant is building his personal, single family residence at [member information removed]. The complainant elected to serve as his own general contractor. The complainant and the respondent entered into a contract whereby the respondent agreed to roof the single family residence being constructed at [member information removed] in return for a payment from the complainant of $7,474. The complainant paid the respondent in full. There is no offset. The roof around the chimney leaked and caused damages to the interior of the residence. Inasmuch as the complainant was unsure of the cause of the leak, he filed complaints containing identical statements of damages against the respondent, as the roofer, and against the brick mason. At hearing, even though the complainant set forth a theory for the cause of the damages, he remained unsure as to which party was responsible for the damages. OAR 812-004-0535 provides in relevant part: (1) Except as provided in section (3) of this rule, in order for the agency to award damages to the complainant the record of the complaint must contain evidence that persuades the agency, arbitrator or administrative law judge that: (a) The complainant suffered damages; (b) The respondent caused those damages by acts or omissions within the scope of ORS 701.140; and (c) The monetary value of those damages is substantiated on the record. ***** (Emphasis added.) Simply by the "dueling" or "alternative" nature of the complaints, it appears that the complaints should be dismissed. What's more, even though there is no dispute that the complainant has suffered• damages, there is insufficient evidence to determine by a preponderance of the evidence the entity responsible for the damages. The complainant cannot advance alternate theories of responsibility against different respondents, as he did in complaint nos. 119214-103 and 145886-101, and hope to prevail under which ever theory the arbitrator accepts as most plausible. Rather, the complainant is required by law to prove responsibility for damages. The complainant failed to do so in this instance. Therefore, the complaint should be dismissed. Next, regardless of which sub-contractor's work was the physical cause of the leaks, the record of the hearing preponderates in favor of finding that the complainant was ultimately the party responsible for the leaks originating from around the chimney and the Gray and Pfeifer: CCB File No. 119214-103 Page 2 of 3 resultant damages. The complainant chose to serve as his own general contractor for the building of his residence. While to do so is allowed under Oregon law and potentially provides for cost savings, it does not come without some possible risks-one of which being the inability to properly coordinate the work and work products of interacting subcontractors. The construction of the chimney per the complainant's plans, although within industry standards, was atypical for this area of the country. Therefore, it required clear coordination between the roofer and the brick mason to insure that the construction was successful. The complainant did not facilitate the necessary coordination; as a result, the integration of the roofing materials with the chimney failed. Ultimately it was the responsibility of the general contractor, Mr. [member name removed], not the roofer or the brick mason, to insure that the work, materials, and schedules were coordinated. Therefore, respondent is not liable to the complainant for damages relating to the roof. Finally, the complainant seeks damages to replace soffit materials where nails were driven through and protruded beyond the soffits. The CCB's investigator recommended that the nails be clipped and the soffits puttied. The respondent complied with the CCB's recommendations, which recommendations meet minimum industry standards. Therefore, no damages are warranted for this item. The respondent is not responsible to pay the $50 processing fee paid by the complainant for the processing of the CCB complaint. ORS 701.147(7),(8) and OAR 812-004-0250(2)(c). AWARD Complaint no. 119214-103 is dismissed.
Gary G.
10/2013
5.0
roof cleaning
+ -1 more
They did a wonderful job and at a great price.
Description of Work: I last used Pfeifer Roofing a couple of years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Randy B.
07/2013
5.0
roofing
+ -1 more
From what I can tell, they did a great job. We've not had any problems since then.
Description of Work: I hired them to replace part of our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shawn P.
