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75 years of trusted experience
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Emergency Services
YesReviews
3.73 Reviews
Showing 1-3 of 3 reviews
Jerry S.
12/2014
plumbing
+ -1 moreunknown
Description of Work: Resolved a valve on a urinal in a bathroom.
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Yes, I recommend this pro
$190
Sossity A.
11/2012
plumbing
+ -1 moreUpon seeing the 6 inches of standing water, he announced that there was nothing he could do for us. He went on to explain that Premier West Bank was also flooded and that they took precedence as a customer. He also said that since Premier west was so important, he would not have the time to come back for us and gave me the number for someone else. The man whose number John gave me, came straight out the day I called and took care of our problem (our NEW plumber). He also informed us that for the past 5 years, Roto-Rooter has been snaking the wrong access (exterior). Apparently, the only way to clear the downstairs drain is to ACTUALLY COME INTO THE BASEMENT WITH A SNAKE AND USE IT ON THE DRAIN THAT IS CLOGGED... imagine that! I feel like Roto-Rooter owes us a refund of $89.00 x 4 service visits over 5 years = $356.00.
Description of Work: Last week my basement flooded, so I called Roto-Rooter as we have done 4 other times over the past 5 years since we've owned the house. In the past, Roto-Rooter employees never actually came into my house and only snaked the drains through an exterior access. This time, John Lindsay (manager) actually came into the basement.
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$89
jerry S.
10/2012
plumbing
+ -1 moreFirst of all they were early... they told me they would try to get to it before 6 pm and ended up coming at about 1:30 pm. They said it was because they wanted to take care of us and get our water turned back on. John Lindsay, the manager, took the time to explain to me why the fittings were leaking. Apparently galvanized pipe and copper pipe should not be installed together. John took the time to explain all this and what they needed to do to fix it.
Description of Work: We had a leak in the wall of a bathroom (behind the sheet rock). The leak was caused by a rotted out galvanized nipple. They replaced it with copper pipe and fittings.
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Yes, I recommend this pro
$150
Contact information
4022 Old Hwy 99 Sth, Roseburg, OR 97470
Licensing
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Service Categories
Plumbing,
Septic Systems
FAQ
Roto-Rooter Plumbing & Drain is currently rated 3.7 overall out of 5.
No, Roto-Rooter Plumbing & Drain does not offer free project estimates.
No, Roto-Rooter Plumbing & Drain does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Drain does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Drain offers emergency services.
No, Roto-Rooter Plumbing & Drain does not offer warranties.
Roto-Rooter Plumbing & Drain offers the following services: Roto Rooter of Douglas County
Contact information
4022 Old Hwy 99 Sth, Roseburg, OR 97470