Dr Carpet & Air Duct Cleaning

I wanted my carpets shampooed for my son's wedding. When the technicians arrived I showed them the 2 rooms that had pet stains and agreed to pay extra for "enzyme" and stain remover. The guy doing the shampooing was unprofessional and very grumpy. He did not say hello, smile, just had an angry stare on his face. When I saw how fast they were going, I decided to intervene to make sure they were actually trying to treat and remove stains. I am very disappointed in their work, they managed to remove stains in one room, when I questioned about the other rooms, the guy actually told me they could not remove stains and hopefully they will "blend in" once the carpet dried! The stains are still there. They rushed through 4 rooms in 45 minutes and left muddy footprints on my vinyl plank flooring. Not worth what I paid them and would not recommend using them again!

Everything went well. He called to let us know he was en route, and he was conscientious about his work.

They were punctual and professional. The technicians explained what they were doing as they worked and cleaned up thoroughly after work was completed. We were pleased with the result and would hire them again.

I have them every three months, for the past 6 years They are excellent, They are on time. Can usually schedule the next day or two. Nice honest, clean, friendly, guys.

I was quoted the price paid, and told that the job would take 3.5 hrs. They were here for less than an hour, but the price did not go down. They did not remove and spray down the register covers as it described on the website - I was told they 'hardly ever do that' and it would cost an additional amount to do. The guys were nice enough, but it didn't feel worth the cost.

IT'S THE FIRST TIME THAT WE HAVE HAD THIS KIND OF SERVICE, AND THE WORKER WAS VERY KIND AND EFFICIENT. WE FOUND OUT THAT OUR OLD FILTER WAS FULL OF DUST, AND HE HELPED US CLEAN IT UP.

I LOOKED IN THE PHONE BOOK AND SAW THAT DR. CARPET CLEAN WILL GIVE 25% DISCOUNT FOR CLEAR ROOMS. SO MY WIFE AND I TOOK EVERYTHING OUT OF OUR LIVING ROOM AND THEY CAME IN AND CLEANED OUR CARPETS. IT WAS FAIRLY EASY, THE CARPET DRIED QUICKLY WITH THEIR EXTRACTION SYSTEM AND WE WERE ABLE TO GET BACK TO NORMAL LIVING VERY QUICKLY.