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Diligence Landscape

Landscaping, Pavers and Hardscaping, Patios,

About us

Diligence Landscape, a design/build company that has been serving the Salem and surrounding area for over 17 years. If your looking for a solution for your indoor or outdoor space, simple or complex, Diligence Landscape will listen to your ideas, help you to develop a plan that will meet all your requirements, present you with a formal proposal for your review, review the project solution and perform an on-site evaluation and execute a solution that is professional, efficient, minimally intrusive and that facilitates good communication. Diligence Landscape will exceed your expectations for artisanship, excellence and value!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Concrete - Stamped & Decorative. Decks & Porches. Driveways - Concrete. Excavating. Fencing. Fountains. Landscaping. Landscaping - Hardscaping & Pavers. Landscaping - Lakefront. Landscaping - Lighting. Lawn & Yard Work. Lawn Fertilization & Treatment. Lawn Irrigation. Leaf Removal. Mulch & Topsoil. Patios. Pest Control, Exterminating. Tree Service.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

.

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.345 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
16%
3
11%
2
9%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Showing 26-45 of 45 reviews

Laurie S.
09/2016
3.0
landscaping
  + -1 more
unknown
Description of Work: This was for a landscaping design consult. First of all he was late - but the office did call. I assumed he was going to show us how to turn our yard into a showpiece. Basically, I just told him our ideas, he added just a few suggestions, then gave us a bid. He did show me some pictures of some very high end water features he had done previously. He said he would email me an additional quote for some items he forgot to add to the original bid. Never did. Also, there has been no follow up call, and it's been over 2 weeks. Guess he doesn't want our business? While he was here, he checked his phone numerous times, which I think is unprofessional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mia M.
07/2016
1.0
landscaping
  + -1 more
a waste of time and money
Description of Work: design consult

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$49

Marilynn W.
05/2016
5.0
landscaping
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia W.
05/2016
4.0
landscaping, lawn service
  + 0 more
unknown
Description of Work: Yard work |Went fine

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$100

Donna D.
03/2016
3.0
landscaping
  + -1 more
unknown
Description of Work: I purchased a "consultation" as a gift for my sister after inquiring what she could expect. Response from Diligence Landscape was: "The deal is for a consultation so I would be giving ideas showing pictures of ideas and coming up with a game plan, drawings, design services are sold separately." My thought was this would give her some good advice and general direction, which she might in part hire Diligence Landscape to do, or may choose to do some herself and/or with other resources, depending on her wishes and budget. Unfortunately after Diligence came by in February, they provided nothing further, no pictures, game plan or anything. Only after she did a review did she get a response saying they had forgotten and would provide a bid. That doesn't sound like what the offer was in the first place, and three months is far too long to wait. Needless to say, I don't feel we got our money's worth, only wasted my sister's time. I am being generous in even giving C's.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$30

Barbara T.
03/2016
4.0
landscaping
  + -1 more
unknown
Description of Work: Was difficult getting touch with him. Did not quote a price after the initial consultation. Presented good ideas in a professional manner but never got back to me.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Carmen C.
01/2016
5.0
landscaping
  + -1 more
work not performed yet
Description of Work: Spent quality time with me, suggesting options for the front and backyard. Very professional and qualified. Look forward to working with Diligence Landscape!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Casper L.
11/2015
5.0
landscaping
  + -1 more
unknown
Description of Work: They provided an estimate for landscaping services. Very thorough, unfortunately the project was delayed due to other priorities. The pricing was about in par for the service level suggested.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
11/2015
4.0
landscaping
  + -1 more
unknown
Description of Work: Landscape project is on hold at the moment.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Janice M.
03/2015
5.0
landscaping
  + -1 more
unknown
Description of Work: Fred did a landscape consultation. He was very knowledgeable and gave me great ideas on what to plant in my yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emil G.
01/2015
2.0
landscaping
  + -1 more
unknown
Description of Work: they came out but we've not yet seen a plan.
Rating CategoryRating out of 5

Response from Diligence Landscape
Dear member, I apologize the deal did not include plans there is an additional fee for this, I approached Angie’s List and asked them to change the verbiage on this deal to state this as it’s been a problem for several other purchasing members.

Russell A.
09/2014
4.0
landscaping
  + -1 more
unknown
Description of Work: I like him, I think he is honest and does good work. Because I am in Albany and he is in Salem it made it difficult for him to find the time to come down so the process dragged on. Final product was a little underwhelming, but certainly worth the $49 I paid for it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$49

Jerri J.
09/2014
2.0
landscaping
  + -1 more
I did not use his services. See above info.
Description of Work: Nothing. I couldn't pin him down to a time and date to come out and consult with me/take a look at the property. I provided him dates and times I could meet with him, but he showed up on a day that was none of those - without calling first and then expected me to drop what I was doing and come home to meet him (was caring for my grandchildren and could not leavel). After I made a number of calls to him (still without getting a schedule) I got him on phone but he said was in the car and would call me "right back." He did not call right back or at all. After waiting a couple of additional days, I called back to say I would not be working with him. He must have more than enough business. He clearly didn't care about adding another customer. The $49 I spent was a discounted consultation fee due to Angie's List membership. Caleb did not tell me about it even though I said I got his name from Angie's List. I had to mention it.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0

$49

Response from Diligence Landscape
Angie’s List sent my consultation deal into an area where you live that I don’t often service given the travel time. With that being said, I wanted to honor the deals purchased and explained I would like to come during a time when I would be in the area already doing estimates. I stopped by 3 times and you weren’t home. I do apologize as this clearly caused you frustrations. I would love to help you with any projects in the future. Kindly, Caleb- Owner

Nick M.
09/2014
5.0
fencing, landscaping, patios
  + 1 more
Having recently moved to the area, our yard has been a blank slate waiting for updates and improvements. We called Caleb at Diligence Landscaping to come and take a look. The plans that were drawn up were perfect. This first stage was the installation of a 480sq foot patio that turned out amazing. Caleb was very professional, timely and knowledgable. We plan to have fencing installed next followed by additional landscape work in the spring. We are excited to have a new outdoor space and are looking forward to working with Caleb in the future!
Description of Work: New concrete patio installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Inara S.
08/2014
3.0
landscaping
  + -1 more
Caleb was very nice and spent plenty of time talking to me. We just bought a new house and didn't have a great idea of what we wanted to do with our backyard, so it was good to have someone to bounce ideas off of. Unfortunately, that's really all it was. I asked about the drawings and plan that were promised on Angie's List and was told they only do drawings for an extra fee. We did get an estimate, but it was very high in comparison to other bids we received. All and all, not really worth paying for this service.
Description of Work: We bought the "Complete Landscape Consultation" for $49. The promotion on Angie's List said it would include a complete plan and drawings.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Chris R.
06/2014
2.0
landscaping
  + -1 more
unknown
Description of Work: Came out to write up a landscape plan. Never received one. All I got for my $49.00 was a half hr discussion but no drawings or cost estimate as promised.

Rating CategoryRating out of 5
quality
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Mary F.
03/2014
5.0
fencing, landscaping, lawn service
  + 1 more
As I said above, we're only in the planning stage. Not much to report.
Description of Work: I have been contacted by Diligence, and had a very good visit from its owner 4/4/14. He will be working up plans for a possible project. He was very-well informed and showed photos and video of other projects he has done. I'm looking forward to seeing the plan he comes up with.
Rating CategoryRating out of 5

George S.
10/2013
5.0
fountains
  + -1 more
Everything went very well. They came out and gave us several suggestions for upgrades and enhancements. After we made our choices, it took only a day or two to put everything in place. We're very happy with the results and our yard looks complet again.
Description of Work: Our water feature needed to be refurbished. Since Diligence Landscape were to original designers and installers, we asked them to come back and make us happy again with the appearance of our little pond and waterfall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Kyle K.
06/2013
5.0
fencing
  + -1 more
The project went very well. Caleb and his brother were very easy to work with, they were punctual, professional, and pleasent to be around. Caleb was very helpful in communicating to my wife and I what the process would be and offered helpful advice and alternatives when indicated. All in all it was a pleasent expierience and I would not hesitate to utilize them again and would recommend them to my friends and family.
Description of Work: Caleb and his brother replaced out existing old worn out fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

George S.
10/2012
5.0
landscaping, lawn service
  + 0 more
We had an unfinished corner of our new yard that we thought would make a nice location for a small waterfall and pond. After getting several proposals and estimates, we decided upon Diligence Landscape. They offered an attractive design and price. Work proceeded as they said it would, and after a few changes and suggestions to the design by us, which they happily accommodated, we were presented with a beautiful corner of our yard. We have since received many complements by visitors of how inviting and restful our backyard looks, especially the looks and sound of our waterfall. We couldn't be happier with Diligence Landscape. They really do embody the spirit of their name.
Description of Work: This was a project that involved the design, creation, and installation of a small water feature in the backyard, including waterfall and pond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000
    • 1
    • 2(current)

Contact information

PO Box 9221, Salem, OR 97305

www.diligencelandscape.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Pavers and Hardscaping,
Patios,
Stone and Gravel,
Lawn and Yard Work,
Fencing,
Lawn Irrigation,
Excavating,
Tree Service,
Mulch and Topsoil,
Decorative Concrete,
Landscaping - Lighting

FAQ

Diligence Landscape is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Diligence Landscape accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, Diligence Landscape offers free project estimates.
No, Diligence Landscape does not offer eco-friendly accreditations.
No, Diligence Landscape does not offer a senior discount.
Yes, Diligence Landscape offers emergency services.
Yes, Diligence Landscape offers warranties.
Diligence Landscape offers the following services: Concrete - Stamped & Decorative. Decks & Porches. Driveways - Concrete. Excavating. Fencing. Fountains. Landscaping. Landscaping - Hardscaping & Pavers. Landscaping - Lakefront. Landscaping - Lighting. Lawn & Yard Work. Lawn Fertilization & Treatment. Lawn Irrigation. Leaf Removal. Mulch & Topsoil. Patios. Pest Control, Exterminating. Tree Service.
Ask for details

Contact information

PO Box 9221, Salem, OR 97305

www.diligencelandscape.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed