landscaping, irrigation systems, mulch, pavers, gravel, tree service
 + 3 more
I can't say enough great things about this team. They were professional, hard-working and completed the project in a timely manner. When they came onto the project it was 50% completed by a previous company that was ultimately fired. They had to fix many problems and work with what had already been done. Justin checked in with me daily to make sure that I was happy with the product. They turned a nightmare situation into a really pleasant experience with an end result that we are very happy with.
Description of Work: Sprinklers, sod, shrubs, trees, structural walls for terracing, bark, stone, landscape lighting
The quality of work that Mr. Heard's team did last year for my wife and I was poor. Yeah, he offered to fix some of the areas if my wife and I were willing to put forth some of our own effort to assist his team in moving some mulch since his workers were going to be in the area. Here is the bottom line, if you did a bad or poor job and a customer informed you of it, which we did, then you need to make the customer happy, instead of trying to talk your way out of it. One of the last things that these guys did was, that they brought over some stones for a pathway along side the house, in which they placed them on top of the mulch, but didn't bother to make sure that they were seated beneath the mulch so that they sat flush with the ground (so that they were not tripping hazards). Nope, I seen the guy with my own eyes, just drop them one by one and then leave. Not much quality and/or effort. They were also supposed to come back to fix some areas that were sunk in in the front yard, since it was not flat, but they never showed up. Not surprised! These guys normally work on new homes, so it would be my suggestion to know to those out there if you are buying a new home, you want to know whom bidding on your yard, since another $5000 was requested at the time of our signing for the yard. So a total of $10000 for our yard and mulch and we were not pleased to say the least!
Description of Work: Full yard, sprinkler system, and mulch, and a few stones that were just dropped in place!!!!!!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$10,000
Jennifer G.
03/2015
5.0
landscaping, irrigation systems, mulch, pavers, gravel, tree service
 + 3 more
Somebody had given me their name and said they knew the owner of the company and they are really good. They are very caring and honest. The front yard is 12 x 12 locations and the left side was mulch and river rock and it was maybe 15 feet wide and 70 feet long. The backyard is maybe 40 feet wide and about 50 feet. The drip line is to water the shrubs that sprinkler system can't reach. And also if I put in flower beds or bed garden or I put shrubs around the edges of the property I can hook up a drip line system.
Description of Work: They did an in ground sprinkler system front and backyard, laid sod, embarked mulch in river walk then provided a drip line, several shrubs and couple of trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,400
Mary W.
05/2014
5.0
landscaping
 + -1 more
unknown
Description of Work: I had a Leak in my sprinkler system and they came out the next day and replaced two of the system's controllers. Great, fast response! Have made a future appt to refigure parts of my system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Diana L.
10/2013
5.0
landscaping
 + -1 more
They did for work us about 2-3 years ago. They came out and took out a chuck of our old lawn and re-sauded a new portion of our lawn. They did a great job and it still looks good. They back their project very well, if something were to go bad, then we can just bring it back and they will put a new piece in free of charge. I would recommend them to anyone and I already have. I wished Angie's List would let me give them an A+.
Description of Work: See Below.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ryan P.
07/2012
1.0
landscaping
 + -1 more
Hire someone else.
Description of Work: Had a lawn installed and sprinkler system. Eventually found out it was done wrong when we began having problems (leaks/floods). Owner, unresponsive to complaints. Eventually had system/lawn removed and done by Douglas Landscaping. They did an excellent job and have had no problems since.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,000
Response from EMERALD LAWNS
Emerald Lawns was found to be completely not at fault by the State of Oregon Landscape Contractors Board investigation. The costumer was misled by other landscape contractors seeking to have them remodel his lawn. We are very disappointed in this costumers complete lack of ethics in dealing with this unfortunate circumstance. He is the only costumer we have ever had to involve the Landscape Contractors Board with or any legal action for that matter. Our prices, products, and service are the best in Douglas County and that is why we are used by several General Contractors new house after new house to provide them with the quality landscapes they demand for there industry. If you need any further information involving this matter or would like to contact one of our many past costumers for a quality check please do not hesitate to ask.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Stone and Gravel,
Mulch and Topsoil,
Lawn Irrigation,
Tree Service
FAQ
EMERALD LAWNS is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
EMERALD LAWNS accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa