Founded in 1978 as a family business in Salem, Oregon by Don Jensen, Jensen Exteriors has over 35 years of experience in the Salem and Portland, Oregon areas. Their commitment to remain a boutique operation with significant owner involvement allows them to keep their personal touch and remain a close family business, employing workers that have the same philosophy a better house at a better price. "12 months same as cash "
How long would you suppose it takes to case out one window with wood trim? If you guessed a couple hours you would be correct. Jensen sent two guys to my house and it took them 8 hours for two guys to trim one window. At the time, I thought it was strange and hadnâ t read the contract closely enough. When I realized that I was paying each guy 100 dollars an hour it became clear what was going on. They did the same thing on a second smaller window. When I questioned Jensen he basically said that is how long it took. Be careful with this shady company as you will end up paying double your bid.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$17,000
Elyce H.
03/2022
4.0
They subcontracted out my job and didn’t explain that to me. Made things a little stressful.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
3.5
Yes, I recommend this pro
Patrick R.
11/2021
3.0
They never finished the job. They were supposed to put drip edge into the gutters. They did not. One gutter is inside my garage area because its a converted carport, every time it rained after the new roof was installed i had a major leak pouring down on a workbench and floor. After a couple of attempts to get the issue resolved with no results, I finally gave up and bought some drip edge at Home Depot to try to stop the leaks- it worked. With zero roofing experience, it took me about three and a half hours to do a job that professionals probably could have done in 20 minutes. As far as I am concerned Jensen owes me about a $300 refund.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
3.0
$3,475
Don N K.
01/2020
5.0
Very professional, personable and quick. All aspects of the job were handled at or above our expectations.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$12,000
Andrea A.
06/2019
5.0
Everyone was great throughout this project. Once roofers were done, I had to have one of their other specialists come out to do some plaster work which was harder to schedule, but end results is great.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$25,000
THOMAS R.
04/2019
5.0
Everything done extremely well and on time. All workers very polite and professional. Could not be happier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
judy o.
03/2019
5.0
Quick, friendly and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$13,000
Brian b.
06/2018
5.0
Very easy to deal with and quick. Would recommend to family and friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,000
Brian H.
04/2018
5.0
Outstanding! The roof and gutters look great! They were fast and cleaned up when finished. We are very happy
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$10,500
Kris B.
03/2018
5.0
I have a complicated roof and knew based on other bids that it was going to be expensive to replace. Jensen came in and gave me a professional bid, explained the work and materials for the job, and then met their timeline to complete the work. There were no "hidden" fees or surprises. They even came to my house and reset the tarp that I had covering my roof because of a leak before the job began at no charge. In addition, they did a great job cleaning up my property when they were done. I am very impressed by their professionalism and would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$15,000
Juanita B.
03/2018
4.5
They were so professional and efficient and I discovered they offer other services as well. I will definitely use them for other things.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$17,000
Bobbie H.
11/2017
5.0
Mike was great, figured out what we needed, got us set up and got the job done quickly and for much less money than other bids. Couldn't be happier.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Karla H.
10/2017
5.0
Roof looks great. The work team kept on target to beat the rain that was expected later in the week. Rain is pouring now and the roof is keeping us dry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,000
Ruby C.
08/2017
5.0
They kept their word. No wheedling, Just a friendly, nice salesman that made it clear exactly what I could expect, and the company delivered what the salesman said they would. Fast, efficient work and pricing exactly what the salesman promised. Also, the guarantee is excellent, on both the roof and the guarantee of their workmanship. If I ever had to have another roof, I would use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James B.
06/2017
5.0
The crew was great, worked fast, did a great job on clean up afterwards.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$12,169
H.E. C.
04/2017
5.0
From start to finish, workers steadily kept busy. Every knew the job to be done and accomplished it in a timely manner. Cleanup was great, and when hey departed, one would not know that anyone was there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Sue H.
03/2017
5.0
Completed roof repair and installation of new roof in 1 1/2 days . Probably could have completed it in 1 day if not heavy rain. Looks good (our color) and we are dry.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Kevin H.
11/2016
5.0
Very kind and informative! Nice job and looks great with good 50 year warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Chat L.
10/2016
5.0
Good materials. Fast, experienced & high quality workers. Great price. Customer service did a great job on both the sale & the scheduling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,600
k. c. M.
08/2016
4.0
Reasonably good job of cleanup. Fast installation. I did have to remind the workers about fixing some dry rotted fascia boards. Still waiting for gutters.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
LJ F.
04/2016
5.0
the crew was no-nonsense, efficient and the job was completed in a day. They cleaned up before they left. The place looked just as good as it did before they came. Even had some gutters installed. Friendly crew. Make sure they have a source for electricity outside. The roof looks great. I chose an asphalt upgrade as well as a shingle and labor warranty upgrade. You'll love these folks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,000
Theresa H.
11/2015
5.0
We couldn't have asked for a better or more hardworking crew. Every experience with Jensen's Exteriors was pure pleasure. The work was done in a timely manner, and the attention to detail was more than I have ever experienced from a contractor. Both Mike, the salesman, and Greg, the owner, are incredible to work with. Our project was checked on by both of them multiple times. The majority of the work was performed while I was at work. My neighbor watched the progress and was extremely impressed with the care and attention that was put into the project. We would definitely recommend them to anyone. In fact, we are already getting a quote from them for the next upgrade to our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,100
Charles B.
10/2015
5.0
Jensen Exteriors did a great job on my roof, roofing crew was amazing easy to work with and great to work with. Best of all great PRICING if you are thinking about a roof call Jensen. The salesman & owner down to earth NO BS or high pressure pitch. Call and asked for Mike Charlie B McMinnvllie
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,980,000
Tyler P.
09/2015
5.0
Very professional company and very easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ricky M.
08/2015
5.0
I was very pleased with the entire job. The crew was willing and able to answer questions. They cleaned up the materials on the ground and did a great job.
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