06/2013
5.0
gutter repair, roofing
+ 0 more
My elderly father in law had been battling elusive roof leaks himself on his house for nearly 20 years but to no avail. The roof on the house was leaking badly in two places (laundry room and storage room) to a point where the ceiling was collapsing in one area due to the damage. My husband and I are stepping in to help out his parents by taking over the remaining costs and care for the home so they have a solid place to live. We called Pfeifer Roofing and spoke to Gary who came out and gave us an extensive estimate on the home, told us all about roof leaks and how difficult they can be to trace, educated us on roofing basics and gave us a couple of options of what we can do on the roof, he never pressured us in any way. Gary was super friendly and very knowledgeable. We received a very clear written estimate/contract on the repairs within the week and my husband and I were so impressed by the thoroughness that we decided to hire them to fix/repair the roof. We were held up a couple of days from our start date due to rain but as soon as the weather cleared they came out at 7 am each morning to begin work. Along with several severe rotten boards we found that the flat roof structure over the laundry room/storage room was so rotten it had collapsed and would need a complete rebuild. My husband and I were concerned but Gary came out himself and explained how they would address the restructure of the flat roof and his crew were promptly working on the build. They stayed until nearly 8 pm each evening to make sure they got maximum time in on our roof. We also were told the small front porch structure was completely rotten (they were able to shove a screwdriver completely into the main structure) and we agreed to have them rebuild the structure there too. The crew was always polite, professional and worked hard. My husband and I knew there would be some cost overrun from the original estimate ($15,800) but the flat roof restructure/front porch restructure had us nervous as to how high this would be when all was done. Pfeifer Roofing even held back putting on our gutters because we needed a few days to paint the new facia that the roofers replaced because of the extensive rot. They came out promptly on the day we agreed on and within a few hours we had our new gutters installed, and within a few days we had our bill in the mail. We were happy when the cost overrun was only just over $1,000 for all the extra work that none of us expected. I am happy to report that we are all confident our roof will never leak and looks superb; neighbors were telling us how nice our new roof looked and even wanted to know who did the work as they wanted roof work done too. We know that this bill was steep, but DON'T GO CHEAP WHEN IT COMES TO YOUR ROOF! If only my father in law had gotten his roof repaired professionally years ago instead of trying to fix it himself there wouldn't have been such extensive damage. In my opinion Pfeifer Roofing was very professional and thorough, the crew was hard working and polite, and I have confidence in our new roof. I will definitely recommend Pfiefer Roofing to folks in the Salem/Keizer area. There may be cheaper roofing companies in your area but this is one item that I think you shouldn't scrimp on.
Description of Work: Tore off badly deteriorated shingled roof, deteriorated flat roof, re-roofed entire house, restructured flat roof, extensive repair of front porch, laid new rubber flat roof and installed gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,900
Elizabeth F.
05/2013
5.0
roofing
+ -1 more
I was extremely well pleased and impressed by Pfeifer Roofing. I had a small and illusive leak in the roof. The worker persevered until he found it, showed me a cell phone photo of the problem so I didn't have to climb into the attic, and fixed the leak. The charge was reasonable for the amount of time he spent on it. Five months later, the roof is tight. I was completely satisfied and would use Pfeifer for any future roofing problems.
Description of Work: Fixed a leak in the roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$306
Kevin C.
04/2013
5.0
roofing
+ -1 more
Man came out to view roof. Sent an estimate within a week. We accepted it, They called a few weeks later when weather cleared to set up work. They did all that they said they would. No problems.
Description of Work: Removed Moss from roof. Replaced all ridge caps, and vent gaskets. Cleaned up when done. On time and finish quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
ROBERT L O.
04/2013
5.0
roof cleaning, roofing
+ 0 more
it went well. the workmen were knowledgeable, friendly and worked hard. the job was well done.
Description of Work: moss removal, general roof and gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Dottie J.
03/2013
4.0
roofing
+ -1 more
I was happy with everything they did with one exception. They installed new flappers for the 2 bathroom ceiling fans. One has never worked right and I can't convince them that it doesn't work right so I finally covered the fan on the inside so hot and cold air doesn't come in. Now I can't use that ceiling fan and that's not acceptable.
Description of Work: Removed old metal roof and put on a composition roof with numerous vents.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Roof Cleaning,
Skylights,
Gutter Cleaning
FAQ
Pfeifer Roofing Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Pfeifer Roofing Inc accepts the following forms of payment: Check,CreditCard,Financing Available