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HERITAGE FURNITURE & UPHOLSTERY INC

Upholstering, Furniture Refinishing and Repair, Furniture - Custom Made,

About us

7 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. NO SERVICE FEES. MAY CONTACT THROUGH EMAIL.

Business highlights

23 years of trusted experience

Services we offer

FURNITURE BUILDING, CUSTOM UPHOLSTERED FURNITURE, REUPHOLSTERING, ANTIQUE FURNITURE.

Services we don't offer

FURNITURE REFINISHING.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.3
responsiveness
4.7
punctuality
4.7
Showing 1-9 of 9 reviews

Debra D.
02/2016
5.0
upholstery
  + -1 more
.
Description of Work: They made an ottoman from some leather left over from a previous project. They did a wonderful job. I will definitely contact them again when I have a project in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carole S.
11/2015
5.0
custom furniture
  + -1 more
unknown
Description of Work: Reupholstered two couches

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jean U.
04/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: I had a beautiful old sofa reupholstered. Tim, who is in charge, has been in poor health, so this made for some scheduling difficulties initially. Lisa worked hard to make it all come together. Penny, who did the work, is amazing. The fabric on my sofa was matched perfectly at the seams and the result is beautiful. I provided my own fabric and they charge extra for this. There is no extra charge for pick up and delivery. Once on the schedule, it was about a month before they did the work which then happened very quickly. Upholstery work is very expensive. You could probably go out and buy a new piece of furniture for less but it would be inferior to a fine older piece.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Susan M.
05/2014
5.0
upholstery
  + -1 more
We got an estimate based on photos that I took of the sofa. It was an extra long four cushion sofa that was too big for our new house. They took it apart, cut it down, and put it back together perfectly. They did it quickly (four business days including delivery time), since we didn't have much left to sit on. The price included pick-up and delivery. They were nice to work with and we would use them again.
Description of Work: Cut down the length of a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$672

Charles M.
10/2013
5.0
upholstery
  + -1 more
I took my chair to the shop and ordered the fabric. I was told it may take 2 weeks but my chair was ready in one week and turned out great.
Description of Work: Upholster one chair for my Breakfast Bar

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jude D.
02/2013
4.0
furniture repair
  + -1 more
They did a very good job. They provide quality work. They do have limited hours and do not accept credit cards.
Description of Work: They re-stuffed the two cushions on my couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333

john B.
05/2012
5.0
upholstery
  + -1 more
(see above)
Description of Work: We got a first-rate job done by this company. They reupholstered a couch, chair and ottoman for us. They picked up the furniture exactly when scheduled and got it back to us in a timely manner. They provided very helpful advice and access to a huge selection of fabric samples for our furniture. All employees and the owner were knowledgeable and courteous. We've recommended this company to friends and they report having positive interactions as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Paul J.
10/2009
2.0
upholstery
  + -1 more
Several weekis later we were called and informed recliner was ready. When I arrived Ii asked owner if I could see the invoices for the foam and the leather. He said "That's none of your business. I explained that I recently acted as my own general contractor when remodeling our house and I had received a 15% discount on all materials. He said that he made a profit on all his upholstery. I said the labor was $192 which was reasonable. I paid the bill and left. The Owner's tone was hostile and abrupt
Description of Work: Reupholstereed antique Mission Style recliner. Selected leather. .Used foam to make seat and back pillows much thicker. Gave me price for labor, leather and form. Stated that materials were very costly. Stated that ;albor would be $192. Was rude and abrupt in dealing with us. Paid for approximately 1/2 at this time.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$737

Dorald S.
02/2009
5.0
furniture repair
  + -1 more
Efficient estimate with no waiting. Price half of what I had gotten elsewhere. Beautiful work and they even refinished the frame without extra charge.
Description of Work: Recovered an antique settee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    2230 FAIRGROUNDS RD NE, Salem, OR 97303


    Service hours

    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstering,
    Furniture Refinishing and Repair,
    Furniture - Custom Made,
    Furniture - Sales

    FAQ

    HERITAGE FURNITURE & UPHOLSTERY INC is currently rated 4.6 overall out of 5.

    Monday: 9:30 AM - 5:30 PM

    Tuesday: 9:30 AM - 5:30 PM

    Wednesday: 9:30 AM - 5:30 PM

    Thursday: 9:30 AM - 5:30 PM

    Friday: 9:30 AM - 5:30 PM

    HERITAGE FURNITURE & UPHOLSTERY INC accepts the following forms of payment: Check
    No, HERITAGE FURNITURE & UPHOLSTERY INC does not offer free project estimates.
    No, HERITAGE FURNITURE & UPHOLSTERY INC does not offer eco-friendly accreditations.
    No, HERITAGE FURNITURE & UPHOLSTERY INC does not offer a senior discount.
    No, HERITAGE FURNITURE & UPHOLSTERY INC does not offer emergency services.
    Yes, HERITAGE FURNITURE & UPHOLSTERY INC offers warranties.
    HERITAGE FURNITURE & UPHOLSTERY INC offers the following services: FURNITURE BUILDING, CUSTOM UPHOLSTERED FURNITURE, REUPHOLSTERING, ANTIQUE FURNITURE.
    FURNITURE REFINISHING.

    Contact information

    2230 FAIRGROUNDS RD NE, Salem, OR 97303


    Service hours

    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM