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Pacific Air Comfort

Heating and Air Conditioning, Air Duct Cleaning, Electrical,

About us

Family owned and operated for two generations with a history of making our neighbors comfortable. We take pride in our quality products, installations, and old fashioned customer service before and after the sale.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Heating and air conditioning installation, heat pumps, ductless systems, geo-thermal & duct cleaning. Service, maintenance and installation.

Services we don't offer

We do not perform electrical services, work on free standing heaters, or work on boiler systems. Please feel free to contact us and we will refer you to a local contractor who can assist you.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8252 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 252 reviews

Nora F.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
They did a wonderful job, thorough in answering questions, they were polite and friendly. They first tried to troubleshoot the old air conditioning unit, they were very good in explaining about the work, and they help us realize that investing on our old air conditioning will not be cost effective, and that the explanation that they gave was very informative and thorough. They cleaned up after the service was completed and they just did an excellent job.
Description of Work: Put in a new Air Conditioning unit for us

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Pacific Air Comfort
We are glad you had a great experience! Our knowledgeable staff does their best to go above and beyond to make sure our customer's needs are met. Thank you for taking the time to post a review. Please do not hesitate to contact us should you need any assistance. Don't forget about our referral program! You can receive a $100 for recommending us on a new system to your family and friends. Contact our office for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc

Debra B.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Dan at Pacific Air Comfort was very professional and thorough. Went thru the entire system and made sure we were happy. Thank you Doug and Debra Brewer
Description of Work: Annual Maintenance after install of HVAC

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pacific Air Comfort
We are pleased to hear you are satisfied. Our knowledgeable techs work hard to exceed customer's expectations. We will be sure to pass along the "kudos" to Dan. Thank you for taking time out of your day to post a review. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Debbie D.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
very good awesome tech can't say enough!!
Description of Work: our heat pump died of course during a hot spell

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Pacific Air Comfort
We can't say enough how happy we are you chose our company for your HVAC needs. Our knowledgeable techs work very hard to satisfy our customers' needs and to exceed expectations. Thank you for taking the time to post a review. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Nancy K.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
VERY well like ALWAYS!! BRAD is an EXCELLENT Technician. He is trustworthy and has a lot of knowledge and we appreciate that. The service coordinator LINDSIE ALWAYS does an EXCELLENT job by making sure that she gets a tech to fix the problem out ASAP. KIP in the office is also amazing and helped us out on this appointment as well, reaching out to LINDSIE. Overall VERY happy with this company and the service they give us. WE WOULD HIGHLY RECOMMEND THEM!! Thank you PACIFIC AIR COMFORT!!
Description of Work: Air conditioning was not blowing cold air. Heat pump neeeded a new part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Response from Pacific Air Comfort
Thank you for the great review! We are pleased to hear everything went great! Our staff is very knowegable and strive to make sure our customers are satisfied. We appreciate you taking time out of your day to let us know you were satisfied. If you need anything else, please do not hesitate to contact us. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Maureen H.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
I am delighted with their work. Brad and Tony were wonderful, I have known Brad since he was in High School and he has always been great. Tony is great as well, I was very pleased with his approach and his interest in what he was doing.
Description of Work: Regular scheduled maintenance on HVAC systems they've installed in 2 homes on my property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pacific Air Comfort
Thank you for choosing us for your heating and cooling needs. We are pleased to hear you were satisfied with our service. We strive to make our customers happy and very much appreciate you taking the time to let us know we did. Please do not hesitate to contact us if we can assist you in any other way. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Delores F.
06/2018
5.0
I went with Pacific because they had recently installed the heating unit in my newly built home. They were professional, punctual and efficient. They spent the time to give me a tutorial on operation of the new unit. They were careful about protecting my carpet and flooring with shoe covers. The unit is working fine. All in all a positive experience.
Description of Work: Air Condition unit installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pacific Air Comfort
We are pleased to hear everything went great! Our staff is very knowegable and strive to make sure our customers are satisfied. We appreciate you taking time out of your day to let us know you were satisfied. If you need anything else, please do not hesitate to contact us. Don't forget about our referral program! You can receive a $100 for recommending us to your family and friends. Contact our office for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Jean C.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
The installation was beautiful: prompt, right on schedule, done by a clean and courteous crew. The electrical contractor also did an excellent job. Megan Fisher personally oversaw the installation and was always pleasant, helpful, and kept us apprised at each step. She came with paperwork prepared and made sure we understood the rebate program and how to use the new equipment. When Megan detected a rare equipment defect, she worked diligently with the manufacturer and installer until the project was perfectly completed. We are thrilled with the new heating/air conditioning system and highly, confidently recommend Pacific Air Comfort and Megan Fisher.
Description of Work: Had two ductless HVAC units installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Response from Pacific Air Comfort
We can't say enough how happy we are you chose our company for your HVAC needs. Our employees work very hard to satisfy our customers' needs and to exceed expectations. It's wonderful to hear our efforts are being noticed. Thank you for taking the time to post a review. Please let us know if you need anything. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Vicki M.
06/2018
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
What a superb set of hard workers! They were polite, informative and really went all the way to make sure everything was to my satisfaction. I would use them again in a minute.
Description of Work: new heat pump ducting under my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pacific Air Comfort
We are so proud of our coast team! They really go above and beyond to take care of every customer's needs. Thank you so much for taking the time to post a review. Please do not hestiate to contact us should you need anything. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Theresa L.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Their service is excellent. It's very complete and thorough. Things are explained as they go along. If I have any questions he's right on with explaining with what I need to know. It's all worked out very well.
Description of Work: I have a maintenance contract with them. They checked out all the heat elements of my system and made sure the heat pump was working properly. They also changed the filter and checked the thermostat to make sure its running appropriately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pacific Air Comfort
Thank you for taking the time to write a review! We are so happy that you are satisfied with the work performed by our tech. Please let us know if we can do anything else to help make your home Pacific Air Comfortable. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

James B.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
The workers were professional along with the office support staff. The materials installed were exceptional. I was very pleased with the entire job and would use this firm again.
Description of Work: Instal new heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ola K.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
They were so efficient, they didn't waste any minute, they are polite, prompt and respectful. I will recommend them to others.
Description of Work: Heating, airconditioner and heat pump installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$13,000

Response from Pacific Air Comfort
We are glad you had a great experience! We try to be as prompt and efficient as possible. Thank you for taking the time to post a review. Please do not hesitate to contact us should you need any assistance. Don't forget about our referral program! You can receive a $100 for recommending us on a new system to your family and friends. Contact our office for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Ronald F.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Their very professional, extremely knowledgeable of what their doing, polite, thorough and do an excellent job. I usually do not submit reviews, but this company went above and beyond. I will definitely recommend them and absolutely use them, again.
Description of Work: Annual Heating and A/C Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Pacific Air Comfort
WOW! Thank you so much for the glowing review. Our employees work very hard to satisfy our customers' needs and to exceed expectations. We also offer Planned Service Agreements (PSA) to assist in the long term care of your system to help save you time and money. Call our office for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Chuck S.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
They did very good. They are courteous and I don't have any complaint.
Description of Work: They check and maintain my heater and air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pacific Air Comfort
Thank you so much for your comments. We strive to make our customers happy and very much appreciate your taking the time to let us know we did! Please remember we have techs available for you 24 hours a day, 7 days a week! Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Biff O.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
They promptly provided a detailed quote, answered all questions, came out as scheduled, did a great installation, quickly responded to a minor problem and we are very happy with the heat pump they recommended. would use them again without hesitation.
Description of Work: Replace Heat Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pacific Air Comfort
"Prompt" is always a good thing when you combine it with high quality service. We hope you enjoy your new HVAC system for years to come! Please remember our referral program! You can receive a $100 for recommending us for a new system to your family or friends. Contact our office for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Molly J.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Out of pocket, after free head, tax credit, and rebate will be only $533 + electrical work.
Description of Work: Install a ductless heatpump. I simply sent them the address and they gave me a sight-unseen estimate that was reasonable. Estimate for electrical was lower than I could get. Tenant is happy and overall project cost more than I expected...but due to electrical, not Pacific Air Comfort. Very fast install. Had paperwork for energy credit and rebate all filled out for me! Easy to work with. Carrier head was free but if I had gone with a Daiken, it would have been same overall price since Carrier prices tend to be inflated?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,833

Response from Pacific Air Comfort
We very much appreciated the opportunity to install this system for you, and sincerely hope it keeps you comfortable for years to come. Don't forget about the PSA (Planned Service Agreement) which includes annual maintenance for the next 3 years at a discounted price as well as year round discounts on additional services and preferred customer scheduling. Contact our office directly for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Jill T.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Prompt, courteous service. Very professional and extremely neat. Explained how to operate in detail and has a great service warranty. Follow-up on the job was greatly appreciated.
Description of Work: Evaluate and install ductless heat pump in residence.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Pacific Air Comfort
Needing a new system can be a headache. We have highly trained installers to make the process as easy as possible. I am so please to hear everything went smooth and you are satisfied! Don't forget about the PSA (Planned Service Agreement) which includes annual maintenance for the next 3 years at a discounted price as well as year round discounts on additional services and preferred customer scheduling. Contact our office directly for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Phyllis M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Gabrial was on time, answered all my questions. He helped me with a warranty question & went out of his way to call the company. Friendly & pleasant.
Description of Work: Checked my filter & ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Pacific Air Comfort
We are glad to hear you had a great experience. Our employees work very hard to satisfy our customers' needs and to exceed expectations. It'[Member Information Removed] wonderful to hear our efforts are being noticed. I will pass along the "kudos" to Gabriel. Please do not hesitate to contact us if there is anything else we can assist you with in the future. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Elijah G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went excellent! Our HVAC stopped working within 1 week of the due date of our first child. Pacific Air moved quickly to replace our system with professional service after having the lowest bid price.
Description of Work: New Carrier gas furnace, coil, & air conditioner install. Remove old system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,588

Response from Pacific Air Comfort
We are so please to hear everything went well! Please let us know if we can do anything else to help make your home Pacific Air Comfortable. Please remember our referral program! You can receive a $100 for recommending us for a new system to your family and friends. Contact our office for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

KIRK K.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Gabriel was on time pleasant and did his work efficiently. In and out just over an hour. Explained what he was doing and why. Showed me how to best care for our unit.
Description of Work: Routine Maintenance call. Cleaned filters & oiled ductless heat pump, both inside and out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Pacific Air Comfort
We pride ourselves in going above and beyond to assure customer satisfaction. Thank you for recognizing this. We will be sure to pass the "Kudos" along to Gabriel. Don't forget about the PSA (Planned Service Agreement) which includes annual maintenance for the next 3 years at a discounted price as well as year round discounts on additional services and preferred customer scheduling. Contact our office directly for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Charles F.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They sent out 2 different techs. The service required an ordered part. Both techs were professional and presented themselves well. Pleased with the service.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pacific Air Comfort
We are so pleased that you are satisfied with the work performed. Please let us know if we can do anything else to help make your home Pacific Air Comfortable. Please remember our referral program! You can receive a $100 for recommending us to your family and friends. Contact our office for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Karen H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Installer arrived on time & did a professional job!! Cleaned up well when he was done. Very happy with everything.
Description of Work: Installed a ductless heating & cooling system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,700

Response from Pacific Air Comfort
We very much appreciated the opportunity to install this system for you, and sincerely hope it keeps you comfortable for years to come. Please let us know if we can assist you in any other way! Please remember our referral program! You can receive a $100 for recommending us to your family and friends. Contact our office for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Bill J.
08/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Brad was on time and did an excellent job. He was very courteous and professional.
Description of Work: Replaced air filter, brushed out cabinet and checked operations Checked Freon, Amps, elect heat, and T stat. tightened Ecsc connections. Cleaned drain and water heater pump and condenser coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Pacific Air Comfort
Thank you for taking the time to post a review on your maintenance. We love that you remembered and mentioned the employee's name. Brad is a highly skilled technician and tries to go above and beyond what's expected of him. Whenever we see reviews like this we print them out and hand them around for all to see. Thank you for putting a smile on our faces. We thank you for choosing our company to help service your system and hope you will continue to do so for years to come. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Deborah B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! The installer was friendly and quick.
Description of Work: Installed air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,684

Response from Pacific Air Comfort
We are pleased to hear everything went great! We appreciate you taking time out of you day to let us know you were satisfied. If you need anything else, please do not hesitate to contact us. Don't forget about our referral program! You can receive a $100 for recommending us to your family and friends. Contact our office for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

BARBARA V.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Whole process went great from initial contact to completion. Getting a new system in middle of summer is not an easy task, but with the hard work, honesty and professionalism of the team it was done in a week and a half. Thank you Don K. In Sales and John & Arron who did installation! Professional, thorough and everything cleaned up when done.
Description of Work: Removed and installed new Carrier heat pump (outdoor & indoor furnace)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Pacific Air Comfort
We very much appreciated the opportunity to install this system for you, we want the installation area to be as clean or cleaner than it was when we arrived. We sincerely hope your new system keeps you comfortable for years to come. I will pass along your Kudos to Don K., Jon, and Aaron. Please let us know if we can assist you in any other way, we love making our customers happy! Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Cassandra M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
He was prompt, explained what he was going to do and gave me a few updates throughout. Well priced, friendly, competent and efficient.
Description of Work: HVAC maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Pacific Air Comfort
We are glad to hear you had a great experience. Our employees work very hard to satisfy our customers' needs and to exceed expectations. It's wonderful to hear our efforts are being noticed. Please let us know if there is anything else we can assist you with in the future. Don't forget about our referral program! You can receive a $100 for recommending us to your family and friends. Contact our office for more details. Jaci Customer Service Specialist Pacific Air Comfort, Inc.

Contact information

PO Box 790, Roseburg, OR 97470

http://pacificaircomfort.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Electrical,
Water Heaters,
Insulation

FAQ

Pacific Air Comfort is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Pacific Air Comfort accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Pacific Air Comfort offers free project estimates.
Yes, Pacific Air Comfort offers eco-friendly accreditations.
No, Pacific Air Comfort does not offer a senior discount.
Yes, Pacific Air Comfort offers emergency services.
Yes, Pacific Air Comfort offers warranties.
Pacific Air Comfort offers the following services: Heating and air conditioning installation, heat pumps, ductless systems, geo-thermal & duct cleaning. Service, maintenance and installation.
We do not perform electrical services, work on free standing heaters, or work on boiler systems. Please feel free to contact us and we will refer you to a local contractor who can assist you.

Contact information

PO Box 790, Roseburg, OR 97470

http://pacificaircomfort.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM