Advantage Heating & Air Conditioning, LLC

heating & cooling contractor

About us

Advantage has been providing heating and cooling to the Willamette Valley for 30 years! We pride ourselves on our consistent training and industry leading technology. Our goal is to make a positive impact on our community. We aim to do that in a number of ways: such as providing peace of mind with our 20-Year-Parts-and-Labor warranty, or providing comfort with our Smart Systems that provide unparalleled comfort while being simple to use. We also offer affordable financing options, so you can keep your home warm without breaking the bank.

Business highlights

28 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.943 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 43 reviews

Bill B.
01/2024
5.0
They did a professional job. Always used foot covers and floors coverings. Cleaned and removed old unit. Installation was completed In a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Howard R.
01/2024
5.0
Central heating and air conditioning installed . Auxilary Ductless heating and air conditioning systems installed upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$22,000

steve s.
12/2023
5.0
In this day and age you do not find the level of care and concern that Advantage provided. The services person was responsible for coming out the day after Thanksgiving on 4 hours notice. The salesman followed him in the evening when I decided to replace my entire system. The system installers were on time, easy to work with and very competent, The techs that rerurned to clean my and inspect my existing ducts were on time and awesome young men! I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori M.
12/2023
5.0
I've used this company for about 3 years and their employees are excellent. The best customer service I've ever experienced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Becky S.
12/2023
5.0
We are pleased with the service weâ ve received from the office and field staff of Advantage Heating and Air Conditioning. Their technicians are friendly, competent and provide excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James J.
12/2023
5.0
Very nice professional team,well mannered answered all questions that I asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,899

Larry S.
12/2023
4.0
I believe Advantage to be a good company that tries hard to be an excellent company and is in most respects deserving of good reviews. I signed the line for a completely new heat pump/air handler/thermostat package. Everyone from the sales estimator to the installers to the service technicians were very motivated to do their best. It was not “plug and play” however - the new system needed multiple service techs to even get the system fired up and working. Multiple problems coming from mistakes either from the factory product or the installers did not bode well for my ten Grand purchase! I will say that all issues were resolved promptly and now the system is working fine. Again, Everone at Advantage was committed to make my experience a good one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Brian A.
11/2023
5.0
Juan was very informative, efficient, and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy A.
11/2023
5.0
We had a fall preventive maintenance service done on our heating/AC unit. The technician called to let us know that he was on the way. When he arrived at our home, he explained the work he was going to do. He was very courteous and professional and completed the work in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe B.
11/2023
5.0
The technician was very pleasant to work with. We had an emergency that needed to be looked at immediatly and he was there. This was the only place I called that would come out right away. That was much appreciated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$225

Paul G.
11/2023
5.0
The service rep arrived timely and was helpful with arranging for an extra filter to be delivered at the next regular service appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan N.
11/2023
5.0
We were surprised at the quick response when our heat stopped working on a holiday week-end. The friendly, capable service person clearly explained everything to us, even offering more economical options. We went with the maintenance plan based on our confidence in the service. And now we have our heat back for the cold nights ahead!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Toni T.
11/2023
5.0
The person that came to my house was very friendly on the phone and at my house. He really seemed to care about my situation. He answered all my question explain how my system works and what I should look for if I think something is wrong. He was very patient and kind. It was the best customer experience I have ever had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tammy N.
11/2023
5.0
Service tech was very thorough with our cleaning of our mini split. This is under the warranty service contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy C.
11/2023
4.0
The serviceman Taden, was professional, knowledgeable and explained everything very weii.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jodi J D.
11/2023
5.0
From setting the appointment to the technician, Luisau, it was a great experience as always. I have used this company since owning my home and Iâ ve always been pleased with the service. I feel like Iâ m well informed and never pressured into anything. Thereâ s never been a long wait for service and the price seems fair. Iâ ve been approached by others to use / try their services (even family/friends recommend other places) but I never have had a reason to look elsewhere. The customer service on the phone as well as in person is fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Jessica B.
11/2023
5.0
Juan was amazing. He was very friendly and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shirley B.
11/2023
5.0
All the technicians that have come out to my house are always nice and customer service friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beth L.
11/2023
4.0
Prompt and curteous service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Chris G.
11/2023
3.0
This was supposed to be the semi-annual furnace/heat pump check-up and filter change. It turned out to be an "adjustment" on a valve of the heat pump and simple reset on our themostat. The 3 men were very nice (only spoke to 1 of them), BUT I didn't get a hand written receipt for the visit. We paid for an annual 2 time check up and filter change which should have been no charge. The email receipt that was sent, I couldn't read or copy. Also, I wasn't offered another years service agreement like in the past. The young man who did all the talking was nice, but it was like talking to a used car salesman who skirted the questions. I would like a call from you regarding the annual service agreement. I don't think it took 3 people to remedy our issue.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
2.5

Yes, I recommend this pro

Laurie M.
11/2023
5.0
Prompt service, everything explained

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$620

Frank J.
11/2023
5.0
Juan provided a very friendly and thorough servicing of our natural gas furnace and provided excellent suggestions for continued maintenance. Advantage provided a convenient and easy monthly payment program to continue service for our furnace and central air conditioning. We highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$149

Ryan B.
11/2023
5.0
Excellent value with annual service plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shayna C.
11/2023
5.0
They service and maintain our HVAC and furnace every year. Scheduling with them is always super easy, customer service is great, and their technicians are always friendly, communicative, and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynne M.
11/2023
5.0
great customer service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1360 TANDEM AVE NE, SALEM, OR 97301

http://advantageheatingllc.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
174260
Trade License Expiration
02/09/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

Advantage Heating & Air Conditioning, LLC accepts the following forms of payment: CreditCard
Yes, Advantage Heating & Air Conditioning, LLC offers free project estimates.
No, Advantage Heating & Air Conditioning, LLC does not offer eco-friendly accreditations.
No, Advantage Heating & Air Conditioning, LLC does not offer a senior discount.
Yes, Advantage Heating & Air Conditioning, LLC offers emergency services.
No, Advantage Heating & Air Conditioning, LLC does not offer warranties.

Contact information

1360 TANDEM AVE NE, SALEM, OR 97301

http://advantageheatingllc.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed