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Aluminum Screen & Window Co

Windows, Doors, Screen repair,

About us

Our Mission is to have a positive influence in the lives of our customers by providing superior customer service and educating them in screen, glass and window products through integrity and attention to detail, while treating each customer as if they were our only customer.

Business highlights

66 years of trusted experience

Services we offer

Residential window glass replacement, vinyl windows retail and installation, window screens repair and new, patio screen doors repair and new, Genius brand retractable screens, Storm doors, Security doors, Hinged Screen doors, Storm Windows - exterior and interior, Sound Control window panels

Services we don't offer

Auto Glass, Commercial grade windows, Mirrors

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
12%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-17 of 17 reviews

Elizabeth W.
05/2017
5.0
doors
  + -1 more
Fantastic ! The guys came , looked at what I needed and made suggestions about how to customize my door . They were willing to order the door custom made with the screen on the top . When the door was ready they scheduled my installation , came on time , and as I watched him do the job, he ask me questions about details and further customized the door on site to fit my desires and needs. I LOVE this company ! I have had a lot of home repairs done over the years and this guy was very professional , competent , friendly. Enjoyed working with him ! I will for sure hire these guys again .ALSO the total cost of the door and installation actually was $100.00 LESS than I expected it to be . VERY GREAT price !! Gold stars all around !
Description of Work: I wanted a new storm door put on my art studio. I needed a special door with screen on the top . There was an old door there and it needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nyla M.
04/2017
4.0
replacement windows
  + -1 more
The scheduling and personable service from the beginning were very good. One of the workmen cracked one of the special order windows immediately after installing it, which meant that they had to re-order and come back a week later to re-install. They did so with no complaint. I would have given all A's had we not had that experience. But otherwise, I would recommend these folks highly.
Description of Work: Three dual pane windows needed repaired. Two were special order due to the size.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Naomi D.
02/2017
5.0
doors
  + -1 more
New rollers installed. Provided info on how to slow down rust by spraying silicone on rollers that get wet frequently (south facing patio door).
Description of Work: Replace patio door rollers

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

jodie O.
12/2015
5.0
replacement windows
  + -1 more
Timely, beat all other estimates by a lot, excellent work performed.
Description of Work: Replaced double pane window shattered by errant golf ball. This is the second window replacement performed by this company. Won't look further if (or when) needed in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Prudence G.
11/2015
4.0
screen repair, replacement windows
  + 0 more
The only problem was the provider's manufacturer of the door was very late in building and sending the door to the provider. 2 weeks was the time I was given to receive the door. After I had not heard in two weeks, I called and found out that maybe the door would come the following Monday night (3 weeks). When it did mot arrive I was told to wait another week since deliveries only came on Monday nights. We I contacted them about the delay they were very apologetic, and the door did arrive the next Monday (4 weeks after order). I would use them again because of the great price, the quality of the product, and that they are having massive delays because of their manufacturer. They felt that they didn't have control over the timeline.
Description of Work: The provider build a screen door to our specifications.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$125

Dianne J.
09/2015
5.0
glass repair, replacement windows
  + 0 more
They were wonderful ! Very professional and came on the day and time that they said. Very easy to deal with!
Description of Work: Replaced the glass of two windows that had lost their seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$418

Erma & Bruce H.
07/2015
5.0
doors, replacement windows
  + 0 more
It was a couple of years ago. They out in some windows and screens. The cost was $2,500. They are great. They were punctual and their work was exceptional for what I wanted. They did a really good job. I would use them again in the future.
Description of Work: They put in some screens and windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Cameron B.
02/2014
5.0
replacement windows
  + -1 more
I was totally satisfied with this service provider. Lance, who I think is now the owner, has a good work ethic and a first-rate temperament for dealing with customers.
Description of Work: Until I replaced the 1978 aluminum-framed windows in my home if any double panes lost their seal I had Aluminum Screen & Window replace the panes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

CHERYL L.
02/2014
5.0
replacement windows
  + -1 more
He did an excellent job and I am very particular.
Description of Work: He fixed a broken window for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Pamela O.
02/2014
5.0
replacement windows
  + -1 more
The entire process was quick and easy for me. I stopped by their shop and they had examples of the available doors. We discussed the differences in the doors and the pricing. We made an appointment for them to come to my home and do the necessary measuring. They then ordered the door. They called me when it came in and we made an appointment for the installation. The installer was prompt and courteous.
Description of Work: Measured, ordered and installed a new security door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Shawnee R.
02/2014
5.0
replacement windows
  + -1 more
We had a broken window. We didn't want to replace the window, just the glass. He came and made a reasonable estimate. Fixed it a couple of days later. He was very friendly and efficient.
Description of Work: Fixed or broken window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robert L.
10/2013
5.0
screen repair
  + -1 more
They were fast, efficient, and friendly.... and communicative!
Description of Work: Measured, manufactured, and installed all screens on a mobile home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Kathleen S.
05/2013
5.0
replacement windows
  + -1 more
Went fine. I had no trouble reaching a live human being on my initial phone contact with them. They came out promptly to evaluate the broken glass panel and determine what was needed for replacement. They arrived when they said they would to do the actual replacement and repair. The supplemental door lock which is installed on that patio door did not operate securely after the glass had been replaced, and the repair person worked with it to make it secure once more. I'd use them again.
Description of Work: Replaced broken glass patio door. Revised supplemental door lock so that it was secure with the slightly altered conformation of the new panel.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Carol L.
11/2012
5.0
replacement windows
  + -1 more
A few of the scheduled service dates did not go as expected due to issues with parts deliveries but Lance and Richard did their best to make up for lost time to accomodate my needs.
Description of Work: Lance and Richard were very knowledgable about windows and sliding glass doors, especially the way they weather along the Oregon coast. They knew what they were doing and were very cordial and professional. I recommend them highly. It is difficult to find such professionals they will come to the Oregon coast - they were willing. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Aluminum Screen & Window Co
Thanks for the review, Customer! We appreciate your candor, and look forward to working with you again!

LAUREN M.
10/2012
5.0
screen repair
  + -1 more
Perfectly. He was professional, punctual and courteous.
Description of Work: The repairman came to my house and replaced the screen for my sliding door. He also replaced the broken handle on the screen door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Aluminum Screen & Window Co
Thank you for the review. It was a pleasure doing business with you!

Katherine S.
02/2012
5.0
replacement windows
  + -1 more
We talked about replacement windows and if I decide to replace them I will go back to them to do the job. I didn't feel like I was getting scammed when I talked to them. They gave us a price for just what we asked them to do. Everything was done exactly as I wanted it to be. They were prompt, responsive, and professional. I would use Aluminum Screen and Window Co. again.
Description of Work: They replaced one section of Thermo-glass and reinstalled some sliding glass windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aluminum Screen & Window Co
Thank you for your review. Our customers are the best!

Mina H.
09/2009
5.0
replacement windows
  + -1 more
I originally got a bid for window from Aluminum Screen but decided not to go with them because I got a lower quote from Home Depot. Big mistake! I ordered the windows from Home Depot and they kept moving the delivery date farther and farther out. I went back to Aluminum Screen and Lance was able to order the windows and guaranteed delivery for the next week. The windows cost me a little more but they arrived when he said they would. Given that I was on a deadline and had siding installers waiting for the windows to be put in that was a big deal. I ended up canceling the order with Home Depot and swear I will never order anything I need on a deadline from them again.
Description of Work: New window for our remodel/new addition.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Aluminum Screen & Window Co
Thank you for the review. It really was our pleasure to do business with you. We hope to have the chance to serve you again soon.

    Contact information

    2590 Silverton Rd NE, Salem, OR 97301

    www.aluminum-screen.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors,
    Screen repair,
    Glass and Mirrors

    FAQ

    Aluminum Screen & Window Co is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Aluminum Screen & Window Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Aluminum Screen & Window Co does not offer free project estimates.
    Yes, Aluminum Screen & Window Co offers eco-friendly accreditations.
    No, Aluminum Screen & Window Co does not offer a senior discount.
    No, Aluminum Screen & Window Co does not offer emergency services.
    No, Aluminum Screen & Window Co does not offer warranties.
    Aluminum Screen & Window Co offers the following services: Residential window glass replacement, vinyl windows retail and installation, window screens repair and new, patio screen doors repair and new, Genius brand retractable screens, Storm doors, Security doors, Hinged Screen doors, Storm Windows - exterior and interior, Sound Control window panels
    Auto Glass, Commercial grade windows, Mirrors

    Contact information

    2590 Silverton Rd NE, Salem, OR 97301

    www.aluminum-screen.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed