North by Northwest Services, LLC

Lighting, generator service, electrician

About us

Serving Electrical needs to local communities for 25 + years. Columbia county owned. Servicing all surrounding counties. Washington, Multnomah, Clackamas.

Business highlights

11 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.554 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
19%
3
6%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.7
Showing 1-25 of 54 reviews

Sari S.
10/2023
5.0
Good service and pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

David B.
08/2023
3.0
I felt I got charged too much for the work done. The worker was an hour late, so he could find a fan at Home Depot. The next day, I went into my attic, to find he did "bypass surgery" grounding the base of the old fan to the new one. OK, if necessary, but he left the new unit dangling by it's wires. I had to nail the base of it to a nearby 2"x4" crosspiece. One good thing, he did screw down the new unit instead of nailing it in place. The old one was nailed down, causing it to vibrate noisily, and eventually it failed.....Also, a couple of days beforehand, when the business owner looked at it and gave me an estimate, he said that it would take around 4 hours. It only took 1 hour. So I feel I got overcharged for that reason alone.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
3.0

$885

Susan A.
07/2023
5.0
I basically lucked out when I found North By Northwest on Anji's List. Troy is very knowledgeable and professional, and my husband and I felt very comfortable in having him take on the project. He completed the job in a most timely manner. Another benefit is knowing that we now have a most reliable electrician to call for other electrical issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ric C.
07/2023
2.5
They were prompt and the work was performed well. I felt the price was quite high for the job.

Rating CategoryRating out of 5
quality
4.5
value
1.5
responsiveness
3.5

Yes, I recommend this pro

Vi S.
05/2023
4.0
The technician arrived early and explained each step as he worked. Friendly, knowledgeable and courteous.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Marjorie D.
09/2022
5.0
Quick to respond and friendly service!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Pete R.
08/2022
5.0
We recently had our home electrical looked at and completed. Troy and Todd were able to locate and fix all our faulty lights, outlets issues and get them working again. This also included our clothes dryer. In the process they installed new circuit breakers to replace the ones that were burnt and damaged. We highly recommend North By Northwest Services to anyone looking for a great contractor for their project. They are on time, efficient, courteous and most of all, provided great customer service. They have earned a 5 Star Review from us. Thank you again Troy and Todd for helping us out. Best Regards. Sincerely, Pete and Lesly Romayor Aloha, Oregon

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eddie C.
05/2022
5.0
Just purchased a new home and I had a dead short for the disposal. I was worried about the cost given the other renovation projects I have. I called and spoke to Troy and scheduled an appointment just a few days later. He arrived first thing in the morning as promised and was a complete professional. He had repairs completed within an hour and was super friendly and knowledgeable. I will not only call this company for any future electrical needs, but I will recommend them to anyone I know who needs an electrician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325

Ralph G.
04/2022
5.0
On time for appointment and flexible scheduling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian Medwin T.
03/2022
5.0
Troy and Todd arrived on time and worked tirelessly for 6 hours to complete installation of lighting for a pool table. We are very happy with the result and wholeheartedly recommend them for any electrical work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan F.
02/2022
5.0
Troy and Todd were fabulous! Professional, courteous, kind, polite, and awesome electricians. It was difficult to find electricians on the Oregon Coast that were not booked out several months. I expanded my search upriver and landed on this duo out of St Helens. Troy actually answered the phone (also rare out here on the coast) and said he had an opening early in the following week. What!?!?! They showed up on time and it took them 3 days to install several outlets, switches, and light fixture housing units. They met their challenge with a 1914 Craftsman, but they prevailed! They hit numerous roadblocks, but never gave up. All of the 24 wishes on our list were completed in the estimated time (and a few extra as well). They were careful to minimize sheetrock damage and I got it back together quickly. Allow this crew to make holes in sheetrock! Patch kits are available and if done properly, no evidence of them making holes will be noticeable. Hire this duo!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Tim M.
01/2022
5.0
Troy's work has always been top notch, plus he is a delight to work with! Together with his many years of experience, conscientious professionalism, clean workmanship and good character, we don't hesitate to highly recommend North By Northwest to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

richard p.
01/2022
5.0
troy loeks did a superb job came and did the job in short notice at a reasonable price i appreciate his professionalism and dedication and if i need any other work to be done i will be staying in touch with him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robin W.
01/2022
5.0
He cleans up after himself and does the job quick and efficiently. Would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Claudia F.
12/2021
5.0
They are extremely professional, reliable and efficient! I had a number of outlets that needed to be upgraded, additional outlets installed and light fixtures switched out. They did a very nice job. They are also very conscientious about cleaning up behind themselves and respect the homeownersâ vegetation and interior surroundings. I would highly recommend them and plan to hire them once again when the need arises. Plus they are a locally owned small business in St Helens and I prefer to support local businesses to help our economy. Their prices are fair and reasonable too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle E.
12/2021
5.0
Nicest guys EVER! SO GLAD they were the company that helped me! I will NEVER go anywhere else for my electrical needs! Thank you! 𠥳𠥳

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$674

Gina G.
11/2015
N/A
I liked the contractor that you sent me. He was very thorough; however, I decided to go with another contractor because his bid was $20K less. It was a good thing that I went that direction because there were unexpected issues with the house caused by shoddy workmanship by the original builder 45 years ago that neither contractor could have foreseen that have cost additional dollars to correct.
Rating CategoryRating out of 5

Julie B.
11/2015
N/A
Troy got back to me right away. A huge plus as far as I am concerned. He was on time and very professional. I am now waiting for the bid and look forward to seeing his numbers and ideas. I may hire him but am also awaiting one more bid. We will see.
Rating CategoryRating out of 5

Rex S.
09/2015
5.0
Troy, Jerry, and Salvador exceeded our expectation on our remodel. They took care of every imaginable detail. Can't say enough good things about them. Hire them!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

326 S. 15th St, Saint Helens, OR 97051

http://northbynorthwestservices.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
8:00 AM - 4:00 PM

Licensing

Licensed*

Trade License Number
C1665
Trade License Locale
OR
Trade License Expiration
07/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lighting,
generator service,
electrician

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Sunday: 8:00 AM - 4:00 PM

North by Northwest Services, LLC accepts the following forms of payment: CreditCard
Yes, North by Northwest Services, LLC offers free project estimates.
No, North by Northwest Services, LLC does not offer eco-friendly accreditations.
No, North by Northwest Services, LLC does not offer a senior discount.
Yes, North by Northwest Services, LLC offers emergency services.
Yes, North by Northwest Services, LLC offers warranties.

Contact information

326 S. 15th St, Saint Helens, OR 97051

http://northbynorthwestservices.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
8:00 AM - 4:00 PM