JL'S Appliance

Part was too expensive so we did not fix it.

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Service Technician was punctual, courteous, proficient and professional. Diagnosed the issue, effected the repair, and performed some additional maintenance and an overall inspection of the machine. I am very satisfied with the service.

I purchased a freezer several months ago. It failed. Waited all day for a repairman, never came, though after phone calls that left me feeling concerned/frustrated with owners attitude there where no guarantees of when or if a repairman would show up. NO statement about if they could even come the next day. Eventually owner called and was willing to come himself that evening. By then I had called another appliance repair service who was willing to come that evening. The appliance repairman told me they had welded a mismatching older coil onto the freezer. He showed me the welds and the Freon leaking from these welds. Although it could be repaired it would be $300-400. We bought a new one for $75 LESS than we paid for the POORLY, IMPROPERLY repaired USED freezer!!! I felt the owner was nonprofessional when it came to handling the repairman situation. There were some other issues that were of concern to me but I will write those off to honest human error. I truly hate to complain, I far prefer to write positive reviews. I think this is the second negative review I have given in 10 years. I felt I just needed to speak up in this situation and tried hard to identify facts and feelings separately so each of you can make your own decision.

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They try to save you money by doing it one step at a time. They are very affordable and they know what they are doing. They are professional and they get the job done cheaply.

I would recommend them. They have done a good job maintaining the washer and dryers. The appliances I buy from them have always been quality.

They are awesome. They pricing is really good and that's the reason I keep going back to them. They are awesome in the shipment of the rotor motor. They didn't charge for the home visit. They don't do a great job about answering a question when you call them sometimes. They tell you that they have to look into their files and call you back. Sometimes they forget to call you back. It's a small office and there is couple of people. They get so busy that they forget to call you or follow up with you. They are super apologetic but they do forget. Their responsiveness in coming out to your house is quick. I would use them in the future.