Description of Work: Cleaned windows inside and out, screens and frames. During an earlier cleaning, did skylights.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
O'LANDA L.
08/2014
5.0
window cleaning
+ -1 more
Jason and his worker always do an outstanding job. My windows are always spotless and streak free. The are also very careful when using ladders in my home. They always remove their shoes and are very careful around furniture and decorator items. I'm very pleased with their work. Jason is occasionally late but does call to let me know. I would definitely recommend his services.
Description of Work: Jason has cleaned my windows & screens inside and out for the last 7 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$140
Kristin M.
06/2014
3.0
window cleaning
+ -1 more
Owner and employee arrived. Owner was very slow and didn't do much work. Employee did most of work and I think he was fairly new. Owner used my restroom, which was ok, but he didn't ask first and he totally did a dump job in there. It was not pleasant. I think I was way over charged for the job.
Description of Work: Cleaned inside and outside of home windows
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$450
Response from A-1 PROFESSIONAL WINDOW CLEANING
Really. I almost don't want to respond to this very tasteless review. Because it leaves me rather dumbfounded that one of my clients would make such remarks. First of all I'm the best window cleaner around. You can see that as you review all of the reviews here. I'm always on the job and usually the one doing the squeegying. This way I can make sure the quality is the highest. I've done this for 24 years, and I work my butt off. I have not found an employee or someone in their 20's that I couldn't work circles around. As far as using the restroom...really Ms. McCall. This is not the Jerry Springer show maam. Could you have the tact to keep your comments to something having to do with business. There are times that we need to use one of our clients restrooms. I always ask. And I don't expect them to get on a public forum like this if I stunk it up. How...remarkably tasteless of you. I take my business very seriously. And I have hundreds of happy customers that don't post on Angies list. But I bet if [member information removed] reads this we'll have something to laugh about. [member name removed]. I give you an F.
Michael H.
05/2014
5.0
gutter cleaning
+ -1 more
They did a good job and they did the job that they said they would do. They were on time.
Description of Work: I used the "Big Deal" that I purchased for the services of A1 Professional Window Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Diane M.
05/2014
2.0
gutter cleaning, window cleaning
+ 0 more
I've used them for years. The owner works for me since 2000 when we had a big home. They were conscientious at that time for the last ten years but for the last couple of times that I've used him; he changed his team and they were quite doable. I was glad that I was here because I didn't like what I saw. The owner is going through a divorce and I've been recommending him to my friends. However, my friends said that he's been drinking on the job. I will not have them again. I feel bad about it but this is my honest opinion. He's been very meticulous on how he does his work but I felt like he was letting his team do the work and he just sat on his truck which is not like him. I think he is going through some personal situation and it is affecting his work so three of us are not hiring him back.
Description of Work: A-1 Professional Window Cleaning cleaned the windows, gutters and sliding glass doors.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$110
Response from A-1 PROFESSIONAL WINDOW CLEANING
K. I need you to remove this from my account. I did not do work for [member name removed]. I'm not sure if I did in the past sometime. I am not going through a divorce. I do not drink alcohol. There is another A-1 Window Cleaning out of Clackamas county. It could be them. I don't know. They are not supposed to be doing business as A-1 outside of Clackamas county. But this is not me. I would ask you, Angies list, to contact this customer and notify them of this. Please remove it from my reviews. I would ask you not to just leave it here with my response. This is Jason Bail. With A-1 Window Cleaning out of Salem.
Ann B.
05/2014
5.0
pressure washing, roof cleaning, window cleaning
+ 1 more
Jason arrived early and inspected all of the areas needing attention. He and his assistant began only after a discussion and agreement on prices for the various jobs. I am only aware of one short break, though it was a nearly 80 degree day. Jason was careful and cautious in cleaning all the windows on the inside. He always replaces any items moved as well as the cleaned and dried screens. The end result of all their hard work was a sparkling clean house. I, of course, was not surprised because Jason has provided excellent service many times in the past.
Description of Work: Jason and his team completely cleaned and treated my roof for moss. They also washed all windows on the inside and out. They finished by power cleaning my driveway, sidewalk and patio. I almost didn't mention the careful cleaning and hand wiping of all my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Eric S.
03/2014
1.0
window cleaning
+ -1 more
I made several calls, no response. I emailed and when he finally called back, he said he must have deleted it. It took 5 business days from the purchase to the contact. When I spoke to him over the phone he said Angie's List advertised the deal wrong - that it wasn't for 1000 linear feet, but for 100 linear feet and that I needed to tell you about this for some reason. Then, he hung up on me. Horrible experience from start to finish. I expect more, period.
Description of Work: .
Rating Category
Rating out of 5
$85
Response from A-1 PROFESSIONAL WINDOW CLEANING
I don't really understand [members name] comments but I will respond. I must have accidentally deleted the email from Angies list which alerts me that a customer has purchased a deal. Which is why I didn't contact her. If a potential customer doesn't hear from me right away please keep trying. We don't want to miss anyone. [Members name] did call me five days after and I apologized for not getting a hold of her. I was out on the streets praying for people so I told her I would call her that evening as I did. She informed me that she purchased the 1000 linear feet. That was a misprint and I was explaining that to her. It was an error that was made and Angies list had graciously fixed the error. The agreement I had with Angies list was that if a customer was unhappy about the error that they could contact Angies list for a refund. All other customers that have purchased this understood the misprint. As I was explaining the error to [members name] she told me that she did not have time for a lengthy explanation. I assumed she was busy, and not happy, so I let her know she could contact Angies list. The impression she gave was that she had to get off the phone, so I'm not sure why she thinks I hung up on her. I would defer any potential customers to the comments of people who we have done work for, and you will see that we make sure our customers are happy.
Joanne C.
03/2014
5.0
window cleaning
+ -1 more
It was all done in a professional manner. I am very pleased. He does very fine work.
Description of Work: My windows and screens were cleaned and shined up, and the sills cleaned as well as the screens. A welcome service as the spring arrives.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Denise M.
03/2014
5.0
window cleaning
+ -1 more
They did an great job and were reasonably priced. We would definitely use them again. There were a few communication glitches, but the work was fairly priced, thorough and well done.
Description of Work: Cleaned home windows inside/outside and cleaned window screens
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Penelope W.
03/2014
4.0
gutter cleaning
+ -1 more
They were alright. I wouldn't give them A's but they were okay. He cleaned the gutters but from the look of it, there was very little that needed to be cleaned out. He was late arriving. I didn't like this man particularly and once he came, he decided that he needed to charge a bit extra for something. I can't even remember what I paid extra for. I probably wouldn't get in touch with him again.
Description of Work: I used the "Big Deal" that I purchased for the services of A-1 Professional Window Cleaning. They came and cleaned the gutters.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$130
Response from A-1 PROFESSIONAL WINDOW CLEANING
I'm a bit uncertain how to respond to her comments. I'm a very likable guy and my clients love me, so I would have to say...hurtful.Lol. The price was fair, and I feel good about that. When we do the email promotions I let my customers know that there could be an additional charge. It was $25 more than the $85 promo. So she got $135 gutter cleaning for $110. We cleaned and hosed her gutters and also tacked some gutters up for her. Her comments do not reflect the impression I got from her. I will try to be even more likable. Smile.
THOMAS M.
03/2014
5.0
gutter cleaning, window cleaning
+ 0 more
Jason did excellent work, the gutters were full when he arrived, and he was thorough and efficient. He was clear and negotiated a reasonable rate for the second story of the gutter system (the Angie's List coupon was very clear that it was for a single-story home, and we have a two-story house) - I plan to have him back out next year to take care of the gutters. He was quick and reasonable. My gutters now work properly and drain well.
Description of Work: Cleaned two-story gutter system, emptied gutter rubbish into yard debris bin.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Debbie L.
02/2014
5.0
window cleaning
+ -1 more
Great!
Description of Work: Roof cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ruby R.
01/2014
1.0
window cleaning
+ -1 more
Finally set up an appointment for Jan 4th. He never showed. Set up another appointment for Jan 8th and he did not show for that appointment either._x000D_|_x000D_|I would like my money back please.
Description of Work: Signed up December 2nd. He kept giving me the run around when trying to set an appointment.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from A-1 PROFESSIONAL WINDOW CLEANING
As you can see by this review it is quite contrary to all my others. bought this window cleaning in November and we were going to do it for her at the end of December once we got all our Christmas lights up for our customers. The date we set didn't actually work for us, and was quite ill herself so we set a date for right after the New Year. I was busy taking down Christmas lights and that wasn't going to work. I tried to call her but got no answer. When I did catch her she was not happy, though I noticed she was still sounding ill. I let her know that we did want to take care of this for her. She said no, and I could tell she was not happy. I let her know if she changed her mind we would be more than willing to see that she was satisfied. As you can tell by my other reviews my customers are always happy with our work. With the rush or Christmas, the 3 week freeze that hit us, and illness, we were not able to connect with Ruby. But as always, we are still willing to see that she gets good service. Happy customers is what we're all about.
Jennifer B.
01/2014
5.0
window cleaning
+ -1 more
I have very tall windows and they look great top to bottom. thanks
Description of Work: They did a wonderful job cleaning my windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$99
paul B.
