Aire Serv of the Willamette

The service was very friendly. He explained the possible problems and what he would do to solve the problem. He had all needed parts in the truck and completed the work in two hours.

He was extremely professional, prompt, and gave good value for the services provided. I highly recommend him.

Wow, we couldn't be happier. Chris and Dona are awesome people and are wonderful to work with. Their proferssionalism cannot be understated. From our first appointment, they made me feel confident that they could do the job and do it right the first time. Pricing was very competitive and fair. They were punctual, neat, and professional in appearance, attitude and work. I would recommend them to anyone. Five stars in my book.

For a retrofit, in a 50's home, every thing went, pardon the expression..... smooth as butter!

Our home air conditioning broke down during the hottest week of the summer. We immediately called our home warranty company and they scheduled a service call by Aire Serv Heating & Air Conditioning. [Because we have the home warranty, we only had to pay $60 for the service call. Christ Rattray, owner of the Salem franchise of Aire Serv arrived promptly at the scheduled time for his service call. He worked quickly, carefully and efficiently, and was done in about one hour. He is knowledgeable and professional, and lives and serves by his "Code of Values" of respect, integrity and customer service (and, "having fun in the process").

Chris was very punctual and organized. He did a thorough inspection and prepared an estimate on the spot. Work was started on time and completed to my complete satisfaction, as he promised. Everyone at Aire Serv was friendly, courteous, and helpful.

They are very professional. The guys name is Chris.

We had to change our appointment a few times due to our timing. They were very accomodating.

The owner came and asked where the furnace was and took the door off. He reached in and got a small little part of that furnace and told that this was the usual reason for low heat in my system. He went out to the truck got a new one and put that in. Before he did that he tested the heat coming from the heat pump into the home on one floor and it was only registering 3.3%. He put the new part in right up to the top where it should be registering 10%. After that he asked me to enter the house and go to each vent and see if there is a change in what I had been having come through the system during the winter and now. I could not believe the change heat was just blowing out of each vent. From that point on, I asked him if he would please check down under the floor because I had been told that I was losing a lot of heat down below because we live on 32 acres and the gophers, mice and the rats find their way in during the winter time. I don’t hear them but I did see by looking in under the floor that there was a lot of damage to the insulation. This company sent out another group. Two of the men went down underneath and worked all day. They carried out nearly 30 bags of damaged insulation that had been caused by these little vermins. They told me that there were some holes they had dug way down underneath the cement foundation and had got in. The roof over our sun room had some leakage. They took care of that in about half a day and it was caused by the skylights. They had pictures of the skylight before and after. One advantage was that they had a camera with them on both jobs and took before and after pictures. I was very pleased. They were very reasonable. They were very pleasant, seemed to work quickly and knew what they were doing. Everything was done in very good time. I would recommend them anytime.

The owner was very personable and very cordial with everyone. His wife was also very personable. It was an all around great experience. Hey are very eager to help.

I had them out to do a check up and to replace a part on my furnace. I was impressed with the fact they showed up on time, they know what they are doing and wont charge you for things you don't need. Everything was so quick and easy. I would give them an A rating and will continue to use them

Both guys were prompt, professional, straight forward, and honest. We knew our furnace had major problems. It's over 30 years old and hadn't been serviced in years. They got the furnace working good, while we figured out how to replace it. We will hire them when it comes time for the new furnace too.

They did a really good job. They are very professional...they get right to the work, do the job and then go home. I'd give them an A for everything.

Chris Rattray, came to my home 3/15/2012 and gave me an estimate to install a new Heat Pump unit in my home. I excepted the estimate, although I felt it a little high at the time, but am very glad I did. Chris ordered the unit and we agreed on an installation date 1 week later. Chris and Michael were here precisely when Chris said they would be. The office girls were very good to keep me informed. The guys did a good job keeping the work area as clean as possible despite the bad weather, 3 to 4 inches of snow on the ground. Chris placed drop clothes on my vinyl flooring and carpeting. The job went well, taking very close to the length of time Chris said it would. There was a problem with the thermostat that was installed so I called A Team office early the next morning. Donya had Michael here in 20 minutes. He installed a new thermostat and stayed until I was happy with everything and knew that I could call them with any questions or concerns in the future. Everybody I dealt with at A Team Heating and Cooling was very professional, very knowledgeable, very friendly and I'm glad I chose their service. This is the final step to a total remodel of my house and they are the best of the best. I'd choose them again in a heartbeat. Thank you A Team Heating and Cooling.

A Team Heating and Cooling were very pleasant. I thought they were very professional, courteous and punctual. They also did what they said they were going to do and did a good job. Lastly, their price was very similar to their competitors.

The technician was helpful in explaining what he was doing along the way and provided tips on how to prevent it from happening again in the future. Happy with the experience - on a Saturday of all days.

We have used these guys before and will use them again. When the heating guy we had arranged with to do the work fell through, we called Chris. He was booked but was able to schedule us about 4 days out. He arrived a few minutes early and, even though he had to leave to get different parts, he was back and finished quickly. We hired him to run the gas line, but he went ahead and completed the install and connected the range for us. This is the second time we have used Chris. We first met him last summer when he installed A/C for us. He stayed true to his bid, even when the job didn't go as he had expected and he had to spend an extra half day fixing unanticipated problems. I will look for excuses to call him first for any future job because of his work ethic and honesty.

He left our place at 4:45 to pick up a new motor and returned and replaced ours by 6:pm. We now have a warm and comfortable home again. Thank you for your prompt and courteous service.

We were very pleased with both the price, the quickness of the fix, and would not hesitate to call A Team again when the need arises.

I found this repairman to be very professional and informative. I would recommend him to anyone and would definitely use his services again if I had any heating or cooling problems. This is a local Hillsboro business and I am happy to support local workers.

Very quick response in returning our call after business hours. Ross fit us into his schedule the next day and came with the right parts to fix our gas heater. He was very punctual in his arrival. He gave the heater a quick overall cleaning as well as fixing the current problem. Ross is extremely professional. He fixed what was required to get the job done without over charging us for unnecessary time, parts and repair. A very trustworthy businessman!! We will not hesitate to call again with heating &/or cooling problems.

It went great. They did not try to upsell me. They were very honest. They are an awesome company.

Just my luck that on Christmas Eve morning and a Saturday my furnace decided to drop dead. I was desperate because it was getting cold. I looked up options on the internet and A Team stated they were a 24/7 service firm. I called and Chis came out only to find out that what I really need is a new furnace( mine is 20 years old). He tried to do a temporary repair until I could get it replaced. Unfortunately the repair did not last so I paid $239 for 4 hours of heat, but that is life. I am now getting bids to replace the unit.

Chris and Mike arrived right on time and immediately got to work. They discovered the source of the leak and fixed it. They took apart, everything that could be taken apart, took it outside and cleaned them and put them back together. Chris found a defective part (from the factory-our furnace is only 7 years old) which he was able to fix. Then he found that the motor had been installed wrong, at an angle, so it was not functioning properly, from when it was installed. Our PSI was only 85 and should have been 149! Chris told us that this is the kind of service we should have when we have a tune-up for the same price we always pay for just a new nozzle and filter, which is $149. We paid a little more because of parts, so it was $180. but we felt that it was worth every penny. Our furnace is now better than when it was new and our house is now warmer. I would highly recommend the A-Team to anyone who needs furnace work. We had him put his stickers over the other ones on our furnace so that the new owners will know who to use.

Early Thanksgiving morning I smelled something funny and then heard a loud bang. I checked the garage but found nothing. Then more funny smells and another bang. I figured it must be the furnace and turned it off at the thermostat. I didn't think anyone would be open on Thanksgiving, so I waited till 8:30 the next day to call. They gave me a high priority because of the smells and I was next after the job that was being worked on. That afternoon Chris showed up and found several gas leaks in the burners, an ignition thing that went bad, and a leaky nozzle. There is something else wrong too, but I can't recall what it is. He had to order parts and returned with them that evening. He fixed everything so that the house is warm for now, but my furnace is about shot. It had several things wrong with it, so we agreed that I would need to replace it soon. I will call them back to install the new furnace just as soon as I can figure out where to scrape up the money. In the meantime, I'm warm again.