I picked out a color that I wanted the entertainment center stained. He has a large selections of colors. I matched it to look good with my new flooring that I was having installed in my house. I stopped by several weeks later to see how things were going and the color wasn't even close to what I had chosen. He had already rushed to get the project done, and had top coated the large piece of furniture. I was not happy. After it arrived to my house, I realized I was just going to have to live with what he had done. I asked him to come back and fix the drip marks on the edges and never heard from him again. I was happy with my design, and how it turned out. I was not happy with the color. I found out later that he mixes his own paint colors. Had I known that...I would have gone to Sherwin Williams and had them mix the stain color that I wanted for me.
Description of Work: I had a entertainment center refinished. I had doors removed, shelving, bottom shelf and a center support and had it redesigned to fit a flat screen T.V.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
DOUGLAS B.
06/2015
5.0
furniture repair
+ -1 more
It was great. Not a factory standard repair but a good deal for the money.
Description of Work: fixed a broken recliner chair
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Bart K.
02/2015
5.0
furniture repair
+ -1 more
It went well. He showed up on time, did the work quickly and it looked great when he was done. It was really nice to have to work done in our home and not have to deal with finding a dry day to haul the sofa somewhere for repair.
Description of Work: He removed part of the covering on our sofa and made a structural fix and put the fabric back in place in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Matthew M.
09/2014
4.0
furniture repair
+ -1 more
Company run out of a home. Overall repair was excellent and high quality, however, it took about two months to complete. I would highly recommend if your not in a hurry.
Description of Work: Had an ottoman recovered.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$165
roxanne W.
07/2014
4.0
furniture repair
+ -1 more
unknown
Description of Work: first appointment was 3/24/2014....this was to look at kitchen cabinets that were originally "refinished" by Serve pro of benton county. The original job from serve pro was done in june and july of 2013 and the paint was peeling off everywhere. Paul Slater of Furniture medic was awarded the bid to redo Serve pro's mess. I found mr Slater to be a really nice person....he started the job on march 24th and finished on june 6th, 2014. He was professional, and kind and did a really nice job on my cabinets. when i found places that needed touch ups, he fixed the areas i was concerned with. i would use this business again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3
reilly J.
09/2013
1.0
furniture repair
+ -1 more
I ended up having to go to the Portland area to find a qualified furniture repair company to do the work.
Description of Work: I called Furniture Medic and spoke with Paul Slater about getting two pieces of furniture repaired that were damaged in a move to the area. I was asked to provide photographs of the damage and was told I would receive an estimate for the cost of repairs by email. After emailing the requested photos, I let a couple of days go by and then emailed again to see what he had determined. Mr. Slater asked to send more photographs which I did within minutes. I never heard from the owner again; I received no follow-up estimate or contact whatsoever. If he didn't want the job he should have told me; that would have been the professional response. Unfortunately, because of this experience I would not call this provider again or recommend his services to others.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Dawn Alisa S.
08/2011
3.0
furniture repair
+ -1 more
We waited a two or three weeks and finally called him. He gave us the new estimate which wasn't much less than the first one. I don't think he planned to call us back which is unprofessional. Disappointing experience.
Description of Work: The fellow arrived at our house as agreed, took a look at the furniture, and gave us a bid. We asked for additional information about a less expensive way to go and he said he would call. We waited a couple of weeks and finally called him. He gave us the new estimate which wasn't much less than the first one. I don't think he planned to follow up with us which is unprofessional. All he had to say was he wasn't interested.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
TOM O.
02/2011
5.0
furniture repair
+ -1 more
Wow. Better than I had hoped! Darryl did the job, finished on time, and called when it was ready. Both tables are now beautiful! We are so pleased that we refinished instead of replacing these quality pieces. What a beautiful job he did!
Description of Work: I have two old tables that were quality wood but ruined finishes. One was painted black, the other is Oriental with lots of scroll work. Darryl looked at them, gave his opinion regarding the woods, and quoted the refinishing job. He stripped both tables and refinished with a clear matte finish. The black table had a brass accent strip that had to be removed and replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Lynn T.
08/2010
5.0
furniture repair
+ -1 more
The support was split completely into two pieces. Instead of a repair, the entire support was replaced. The wood was replaced with oak rather than plywood, which was originally used, so the chair is now more sturdy than when it was new!
Description of Work: A wooden support on the back of a reclining chair was broken completely through and needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Paddee E.
06/2010
5.0
furniture repair
+ -1 more
I have a broken swivel chair. I phone Furniture Medic to arrange for pickup. Darryl (the gentleman I spoke with)needed to know the type of chair I have. I did'nt know so he made some descriptions and I was able to tell him what I have. He walked me through identify what may be the problem and new just what I needed. He gave me a price plus time and travel. Just as we were going to make an appointment he suggested he order the part first and then come out. As I looked at the swivel base, I told him I would try to remove it and deliver it to him. He told me that would save me some money to do it that way. I removed the swivel base and found the tag attached that described the mechanism, how much it would cost to replace, and where I could order the part from. I phoned the company, ordered the part, and saved about $40.00 to do it myself. I phoned Darryl back and thanked him for the guidance, told him I ordered the part and would try and repair the chair myself, and if that didn't work, I would phone him again. I am very pleased with the woonderful customer service provided and his attempt to help me save money. If I need another repair I will definitely call this company. My son has a broken sofa and I am going to call him and let him know about furniture medic.
Description of Work: Advice and guidance
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$60
Lynn T.
04/2010
5.0
furniture repair
+ -1 more
He arrived promptly, completed the repair quickly, and was out the door within 20 minutes. The chair footrest lifts as it did when new.
Description of Work: A broken spring on the footrest of a recliner chair was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
GEORGE D.
07/2008
5.0
furniture repair
+ -1 more
Less than 30 minutes, the repair was made and the whole table inspected with bolts being tightened.
Description of Work: Repaired a slider on a table to add leaves.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture Refinishing and Repair,
Cabinet Refacing and Refinishing,
Antiques
FAQ
FURNITURE MEDIC is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
FURNITURE MEDIC accepts the following forms of payment: Check
No, FURNITURE MEDIC does not offer free project estimates.