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Abbey Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Service Provider Example: 4-5 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE SQUARE FOOT. MINIMUM CHARGE $95 EMERGENCY SERVICE $175-200. CERTIFIED BY CLEAN TRUST. LICENSED/ BONDED / INSURED.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet Protection, Upholstery Cleaning, Carpet Repair, Odor Control, Tile/Grout Cleaning, Leather Cleaning and Conditioning

Services we don't offer

please inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Sharon S.
07/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Couch cleaning to remove dog urine. Urine smell removed but left with strong chemical smell.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Linda O.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Katherine K.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned upholstery. Very prompt, professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Kathie P.
06/2014
5.0
carpet cleaners
  + -1 more
Prompt and courteous service; my carpet looks great; very professional; Shawn did an excellent job for us.
Description of Work: Cleaned carpet in 40' fifth wheel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Janet W.
10/2013
5.0
carpet cleaners
  + -1 more
Very professional and quality work at a reasonable price. The job took a little longer to complete. Will use this company again. They guaranty their work and would come back if we noticed any spots in the future.
Description of Work: Cleaned carpet and tile floor. Applied scotch guard to carpet and sealed tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David W.
10/2013
5.0
carpet cleaners
  + -1 more
They arrived about an hour later than expected because of some problems on the previous job but I don't hold that against them. They had some problems with their equipment but were able to get it repaired and finish the job. They managed to get some spots that I'd been trying to clean for a couple of years cleaned up. All in all they met my expectations well.
Description of Work: Cleaned my carpets with a truck mounted carpet cleaning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$215

Kathleen J B.
08/2013
5.0
carpet cleaners
  + -1 more
Went well
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

June E.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
No complaints. Very easy to work with and they do a good job.
Description of Work: We were given an estimate over the phone for cleaning the carpet in our living room and hall and our daylight basement staircase. We also had them clean the upholstery on our recliner sofa. Our technician was Jim and he arrived in the window of time we were given. He explained the process on the upholstery cleaning (we had never had done before). When I got my estimate over the phone, I was told the carpet cleaning and upholstery service would take up to 3 hours. Jim did a very thorough job and it was done in 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julie C.
04/2013
5.0
carpet cleaners
  + -1 more
They did a great job. They were very attentive and removed the stains. I would higher them again. When I recommended them, my boss eventually hired them. Overall, they did an excellent job.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
04/2013
5.0
carpet cleaners
  + -1 more
They did an excellent job. We have 3 dogs and a somewhat incontinet elderly cat. The carpet had not been thoroughly cleaned in almost a year so they were looking rather shabby. They moved the chairs and tables as needed to get to every part of rhe carpet the animals could have gotten to. They got to all the edges, corners and cubby holes where they were any messes. I am very impressed with the job they did and intend to use them again on our next cleaning.
Description of Work: They cleaned and deoderized the living room, the hall ways, and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

ALan R.
03/2013
5.0
carpet cleaners
  + -1 more
I was warned they do not move furniture like one service I used did so I cleared out lots of things and also rearranged a few things. Basically they were tied for the cheapest I have used in the fifteen years and tied for the best. Best and cheapest is a great combination.
Description of Work: Cleaned carpets and a throw rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Beth R.
12/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We have had Abbey clean our carpets for approximately 5-8 years. Prior to that we used another company whose owner we were close personal friends with and used them for over 20 years on our older carpet. We now have a light to medium-gray carpet (we've had for about 10 years), two boxer dogs and live in the country, so there's lots of activity and dirt on the carpet. They've cleaned my micro-fiber sofa and club chair that makes it look brand new. My dogs have a habit of rubbing along the edges and they have removed their body oils each time, as well as the spots from accidents on the carpet from the dogs when they've been ill and their favorite places to lay that have oil buildup. Professionalism is top notch with this company. They always arrive on time and are very friendly, visiting and sharing like old friends! They are also caring of my belongings/furniture and respectful of my home. Once the carpet is vacuumed, they put on booties for the cleaning and rest of the process, because at that point, they don't have to go outside anymore. I've always had most of the room contents removed, but don't move the sofa/chair. That is no problem for them. On problem spots, they take extra care and I have one place that always wicks back up. They've come out periodically to treat that area again, if I ask them to (I don't always ask, depending upon the time of the year ~ our rainy time always makes the carpets messier than usual, especially with the dogs, so I just wait until the next cleaning to take care of anything that has wicked) without additional charge. The price has always been reasonable that started with just the living room at around $100 and I believe the last time this last spring was around $160 that included the sofa/chair. They use good equipment leaving nothing behind and the carpets are reasonably dry. We do stay off of them as much as possible until they are thoroughly dry. If you can have them clean in the morning and you can be gone most of the day, by the time you come back home, they will be dry. When they are done, the carpet looks new again, as well as the furniture. I do not hesitate to recommend Abby Carpet Care to anyone wanting friendly, thorough and professional service.
Description of Work: Cleaned a 10'x3' hallway & 15'x20' living room. Most of the time it is pretty much the entire living room, with the exception of a heavy entertainment center area that is difficult to move. There have been times, particularly when we have drier weather, that only the main traffic or used areas are cleaned. Also have them clean at least once a year a large sofa & club chair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elisabeth K.
11/2012
5.0
carpet cleaners
  + -1 more
We have used Abbey Carpet Care for about 8 years now, and recommended them to our family and they have also used their services. We have our carpets cleaned by Abbey once a year, twice if we have alot of traffic through the summer. They have also done an excellent job of cleaning our sofa and chair in the living room. We are very pleased with their service, and commitment to doing the very best and not leaving till you are a happy customer. I especially appreciate their honesty and lets put it this way, I have no problem with them cleaning my carpets if I am not able to be there. They come in and get the job done, I leave them their check, and I come home to beautiful clean carpets! I am making the point that I trust them, I've been a customer of theirs for many years and they are good to us! I would never hesitate to recommend them!
Description of Work: cleaned carpet in my living room, hall and bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Richard L.
02/2012
5.0
carpet cleaners
  + -1 more
They were pretty knowledgeable in what they were doing. I have been using them for quite a few years. My husband knew the owner and I am not sure where the main office is, but the owner is Shawn Abbey. The pricing is fair.
Description of Work: I used Abbey Carpet Care for carpet cleaning and they removed a big stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lona T.
12/2011
5.0
carpet cleaners
  + -1 more
They were sheep skin rugs.
Description of Work: I used Abbey Carpet Care for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emil G.
07/2011
5.0
carpet cleaners
  + -1 more
They did a very thorough job. They used the more traditional method of cleaning. The staff was extremely friendly and they did a good job. They did what they were supposed to do and did it well.
Description of Work: I used Abbey Carpet Care in the last year for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4676 Commercial St SE Pmb 79, Salem, OR 97302

    abbeycarpetcare.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    Abbey Carpet Care is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Abbey Carpet Care accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Abbey Carpet Care offers free project estimates.
    No, Abbey Carpet Care does not offer eco-friendly accreditations.
    No, Abbey Carpet Care does not offer a senior discount.
    Yes, Abbey Carpet Care offers emergency services.
    Yes, Abbey Carpet Care offers warranties.
    Abbey Carpet Care offers the following services: Carpet Cleaning, Carpet Protection, Upholstery Cleaning, Carpet Repair, Odor Control, Tile/Grout Cleaning, Leather Cleaning and Conditioning
    please inquire

    Contact information

    4676 Commercial St SE Pmb 79, Salem, OR 97302

    abbeycarpetcare.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM