Heating and Air Conditioning, Fireplaces, Air Duct Cleaning
About us
Over the last several years, our mission has been to grow our business with Excellent Customer Service, Quality Workmanship and Factory trained employees. At Advantage Heating and Air Conditioning, we realize the road to success is paved with satisfied customers. This is achieved with a complete commitment to treating our customers with respect, integrity, and making customer’s our highest priority. We believe each customer is critical and a major part of the equation to our success. (Additional DBA - Advantage Heating & Cooling.) Advantage Heating & Air Conditioning was started over 26 years ago. More than two and a half decades later, we are still owned and operated by the same man and family values. Our core values and commitment to the idea of the “Advantage Family” being in our company and with our customers have led us to win multiple awards. Some of these include best HVAC in the Mid-Willamette Valley two years in a row, a top 20 Ruud Partner in the entire nation, and a sales award by Daikin. We’re a full service HVAC contractor using the latest installation, replacement, and repair technology & procedures for gas furnaces, A/Cs, and heat pumps.
Business highlights
34 years of trusted experience
Emergency Services Offered
Services we offer
Installation, Maintenance & Repair of: Gas furnaces, Air Conditioners, electric furnaces, heat pumps, ductless heat pumps, air duct sealing & unit heaters We also are pleased to announce we now offer Duct Cleaning! :D
Services we don't offer
Boiler services, window AC units, and water heater repair
This company is AMAZING! A couple years ago we won a free maintenence thing. That's how we found them. Theyre our go too for all our HVAC now. Just had them clean our ducts. It was really bad. They got decades of debri out and the staff were awesome. You want this company working in your home.
Description of Work: Duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharyn V.
06/2022
5.0
heating & air conditioning/hvac
+ -1 more
Above & beyond. Prompt, professional, helpful
Description of Work: Installed a new A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherry L.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
It was a dream job. Totally on schedule, everything as promised. Tom the sales guy knows this industry backwards and forwards, and listens well. The crew were polite, well-mannered, very respectiful, and also good at communicating what they were doing and why. And they are exceedingly competent. I highly recommend Advantage.
Description of Work: 1941 oil furnace taken out; new heat pump (with air) installed. Ducts cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advantage Heating & Air Conditioning LLC
Thanks, [Member Name Removed]! Wow what a thoughtful review; thank you :D We are so pleased you had a great experience with out staff, Tom, and our install crew.
Kim S.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
I'm absolutely thrilled with the service from Advantage and the heat pump. The salesman Steve was helpful, very knowledgeable, and thorough. He made sure I understood all the details of my choices, answered my questions after I had more quotes and did more research, explained to me how a heat pump works and how it will enhance my existing system, researched my potential tax credits and incentives, then made sure I was scheduled properly with the installers. The office person was very nice taking my credit card over the phone and getting receipts to me promptly. The installers were excellent. They were quiet, efficient, courteous about keeping my home clean and tidy, and took the time to explain to me how the system works, how to program and use the new thermostat, how to maintain the inside units, and how to take care of the outside unit. The price was in line with my other quotes.
Description of Work: Advantage Heating & Air Conditioning, LLC installed a heat pump in my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,311
Response from Advantage Heating & Air Conditioning LLC
Thank you for taking a moment to write this review about your time with Advantage. Steve is extremely knowledgable in our industry and loves making people laugh. So glad you love the new system, and we're sure it'll end up saving you on utility costs in the long run. We look forward to meeting all of your future home comfort needs!
mikki O.
08/2017
1.0
heating & air conditioning/hvac
+ -1 more
Horrible service from the the guy who talked to me like I'm an idiot as he's chewing a big wad of Bubble Yum bubble gum completely rude wouldn't explain anything to me except for my furnace is broken and then when I asked what was broken it got bad from there had him leave Out My Backdoor told him my friends leave out my front
Description of Work: They out in an r22 system in my house 6 months before they couldn't sell these units anymore and when it broke down you can't get gas for the R22 system so then they told me I need to replace the whole system at a cost of $4,500 or more if I fix the R22 system it would cost me at least $3,000 and then I wouldn't really be able to fix it after the year 2018 because they will no longer sell that gas the guy showed up chewing a big wad of Bubble Yum asked if it was an easy fix because of the gas he replied no I asked why he said no again to wish I had to ask him if I had a ***** would you talk to me like that rude service not okay took me for a ride would never use them again
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Advantage Heating & Air Conditioning LLC
Hi, [Member Name Removed], We are very sorry for the experience you had with with us. We truly strive to place our customers first and do all we can to exceed expectations, and we apologize that was not the case with your time with Advantage.
Jeanne A.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
We have used them since we’ve lived here. They come twice a year. It is a yearly thing, we pay $149. They’re wonderful.
Description of Work: They come spring and fall to service the air conditioner and then the furnace.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advantage Heating & Air Conditioning LLC
[Member Name Removed], thanks so much for writing a review for us. Reviews are so vital for us, as we continuously strive to become better and better! We love our VIPs, so thank you for being a part of the VIP maintenance community. A portion of your yearly goes directly to rescuing missing and abused children -- calledtorescue.org
Ryan H.
06/2017
2.0
heating & air conditioning/hvac
+ -1 more
Didn't get past the people answering the phone. Not helpful at all, did not listen to anything that I said only to transfer me to somebody else who began asking all the same questions. Did not seem at all eager to help, but like I was inconveniencing them by calling.
Description of Work: simple furnace and AC service
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from Advantage Heating & Air Conditioning LLC
[Member Name Removed], I apologize for the impression you received about Advantage. We are deeply sorry to hear that you felt mishandled by the people you spoke with on the phone. We are working on training our office and phone response team to ensure this is not the case again.
Kim A.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
I am so happy with my experience with these guys. They came out and quoted me a brand new furnace and it was almost half the price of other quotes I was getting. They were able to get out within two days and install a brand new furnace. It is running beautifully and we are warm again!! The installer left no mess whatsoever. If there hadn't been a new furnace sitting in my laundry room I wouldn't have even known they were there! To top it off I was having problems with the duct work under my house after the installation (not caused by them) and they are coming out to check it for me, again within two days. Absolutely recommend this company (in fact I already have). Service is incredible and all the staff is friendly and helpful.
Description of Work: Furnace Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Ampy B.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
This work last took place about 4 months ago.
Description of Work: Heater Replacement and continued system maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gloria A.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
I was a little surprised that they were working on christmas eve, but they came out & did the job within 1/2 days work. I was instructed on the remote & shown all the features. Rebates are available through the Energy Trust & some utility companies (such as Salem Electric). So, even though the price was $3500....I actually paid much less than that.
Description of Work: Had an 18K ductless heat pump installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$3,500
Norman H.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Pre-sale conference, determination of correct unit size, contract, installation, and follow up. In the process they saved me about $400.00. I have also used then for repairs to my water heater and furnace. They are professional, well trained, and honest.
Description of Work: Provided and installed a new air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Advantage Heating & Air Conditioning LLC
We are so happy Advantage could meet your needs. We strive to show customers that they are important and valued at Advantage, so your review is greatly appreciated. Please give us a call in the future so we can work with you to ensure your new system is always providing maximum comfort levels!
Carolyn H.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were very professional. They showed up on time and took the time to explain everything.
Description of Work: Upgraded to new energy efficient heat pump and furnace with programmable thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Advantage Heating & Air Conditioning LLC
So excited to see you love your new heat pump system! We hope you notice a real difference in comfort level and in the amount of energy required to keep your home at that level!
Cory E.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
Used HalfPriceOregon.com gift certificate for an A/C checkup. Tech arrived on time, was courteous and communicative, gave good advice, and didn't upsell. Topped off the refrigerant for no extra charge (just needed a few ounces). I'll use them again for checkups and any repairs I can't do myself. "Cost of service" is the supposed gift certificate value; I paid much less for it through halfpriceoregon.com.
Description of Work: A/C checkup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from Advantage Heating & Air Conditioning LLC
Glad you had a great experience with our service technician! Our techs are extremely knowledgeable, and we don't take the up selling route because we would rather let our work speak for itself. Our goal is keep customer's happy and comfortable.
Kimberly W.
09/2014
3.0
heating & air conditioning/hvac
+ -1 more
I contacted Advantage Heating and Air Conditioning after seeing very favorable reviews on Angie's and also having no significant claims on BBB. The office staff was extremely friendly when I called and scheduled their visit for the time frame I requested. I used a coupon on Angie?s list for their (Advantage Heating and Air) annual AC/Furnace maintenance plan which gets you two visits a year for service/performance check at reasonable cost. The technician arrived within the appointed time range and seemed very proficient at his job. Two months later, August 2014, I called for service on my AC system. The technician arrived in scheduled window and made repairs in less than one hour, cost $105. Technician stated if same problem reoccurs within 30 days they will return without charging the service call fee. Problem ended up worse than before their service call and I scheduled a return visit. The technician recommended using a condensation pump on this follow-up service call and installed one next to the furnace. A quote was not provided and I worked under the assumption this was time and material like the two previous visits. Assumption was supported by questions about installing additional safety features like auto shutoff if pump fails. Time on site was 30 minutes, bill was $300. I asked why it was so much and was told the pumps were expensive. Subsequently, I looked online at the make and model of the condensation pump installed and discovered it was a $45 pump (online cost w/ shipping). I called Advantage Heating and Air Conditioning back the next business day thinking the technician made a mistake. I was transferred to Connie and told that it was not a mistake; Advantage charges a flat fee of $300 for installation of the condensation pump. For this specific service call, that fee equates to an hourly labor rate of roughly $500. Our real problem with Advantage Heating and Air Conditioning, outside the sticker shock, is that we did not receive a level of service commensurate to the fixed rate service fee. The technician took several shortcuts that should not have occurred: 1. Asking if I wanted an additional safety feature for shutting down the AC/Furnace if pump was about to overflow should have been standard part of installation or at least included in fee. This was two wires run to the furnace circuit board. 2. Using existing drain line (original cause of problem) instead of installing the new drain line that came with the pump. 3. The power wires between the pump and the furnace were left loose/dangling versus wrapped/secured. 4. I had to provide the electrical wire nuts for the technician to complete the job because he did not have any in the service truck. Advantage made no effort to address my concerns expressed during the phone call. While scheduling service was a pleasant experience I find the quality of work and customer support lacking for this service call.
Description of Work: Advantage provided a service call for water leaking from indoor coils while Air Conditioner was in use.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$405
Response from Advantage Heating & Air Conditioning LLC
Sorry to hear about the dissatisfaction you feel with your recent part charges. If there was not clarification for the charges, I apologize. Looking at the records, it is clear to me that the charges you received were high because of tubing our service tech had to put in. Had we only replaced the pump with old tubing, it would have been considerably cheaper, yet it would not have fixed the problem. This tubing ran the full length of the house and took much longer than just the simple pump would have. Again, I sincerely apologize for the lack of clarification or misscommunication. Please give us a call at our office so we can discuss this more in detail if you would like.
Robert W S.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
IThe crew was pleasant and professional and did an excellent job with the installation. It only took them one morning to do the job. I love this unit, i used to use baseboard heat which is quite expensive, now I keep all my doors open and the heat circulates through out the whole house. In the summer my house used to be as hot as an oven, now last summer it was always so refreshingly cool all the time. I would recommend one of these units to anyone. Pat at Advantage Heating & Air Conditioning was really pleasant to work with. He would call me and ask if I had any questions that he could answer. I would recommend them to anyone looking for a ductless heat pump.
Description of Work: Installed a ductless Daikin Heat Pump with one inside head unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Pamela G.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Smooth and quick! The work was followed up by the sales rep to make sure everything was working and to answer any questions. Am enjoying a $20/month decrease in electricity, and cool air in the summer and more even warmth in the winter.
Description of Work: Installed ductless heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,750
sharron A.
06/2013
4.0
heating & air conditioning/hvac
+ -1 more
During cold weather our old furnace went out. We called three companies for bids and Advantage was the first to respond. I was told they would finance at a reasonable rate and they could install on Friday. The other two companies came out the next day, did not offer financing and coud not install until Tuesday the following week. Then I recieved a call from Advantage saying they would not offer financing because of my debt to income ratio. Because they could install on Friday we bought from them. The letter sent to me denying credit states my credit score is 805. The installers are polite, clean, fast, professional and did a wonderful job very quickly. The only problem was the financing I had counter on.
Description of Work: Installed a new gas furnance, removed and hauled away the old one.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,550
Earl W B.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very good service. I decided to sign up for contiued maintenence agreement based upon this experience. I have two furnaces and two central air conditioners. Money well spent to make sure they are always in good repair.
Description of Work: Had issues with Upper furnace that did not function properly. Called Advantage and had a sevice tech out that afternoon. He needed to order a part but was able to return the next day and complete the job. Very through. Cleaned furnace and replaced filters in addition. Very easy to talk with and wanted to make sure I was happy with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
STEWART R.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
very pleased with estimator but went with another company
Description of Work: estimate
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel H.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
It went very well. Their pricing was alot lower for the same equipment and services offered by other companies. Jim and Melanie Frantz were very courteous and professional. No surprises, he came in and did the job exacly as proposed.
Description of Work: New Rheem 3 ton a/c
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,500
Kathleen L.
06/2012
5.0
fireplaces, heating & air conditioning/hvac
+ 0 more
They would come even on a weekend if we have any problem. A couple of times we have had a problem with our furnace. They had to come late in the evening or during the weekend till we got that resolved. They were very responsive. They would call us and let us know if they were not coming to our house when they said they would.
Description of Work: Heating & Air Conditioning LLC fixed the air filter which was under warranty. They also repaired a gas fireplace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Twyla S.
01/2012
1.0
heating & air conditioning/hvac
+ -1 more
We returned home after a week in Denver to find our furnace not working and our house was 42*. We called Advantage Heating first thing in the morning at 8am. They couldn't get out to our house til the following day to look at the problem. This all took place the week the valley had snow fall and flooding rain. After finding the blower motor needed replaced on the furnace they'd sold and installed just seven years previously we were told it'd be a week until they could order the part and be back to fix it. So during the next week we borrowed a friends space heater, closed off all the bedrooms and bathrooms, and bundled ourselves up trying to keep warm. After waiting a week my husband called to inquire when they were coming, they didn't know anything about us. They told him they'd check into it and call him back. We made one phone call to another company who came out the same afternoon, diagnosed, and repaired our furnace that same day.
Description of Work: Came by to diagnose our seven year old furnace not working.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$69
Jeanne A.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
Advantage was the third company to give us a quote for a new Air Conditioner. We discovered that the old furnace would have to have additional work to accomodate an air conditioner. Using tax credits, our home warrenty and discounts, Advantage was able to demonstrate how we could purchase both a furnace and an air conditioner for less than the price of just the Air Conditioner. Everyone at Advantage was professional and more than helpful. They were prompt and we have been more than satisfied with the results.
Description of Work: Removal and disposal of existing furnace. Installation of a new 95% efficient gas furnace and new Honeywell digital ptogrammable thermostat. Installation of new air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,905
Diane B.
01/2011
1.0
heating & air conditioning/hvac
+ -1 more
It was probably the worst experience we?ve had. It took them a year to get the system in and have it actually functioning. It seemed like they made all these promises that things would happen by a certain date but nothing was ever completed on time or according to the contract. The price was competitive with other people.
Description of Work: Advantage Heating & Air Conditioning replaced our system with a furnace and air conditioner.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$5,500
Sandra B.
12/2010
5.0
heating & air conditioning/hvac
+ -1 more
They are new to us, but they are an established Keizer business. I didn't think it was necessary for them to check the ducts for leaks. They were professional. We got three quotes and they were very competitive with another one. They were the two lowest. Overall, they were lower on the system we went with. The quality was very good. It's still working and the house is nice and warm. Their responsiveness was very good. I would use them again in the future.
Description of Work: Advantage Heating & Air Conditioning installed a new heating system. It included both the heat pump and the furnace. They replaced our old system with the new one.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Fireplaces,
Air Duct Cleaning
FAQ
Advantage Heating & Air Conditioning LLC is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Advantage Heating & Air Conditioning LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Advantage Heating & Air Conditioning LLC offers eco-friendly accreditations.
No, Advantage Heating & Air Conditioning LLC does not offer a senior discount.
Yes, Advantage Heating & Air Conditioning LLC offers emergency services.
Yes, Advantage Heating & Air Conditioning LLC offers warranties.
Advantage Heating & Air Conditioning LLC offers the following services: Installation, Maintenance & Repair of: Gas furnaces, Air Conditioners, electric furnaces, heat pumps, ductless heat pumps, air duct sealing & unit heaters We also are pleased to announce we now offer Duct Cleaning! :D
Boiler services, window AC units, and water heater repair