Murphy's Fireplace & Stoves Inc

Chimney Sweep, Fireplaces, Gas Logs,

About us

Murphy's Fireplace & Stove Inc. was started in 2000 when Paul Sanders saw there was a need for a certified and fully trained chimney service company in the Willamette Valley area. You never have to worry if the person that is entering your home and servicing your vent system or repairing your fireplace is trained and certified, because we guarantee it! Murphy's never uses subcontractors for our projects and is able to handle all of your home & hearth needs. Satisfaction Guaranteed CCB: 206435

Business highlights

32 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

- Chimney Cleaning & Service - Fireplace and Chimney Masonry - Gutter Cleaning - HVAC Filter Service - Gas, Wood, and Pellet Stove / Insert Cleaning, Service, and Repair. - New and Used Stoves and Inserts Sales - Chimney Caps - Hearth Pads - Gas Log Sets - Chimney Liners - HVAC Filter Service - Gutter Repair and/or Replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6422 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1-25 of 422 reviews

Kirk B.
01/2021
5.0
chimney sweep
  + -1 more
Showed up at 9:40 for 9:40 appointment. Job took 30 min. 2 workers. Nathan answered all my questions about the job and related fireplace issues. Happy to report that he stated when he didn't know the answer in depth, but suggested what may be the source of effects. The job was done quickly, professionally and cleanly. Quoted a list of optional improvements (chimney cap, brick cleaning/seal) and repairs (cement flue cap replacement) that should be considered, but that they not a limitation to safe usage of the fireplace. I would hire again.
Description of Work: Ceramic chimney flue cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Vern M.
12/2020
5.0
appliance repair, chimney sweep, chimney caps, gas logs
  + 2 more
Great. Everything professionally and neatly installed. Henry was installer. He took ample time with attention to detail and leaving the house clean. Explained the operation of the fireplace log insert. Very friendly I
Description of Work: Installed gas log in one fireplace and liner in chimney of other fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

DeAnna T.
12/2020
5.0
chimney sweep
  + -1 more
Great, was ahead of schedule, very professional. Will hire again.
Description of Work: Chimney sweep & Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

David S.
04/2020
5.0
chimney sweep, chimney repair
  + 0 more
Excellent work; Showed up right on time; called ahead so I knew arrival time. Best looking chimney on our street. Well done. I've started using them for all of my fireplace needs. Highly recommend their service and they also sell top of the line fire stoves. Family owned .Very friendly people. Price was reasonable.
Description of Work: Chimney cleaning; Repair work on chimney; waterproofing and moss removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Richard F.
03/2020
5.0
appliance repair
  + -1 more
I was able to get the help I needed over the phone and the tech was curious and very helpful.
Description of Work: Stove would not feed pellets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
03/2020
5.0
chimney caps, fireplaces
  + 0 more
Paul came out and met us to see what the project entailed. He then provided us with a very reasonable quote. The office staff worked with us to help pick our choices (they have many fireplaces). After everything was ordered, they set up the installation. The technicians arrived at exactly the time they said they would. Paul accompanied them and they started the job on time. They were very respectful of our home, and they kept us updated with pictures and texts. They were finished on time, and left the place very clean. We highly recommend them and should we have another need for gas piping, chimney maintenance, or similar, they will be the only number we call! Jim and Sandy
Description of Work: Installation of two gas fireplaces and gas piping of entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

todd L.
01/2020
5.0
chimney sweep
  + -1 more
Murphy's was awesome. showed up on time, very courteous. Concerned with keeping the area clean as well. I would definitely rehire.
Description of Work: wood stove cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Chris H.
11/2019
5.0
fireplaces, gas logs
  + 0 more
Initial repair worked for a while then failed. When I contacted Murphy's and told them about it, they sent out a technician who evaluated the problem on the first visit, then returned with proper parts and did the replacement. Tech was competent, courteous, and worked quick. Highly recommend for honesty.
Description of Work: Replace pilot light assembly
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin & Angela F.
10/2019
1.0
chimney sweep
  + -1 more
I called to make an appointment weeks ago and was given this date at 200pm. It is now 4pm and we havent gotten a call or had anyone show up.
Description of Work: Chimney inspection and sweep

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa B.
10/2019
1.0
gutter repair, masonry, fireplaces, roof cleaning
  + 2 more
Murphy's Fireplace / Santiam gutters did work for my mother. Here is her review: I felt there were many issues with the installation of gutters by this company. In my opinion the quality of their work was very poor. I would not recommend them to anyone.
Description of Work: Gutter replacement, gutter guards installed, roof cleaning and moss treatment, chimney rebuilt, gas fireplace installation

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

Marilyn M.
09/2019
2.0
gutter repair, roof cleaning
  + 0 more
Submitted request for quote on roof cleaning, Moss treatment and gutter replacement around the end of August — got absolutely no response.
Description of Work: Roof cleaning and Moss treatment, gutter replacement

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from Murphy's Fireplace & Stoves Inc
Hello [Member Name Removed], I apologize that no one has reached out to you. I will locate that paperwork and reach out to you directly. Thank you, Quinn

James L.
09/2019
5.0
chimney sweep
  + -1 more
Great to get the team to give us the scoop. Ready to enjoy the fireplace this season!
Description of Work: Inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe D.
08/2019
4.0
chimney sweep, gutter repair
  + 0 more
Not perfect, but for the price I was satisfied. I saved a lot on the price.
Description of Work: replaced all the gutters

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken B.
12/2018
5.0
fireplaces
  + -1 more
It went well, they were very good in answering my questions.
Description of Work: They inspected and help lit our gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tom F.
12/2018
5.0
chimney sweep
  + -1 more
Terrific. On time, friendly and professional. In an out in less than 90 minutes.
Description of Work: Chimney sweep and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Laura P.
12/2018
5.0
chimney sweep, gas logs
  + 0 more
The repairman was very professional. He made sure that drop cloths were used, plus cloths on his shoes. He did a good job cleaning and made sure the logs were placed back in the correct way. I was very happy with the cleaning.
Description of Work: Gas log fireplace insert cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Jeff C.
11/2018
2.0
chimney sweep, fireplaces
  + 0 more
They gave me quote to clean both fireplaces for $240.00 the guy showed up looked in my fireplace with his flashlight and said the my chimney was clean and did not need cleaning and charged me for a service charge of $87. for each fireplace for a total $174. That took him all but 10 minutes for doing absolutely nothing. He was a scammer and lazy he kept talking about how he needed to be home to take care of his step daughter. NEVER RECOMMEND them again. I don’t know if I’ll ever use Angie’s list again.
Description of Work: Clean fireplace

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Murphy's Fireplace & Stoves Inc
Please call the office at 503-364-4318 and ask for Heather I would like to see what we can do to resolve this. We are willing to send out another tech and make sure that you are satisfied.

Lidiya N.
11/2018
1.0
fireplaces
  + -1 more
So I called this stupid company back in September to come and look at the fireplace vent fan while it's not working. Since they were booked out two and half weeks I waited until beginning of October. The guy came when he said he would but said he didn't have the part and would need to order it. He promised it would be quick and I would be charged after the part came and they installed it. I called a week later and the ****** bag completely forgot about the order but promised he would check with the office to make sure the order was placed and when it would arrive. It's beginning of November and I am still waiting for this messed up company to give me a phone call. Basically, there's little kids in the house and no fireplace heating. STAY AWAY FROM THIS UNPROFESSIONAL COMPANY. I am a pretty patient person but this is absolutely ridiculous from all areas. I am calling another company on Monday and having them come over and who knows when we will get the fireplace fan fixed. I called this company because they had a better rate and good reviews but they are the most unprofessional company I have ever come upon them. Just pay the extra 30 bucks and go with another company. I promise you, at least they will get the work done and not make you wait a month and half without a word.
Description of Work: fireplace fan that sucks up air broke

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Murphy's Fireplace & Stoves Inc
We usually don't respond to these types of reviews, but unfortunately due to the language used with the office staff while this customer was calling in we advised her that we could not assist her. We asked several times for her to refrain from using the foul language and she was unable to do so. We will admit that the tech dropped the ball 100% but she could have handled it in a more professional manor. We also didn't charge her to come out and a**** the situation.

