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ORR INSULATION

Insulation, Energy Efficiency Auditing, Windows

About us

Home Weatherization Professionals

Services we offer

Window installation. Insulating of attics, walls, floors, duct work and water pipes. Home pressure diagnostic tests: Blower door and Duct blaster. Home inspection, energy audit and more. We service site built and manufactured homes.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.3
responsiveness
4.0
punctuality
4.1
Showing 1-3 of 3 reviews

Joshua B.
03/2014
2.0
insulation
  + -1 more
The initial quote and everything went well. After making a few changes to the bid and signing off on it I tried to get the work scheduled but kept getting the run-around by the office. I called a number of times over a few days and each time they said they would forward my message and the owner would get back to me. Eventually I got tired of waiting for a response and called a competitor with a comparable quote who had me scheduled for the next week in less than five minutes. You shouldn't have to waste your time going round and round trying to get the company you are trying to pay to call you back. Apparently they didn't want the business so I suggest you not give them yours.
Description of Work: Was going to install insulation for a fairly extensive remodel. Wasn't able to get to the point of having the work done, so can't comment on quality, just customer service.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$2,300

Response from ORR INSULATION
We received the signed bid on Wednesday, March 19, 2014. I asked when [member name removed] would be ready for us to begin work and he stated Tuesday of the following week. I informed him that I wasn't sure what our schedule looked like but I would get back to him as soon as I knew better as I am not in charge of scheduling. In order to better understand his needs, so I could inform the person in charge of scheduling, I asked what the next week looked like for him as well. He informed me that we would need to "play it by ear". In all fairness only two business days passed before [member name removed] wrote the review. I was out of the office both days (son had a scheduled medical procedure). I didn't realize [member name removed] urgency on this project. I'm sorry for any inconvenience this may have caused him.

JEANNE F.
10/2013
3.0
insulation
  + -1 more
The apointment was forgotten and had to be rescheduled. The quote lacked sufficient detail and scope of work. Company was vague about additional cost.
Description of Work: Provided a quote to install insulation under floor.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$2,000

Michael A.
03/2012
5.0
insulation
  + -1 more
I don't know how much I paid, there was a rebate, I think overall it came to $3000 and we haven't got our rebates back yet. We did the attic, the floor, the duct and not the walls. They were very timely, and worked with me on everything. They were very easy to communicate with, which is why we signed for Angie's list. We had a plumber come out because they found we had leaking pipes in our house as it is an old house. And the plumber said Orr Insulation did a great job. So when an unrelated company comes and does something and is pleased with somebody else's work, I thought it is good, because they didn't know who it was.
Description of Work: We used Orr Insulation. We had insulation done in the attic, the floor and the duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    650 15th St SE, Salem, OR 97301


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Insulation,
    Energy Efficiency Auditing,
    Windows

    FAQ

    ORR INSULATION is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:30 PM

    Tuesday: 7:30 AM - 5:30 PM

    Wednesday: 7:30 AM - 5:30 PM

    Thursday: 7:30 AM - 5:30 PM

    Friday: 7:30 AM - 5:30 PM

    Saturday: Closed

    ORR INSULATION accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, ORR INSULATION offers free project estimates.
    Yes, ORR INSULATION offers eco-friendly accreditations.
    No, ORR INSULATION does not offer a senior discount.
    No, ORR INSULATION does not offer emergency services.
    No, ORR INSULATION does not offer warranties.
    ORR INSULATION offers the following services: Window installation. Insulating of attics, walls, floors, duct work and water pipes. Home pressure diagnostic tests: Blower door and Duct blaster. Home inspection, energy audit and more. We service site built and manufactured homes.

    Contact information

    650 15th St SE, Salem, OR 97301


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    Closed