12/2013
5.0
gutter cleaning
+ -1 more
good service and very helpful and friendly manner. We had a little trouble with the weather as the gutters were frozen every time we were supposed to have the service done. When the weather began to cooperate the job was done swiftly and professionally! Thank you!
Description of Work: cleaned gutters and straightened area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Linda R.
12/2013
5.0
gutter cleaning
+ -1 more
Cleaned the gutters on our home and on the adjacent large workshop. They also gave us a quote for window cleaning which we will have done late spring 2014.
Description of Work: I used A-1 Professional Window Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Vicki K.
08/2013
5.0
window cleaning
+ -1 more
Did a great job and very professional.
Description of Work: washed all the windows inside and out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Gerri B.
07/2013
5.0
gutter cleaning, window cleaning
+ 0 more
They had never cleaned an awning and took a while to figure out what to use, but it turned out great. Initial call was to get egg off windows and they did so much more.
Description of Work: Clean windows, including egg on some of them, skylight, gutters, awning and clean deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
kathleen M.
07/2013
5.0
window cleaning
+ -1 more
They were excellent. I would put the quality of their work over the top. My screens had never looked so clean before. He was persistent, because we kept playing phone tag and he was persistent. His follow through was good.
Description of Work: A-1 Professional Window Cleaning cleaned all our windows, inside and all the screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary F.
05/2013
5.0
window cleaning
+ -1 more
We asked that the windows be cleaned just before our Easter party. They were cleaned Thursday and Friday as promised. The work was very high quality, the windows look great. Jason was great to work with. We will call him again.
Description of Work: Inside and outside Windows were cleaned.
Description of Work: Jason has provided services for the last 15 or so years. He arrives with all necessary materials and works hard until all tasks are completed. Recently, he cleaned and treated my roof for moss. He thoroughly cleaned all my gutters, even scrubbing the outside of each of them. Next he attacked all of my outside windows by soaping, rinsing, and drying each. He worked very hard but still needed to return the next day to complete the work. My neighbors all wanted to know who he was because they watched him use extreme energy in completing the work. I now ask him to return every six months to take care of these tasks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Holly H.
06/2012
5.0
gutter cleaning, window cleaning
+ 0 more
We've really no issues with him. Sometimes, he is not always the most punctual, but he always calls.
Description of Work: We have been using A-1 Professional Window Cleaning for five years now. He comes twice a year. Once, he does gutter cleaning, and the other time, he does window cleaning. We last had him here in May.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jean T.
11/2011
5.0
window cleaning
+ -1 more
There were of them and they were very professional. They arrived on time, did the windows inside and out in a very efficient time. I arranged they will come back in 6 months to do my windows again. I would recommend them highly. Very nice owner and also the person who worked for him.
Description of Work: They cleaned my windows and screens inside and out. I feel they did an excellent job and the price was extremely reasonable. I would recommend them highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Kimberly A.
11/2010
5.0
window cleaning
+ -1 more
They arrived on time and set out to work on the windows. It took longer than I expected but the job was done and they look great.
Description of Work: Cleaned windows inside and out on a two story house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
SUSAN H.
04/2010
5.0
gutter cleaning, window cleaning
+ 0 more
Weather was the usual cold, rainy spring-in-Oregon variety. Would have preferred window cleaning on a sunny day, but Jason assured us that they work in all conditions. They were able to clean difficult-to-reach gutters. They even disassembled the downspouts to remove months (years?) of major clogging. No one else has ever figured that out. Windows inside and out sparkled. They worked quickly and efficiently. Very receptive to special instructions. Tireless. Plus, they're all really great guys!
Description of Work: Jason is very professional as well as flexible. We had to reschedule and he worked with us to find new dates. Our house needed major gutter cleaning (pine needles inside and mold on outside) and window cleaning. About half of the gutters and windows are accessible only with tall ladders. A-1 did a great job.
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*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Roof Cleaning,
Pressure Washing,
Holiday Decorating
FAQ
A-1 PROFESSIONAL WINDOW CLEANING is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
A-1 PROFESSIONAL WINDOW CLEANING accepts the following forms of payment: Check
Yes, A-1 PROFESSIONAL WINDOW CLEANING offers free project estimates.
No, A-1 PROFESSIONAL WINDOW CLEANING does not offer eco-friendly accreditations.
No, A-1 PROFESSIONAL WINDOW CLEANING does not offer a senior discount.
No, A-1 PROFESSIONAL WINDOW CLEANING does not offer emergency services.
No, A-1 PROFESSIONAL WINDOW CLEANING does not offer warranties.
A-1 PROFESSIONAL WINDOW CLEANING offers the following services: RESIDENTIAL & COMMERCIAL WINDOW CLEANING, GUTTER & ROOF CLEANING, PRESSURE WASHING, HOLIDAY DECORATING.