CYD E.
11/2018
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
I really liked the young man who came out. He was courteous, informative and didn't mind my yapping pugs. I have a double sided fireplace so there were two separate glass door screens to clean. I would definitely recommend them. Although they are in Salem, they came out to SW Portland at no additional charge.
Description of Work: Wood burning gas fireplace inspection, log and 2 glass doors cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Lindsay S.
10/2018
5.0
chimney sweep, chimney repair
  + 0 more
Ted and Travis did an amazing job. Not only did they get the job done , but also took the time to answer any questions that I had.
Description of Work: Chimney replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

emma S.
10/2018
4.0
chimney sweep, fireplaces, gas logs
  + 1 more
I only needed the cosmetic but had to pay for an inspection also. He almost forgot the cosmetic aspect and Im glad I was there to realize before he was gone. Nice work overall. would use again. Prices are decent.
Description of Work: Cosmetic touch up needed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Gary C.
10/2018
5.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces, gas logs
  + 4 more
Very professional and did an excellent job.
Description of Work: Installed a gas fireplace and had to do addition work on the fireplace including masonry and to have the gas piped in correctly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sharon K.
10/2018
5.0
chimney sweep
  + -1 more
Showed up on time went to work and had completed in no time fast & friendly
Description of Work: Chimney Cleaning & inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Patricia D.
10/2018
5.0
chimney sweep
  + -1 more
Great job! Very professional and helpful.
Description of Work: Chimney sweep and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Mary F.
08/2018
1.0
fireplaces
  + -1 more
Hired them to clean and check fireplace to ensure all was in working order. Work was done and soon after the fireplace would not light. Called them back and was told the pilot assembly needed to be replaced and they would call when the part came in. I was charged another service call. They never called me back. I was told it was going to be $300+ for the repair. That was in January. I checked on Next Door for a referral. Another company came out and replaced the thermocouple and batteries only, thoroughly cleaned the fireplace which the technician said had not been cleaned adequately and I was only charged $204.
Description of Work: Fireplace cleaning, maintenance of gas fireplace.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Contact information

1505 Front St. NE, Salem, OR 97301


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
206935
Trade License Locale
OR
Trade License Authority
Oregon Construction Contractors Board
Trade License Expiration
04/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Fireplaces,
Gas Logs,
Chimney Repair,
Chimney Caps,
Masonry,
Gutters,
Roofing,
Roof Cleaning,
Dryer Vent Cleaning,
Appliance Repair,
Lead Testing & Removal

FAQ

Murphy's Fireplace & Stoves Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Murphy's Fireplace & Stoves Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Murphy's Fireplace & Stoves Inc offers free project estimates.
Yes, Murphy's Fireplace & Stoves Inc offers eco-friendly accreditations.
Yes, Murphy's Fireplace & Stoves Inc offers a 10% senior discount.
Yes, Murphy's Fireplace & Stoves Inc offers emergency services.
Yes, Murphy's Fireplace & Stoves Inc offers warranties.
Murphy's Fireplace & Stoves Inc offers the following services: - Chimney Cleaning & Service - Fireplace and Chimney Masonry - Gutter Cleaning - HVAC Filter Service - Gas, Wood, and Pellet Stove / Insert Cleaning, Service, and Repair. - New and Used Stoves and Inserts Sales - Chimney Caps - Hearth Pads - Gas Log Sets - Chimney Liners - HVAC Filter Service - Gutter Repair and/or Replacement.

Contact information

1505 Front St. NE, Salem, OR 97301


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed