Jensen Exteriors

siding contractor, roofer

About us

Founded in 1978 as a family business in Salem, Oregon by Don Jensen, Jensen Exteriors has over 35 years of experience in the Salem and Portland, Oregon areas. Their commitment to remain a boutique operation with significant owner involvement allows them to keep their personal touch and remain a close family business, employing workers that have the same philosophy  a better house at a better price. "12 months same as cash "

Business highlights

48 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.731 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.6
Showing 1-25 of 31 reviews

Chad B.
10/2023
0.5
How long would you suppose it takes to case out one window with wood trim? If you guessed a couple hours you would be correct. Jensen sent two guys to my house and it took them 8 hours for two guys to trim one window. At the time, I thought it was strange and hadnâ t read the contract closely enough. When I realized that I was paying each guy 100 dollars an hour it became clear what was going on. They did the same thing on a second smaller window. When I questioned Jensen he basically said that is how long it took. Be careful with this shady company as you will end up paying double your bid.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$17,000

Elyce H.
03/2022
4.0
They subcontracted out my job and didn’t explain that to me. Made things a little stressful.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
3.5

Yes, I recommend this pro

Patrick R.
11/2021
3.0
They never finished the job. They were supposed to put drip edge into the gutters. They did not. One gutter is inside my garage area because its a converted carport, every time it rained after the new roof was installed i had a major leak pouring down on a workbench and floor. After a couple of attempts to get the issue resolved with no results, I finally gave up and bought some drip edge at Home Depot to try to stop the leaks- it worked. With zero roofing experience, it took me about three and a half hours to do a job that professionals probably could have done in 20 minutes. As far as I am concerned Jensen owes me about a $300 refund.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.0

$3,475

Don N K.
01/2020
5.0
Very professional, personable and quick. All aspects of the job were handled at or above our expectations.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$12,000

Andrea A.
06/2019
5.0
Everyone was great throughout this project. Once roofers were done, I had to have one of their other specialists come out to do some plaster work which was harder to schedule, but end results is great.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$25,000

THOMAS R.
04/2019
5.0
Everything done extremely well and on time. All workers very polite and professional. Could not be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

judy o.
03/2019
5.0
Quick, friendly and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,000

Brian b.
06/2018
5.0
Very easy to deal with and quick. Would recommend to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Brian H.
04/2018
5.0
Outstanding! The roof and gutters look great! They were fast and cleaned up when finished. We are very happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,500

Kris B.
03/2018
5.0
I have a complicated roof and knew based on other bids that it was going to be expensive to replace. Jensen came in and gave me a professional bid, explained the work and materials for the job, and then met their timeline to complete the work. There were no "hidden" fees or surprises. They even came to my house and reset the tarp that I had covering my roof because of a leak before the job began at no charge. In addition, they did a great job cleaning up my property when they were done. I am very impressed by their professionalism and would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Juanita B.
03/2018
4.5
They were so professional and efficient and I discovered they offer other services as well. I will definitely use them for other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$17,000

Bobbie H.
11/2017
5.0
Mike was great, figured out what we needed, got us set up and got the job done quickly and for much less money than other bids. Couldn't be happier.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Karla H.
10/2017
5.0
Roof looks great. The work team kept on target to beat the rain that was expected later in the week. Rain is pouring now and the roof is keeping us dry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Ruby C.
08/2017
5.0
They kept their word. No wheedling, Just a friendly, nice salesman that made it clear exactly what I could expect, and the company delivered what the salesman said they would. Fast, efficient work and pricing exactly what the salesman promised. Also, the guarantee is excellent, on both the roof and the guarantee of their workmanship. If I ever had to have another roof, I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James B.
06/2017
5.0
The crew was great, worked fast, did a great job on clean up afterwards.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$12,169

H.E. C.
04/2017
5.0
From start to finish, workers steadily kept busy. Every knew the job to be done and accomplished it in a timely manner. Cleanup was great, and when hey departed, one would not know that anyone was there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Sue H.
03/2017
5.0
Completed roof repair and installation of new roof in 1 1/2 days . Probably could have completed it in 1 day if not heavy rain. Looks good (our color) and we are dry.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kevin H.
11/2016
5.0
Very kind and informative! Nice job and looks great with good 50 year warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Chat L.
10/2016
5.0
Good materials. Fast, experienced & high quality workers. Great price. Customer service did a great job on both the sale & the scheduling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,600

k. c. M.
08/2016
4.0
Reasonably good job of cleanup. Fast installation. I did have to remind the workers about fixing some dry rotted fascia boards. Still waiting for gutters.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

LJ F.
04/2016
5.0
the crew was no-nonsense, efficient and the job was completed in a day. They cleaned up before they left. The place looked just as good as it did before they came. Even had some gutters installed. Friendly crew. Make sure they have a source for electricity outside. The roof looks great. I chose an asphalt upgrade as well as a shingle and labor warranty upgrade. You'll love these folks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Theresa H.
11/2015
5.0
We couldn't have asked for a better or more hardworking crew. Every experience with Jensen's Exteriors was pure pleasure. The work was done in a timely manner, and the attention to detail was more than I have ever experienced from a contractor. Both Mike, the salesman, and Greg, the owner, are incredible to work with. Our project was checked on by both of them multiple times. The majority of the work was performed while I was at work. My neighbor watched the progress and was extremely impressed with the care and attention that was put into the project. We would definitely recommend them to anyone. In fact, we are already getting a quote from them for the next upgrade to our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,100

Charles B.
10/2015
5.0
Jensen Exteriors did a great job on my roof, roofing crew was amazing easy to work with and great to work with. Best of all great PRICING if you are thinking about a roof call Jensen. The salesman & owner down to earth NO BS or high pressure pitch. Call and asked for Mike Charlie B McMinnvllie

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,980,000

Tyler P.
09/2015
5.0
Very professional company and very easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ricky M.
08/2015
5.0
I was very pleased with the entire job. The crew was willing and able to answer questions. They cleaned up the materials on the ground and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

581 Lancaster Dr SE #124, Salem, OR 97317

www.jensenexterior.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
22035
Trade License Locale
OR
Trade License Expiration
11/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

siding contractor,
roofer

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Yes, Jensen Exteriors offers free project estimates.
No, Jensen Exteriors does not offer eco-friendly accreditations.
No, Jensen Exteriors does not offer a senior discount.
No, Jensen Exteriors does not offer emergency services.
Yes, Jensen Exteriors offers warranties.

Contact information

581 Lancaster Dr SE #124, Salem, OR 97317

www.jensenexterior.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed