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Five Star Exteriors Corporation

Roofing, Siding, Gutter Cleaning,

About us

@ Five Star Exteriors, we specialize in Roofing, siding, and Windows. www.fivestarexteriorsco.com please give us a call to claim a free estimate on your new project office # 5035698326 cell #9712184403 you can also email us @ five.starexteriors@my.com for an emergency please contact 5034097162

Business highlights

9 years of trusted experience

Services we offer

-Roofing -siding-windows- new gutters

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
0%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-11 of 11 reviews

Dennis K.
05/2020
1.0
decks
  + -1 more
Don't let the FB, Google, fivestarexteriorsco.com or Angie's list ad's fool you! The salesperson for Five Star Exteriors was the most rude person to ever step foot on my property! He in essence wanted sell me more than asked for. Then he wanted to give me a price and commit today. I told him I wanted a written bid so I could compare it to other contractors and then make an educated decision. He then went on a sales pitch about roofing, insulation, and siding and how his company was better than everyone else's. I interrupted him and reminded him all I wanted was bid to rebuild my deck. He then got upset me me and said "You're not giving me a fair chance" "I'm not going to give you a xxxxing bid." I then told him to leave my property. He continued to curse and insult me and in his final words as he hurried off my property was, "I won't ever do a bid for you. I hope you get ripped off." Grrrr...A one star rating would be too high!
Description of Work: Deck rebuild

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Barry B.
11/2018
5.0
gutter cleaning, roofing
  + 0 more
Carlos was very responsive throughout the bidding and installation process. Pricing was fair and I really liked that they allowed me to pick the materials I wanted to use. Most other companies did not give me that flexibility and simply pushed the one shingle manufacture they partnered with. The work was performed over Veterans Day weekend and when he found out I had served he even gave me a little extra discount. Always nice to work with companies that support Veterans.
Description of Work: Roof Replacement - Workshop/Garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bob A.
10/2017
1.0
roofing
  + -1 more
paid angies list $225 up front for a roof tune up and repair by 5 star exteriors. Took forever to get project scheduled. Finally scheduled for September 30TH @ 8 a.m. got up at 6 a.m. to prepare for workers. At 9 a.m. no workers, no call. Left 4 voice mails on contact number no response. Went to leave a 5th message no way to leave voice mail. Received call @ 4 p.m. said sorry we did not show. rescheduled for 9 a.m. October 3. Surprise no show no call. Finally contacted them at 11 a.m. comment was didn't project manager call you. No. what do you plan on doing. I will project manager call you right back. It is now 4:30 p.m. and yet no response. Tried to contact angies list with issue by email as of now no response! Angie list has my $225 and I have no work done or response from angies list. Calling my credit card company to cancel transaction.
Description of Work: roof tune-up and repair

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$225

Marie G.
08/2017
5.0
roofing
  + -1 more
Quick and professional service. Everyone friendly and easy to work with and communication was awesome.
Description of Work: New roof on 2400 sq ft home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

julie T.
08/2017
5.0
roofing
  + -1 more
Very well, Edgar gave me good information about my roof
Description of Work: Roof tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken B.
03/2017
5.0
roofing
  + -1 more
Five Star Exteriors was one of three bidders. They gave the lowest cost bid, were timely in their appointment and thorough in their inspection. While I arranged financing they got started. During a time of changeable weather they made use of clear days to remove the old roof and replace it. They even worked on Sunday because of the weather. They found issues with venting from the original construction of the house and repaired that remedying the problem of venting into the attic. They replaced the wooden surround to the chimney, their final roofing work had beautifully aligned shingles. The look of the roof and the quality of the installation could not be better. The crew is the hardest working crew I have seen. They left a clean work area each evening and left the work site with no debris. I have no hesitation to highly recommend Five Star Exteriors for roofing needs. Their professionalism, knowledge, and hard work can not be matched.
Description of Work: Our roof was composed of asphalt tiles of different ages following a remodel in the early 20's. The older part of the roof had grown moss and was near the end of its useful life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Five Star Exteriors Corporation
I am glad you liked your new roof Mr. [Member Name Removed]. I gladly appreciate the great review, we like to see customers happy with the final product. It was a pleasure working with you.

Nancy B.
12/2016
5.0
roofing
  + -1 more
I really appreciated Carlos professional approach to assessing the job, to presenting his evaluation, and to fulfilling the job. They came a day earlier than we'd planned. That was great. The job was done on a timely manner and you can tell they are very professional. I'd have to say it's a great company, and I will do business with them again. I would tell others about this work... very happy with the job they did. He was great.
Description of Work: Install a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Five Star Exteriors Corporation
I gladly appreciate your kind review, thank you for hiring Five Star Exteriors.

Brenda A.
12/2016
5.0
roofing
  + -1 more
Great job in a very short time
Description of Work: New roof on a manufactured home which had a cricket beautiful job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yesenia P.
12/2016
5.0
roofing, siding
  + 0 more
The company was awsome very knowledgeable and responsive to getting the work done! Edgar Castro was very precise and fair with the estimates. His price was more reasonable than the quotes from other companies, and his work was great quality. I would absolutely hire them again.
Description of Work: Needed repair for roof and siding leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Response from Five Star Exteriors Corporation
It was a pleasure to address your repair Mrs. [Member Name Removed], Thank you for hiring Five Star Exteriors.

Norma C.
11/2016
5.0
roofing
  + -1 more
It was raining a lot, so they would cover the house roof & then come back the next day when It was not raining. It went very smooth!!!!!
Description of Work: Carlos & Edgar Martinez removed 2 layers of shingles & replaced almost all the wood under them, then reroofed our house. They did an excelent job!!! Yes, they did a wonderful job!!! Norma Cromwell

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Five Star Exteriors Corporation
Thank you for your great review Mrs. [Member Name Removed], it was great working with you.

Todd V.
11/2016
5.0
roofing
  + -1 more
5 Star Exteriors did an outstanding job. Crew was always friendly and courteous. I was walked thru each step of the process and I knew exactly what I was purchasing. The finished product looks great. Nice straight lines, new flashing and vents all around. Great group of guys to work with. I have been in construction my whole life and rarely do you meet people who take this kind of pride in their work anymore.
Description of Work: I needed a two layer roof tear off and install of new roof for a 1100sf house with attached 2 car garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Five Star Exteriors Corporation
I am glad you liked your new roof Mr. [Member Name Removed], Thank you for your great review and hiring Five Star Exteriors.

    Contact information

    3155 Fisher rd ne, Salem, OR 97305

    http://www.fivestarexteriorsco.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 8:15 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    212783
    Trade License Expiration
    11/14/2018
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Siding,
    Gutter Cleaning,
    Decks and Porches,
    Architects,
    Homebuilders,
    Garage and Shed Building,
    General Remodeling,
    Gutters

    FAQ

    Five Star Exteriors Corporation is currently rated 4.5 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 8:15 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Five Star Exteriors Corporation accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Five Star Exteriors Corporation offers free project estimates.
    No, Five Star Exteriors Corporation does not offer eco-friendly accreditations.
    No, Five Star Exteriors Corporation does not offer a senior discount.
    No, Five Star Exteriors Corporation does not offer emergency services.
    Yes, Five Star Exteriors Corporation offers warranties.
    Five Star Exteriors Corporation offers the following services: -Roofing -siding-windows- new gutters

    Contact information

    3155 Fisher rd ne, Salem, OR 97305

    http://www.fivestarexteriorsco.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 8:15 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 6:00 PM