Rarely showed up when expected. Cleaned ok but needed constant reminders and supervision. High maintenance. Eventually just not worth the effort, we'd rather do it ourselves and avoid the hassle.
Description of Work: Cleaned our house regularly for six months.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$2,000
jeanette K.
01/2010
5.0
house cleaning
+ -1 more
I was so pleasantly suprised at the professionalism, attention to detail, courtsey of the workers and how much can be done in a short time!! I received clear instructions of what to expect from them and I wrote down what I needed to be done; so from the start I knew what I was paying for and what to expect. The owner is very good at communicating and if there is a delay in service, or any questions or concerns, I know right away. I feel my house and belongings are respected and they are very responsive to special requests. The other day, my allergies were terrible and I left a note requesting specific problem areas to hit and to leave the rest for another time (I have asked to keep time the stopping point for $$ sake). Not only was my house breathable, spotless and hair-free, but she had also 'spiffied' the other areas 'just because'. It is this extra touch and attention to current needs along with a consistent thorough job that prompted me to write this.
Description of Work: Weekly/Bi Monthly cleaning services. I hired them to clean my small abode from animal hair/dander that was creating havoc with my allergies. Services include vac/mop/dust entire house and bathroom and kitchen surfaces. (when looking at the price, remember my house is SMALL...less than 1000sq ft and it is per visit)
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Service Categories
House Cleaning
FAQ
HELPFUL HANDS HOUSEKEEPING is currently rated 4 overall out of 5.
No, HELPFUL HANDS HOUSEKEEPING does not offer free project estimates.
No, HELPFUL HANDS HOUSEKEEPING does not offer eco-friendly accreditations.
No, HELPFUL HANDS HOUSEKEEPING does not offer a senior discount.
No, HELPFUL HANDS HOUSEKEEPING does not offer emergency services.
No, HELPFUL HANDS HOUSEKEEPING does not offer warranties.