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QUALITY HEATING

Heating and Air Conditioning, Air Duct Cleaning, Fireplaces

About us

Quality Heating has been in business since 1982 serviing all of central oregon. Quality Heating provides complete Heating and air conditioning services including residential and comercial Service, installation and design and engineering of systems.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Quality Heatings services include Residential and Commercial, Service maintenance and repair, installation of heatpumps, air conditioners, gas furnaces, fireplaces and stoves, air filtration,ventilation, minispit systems and geothermal heating and cooling. duct sealing and testing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
7%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-15 of 15 reviews

Rebecca A.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very efficient, friendly and timely!
Description of Work: Service and recommendation on HVAC. New air conditioner and furnace. They provided both and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very good. The team evaluated the problem and gave me options. No pressure or scare tactics. Since my system had several problems in the past and the idea of no heat in the middle of winter didn't appeal to me, I opted to replace a 12+ year old furnace and the old ducting. The installation crew were great, knowledgeable, hard working, prompt, clean, and friendly.
Description of Work: Needed a new furnace and ducting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Nancy C.
07/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Put in new capacitor for air compressor. Seems to work well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elaine M.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
Okay. But server did not explain the thermostat so I could understand We therefor had ponderosa company this year
Description of Work: Changed filter

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$120

Doug M.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
My son and daughter in law woke up to a cold house during the massive snow storm we had in early February. Quality heating came right out and found a burned out circuit board and replaced it. My grand kits had heat in time for the two feet of snow that fell that night.
Description of Work: Emergency call to get failed furnace running again

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$466

Judith F.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
They phoned us the morning of the appointment to give us a better timeframe for arrival. They checked our heating system, replaced the filter on the HVAC and cleaned up afterward. Great service, very professional.
Description of Work: Checked our hearing/cooling system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Boyd S.
01/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Overall avery good job |Would recomend them highly. |our dryer pipe was realy bad.
Description of Work: cleaned heat ducts checked for bad spots.Witch were non. |checked the dryer vent and pipe so bad had to replace it.Took picture of |everthing and showed them to us befor starting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Elaine M.
10/2012
3.0
heating & air conditioning/hvac
  + -1 more
we have decided to call on another service provider in the future
Description of Work: We actually did not use this company but another one that received better reviews However it was Quality Heating that installed our furnace and humidifier system on that furnace so we did call n them several times since. I never felt confortable that he had seviced the furnace and he never could make me understand the thermostat and my question as to why the air conditioner would come on when I least wanted it. sincerely Elaine Murphy

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$125

troy S.
06/2012
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I liked the whole package. They were punctual. Their quote was spot-on, and it didn't cost me a penny more than was quoted. The work was professional and reliable. They kept my home clean in the midst of all the work. They were done on time. They will be coming out to do my furnace tune-ups and so forth.
Description of Work: Quality Heating put in a new furnace, heat pump, and complete ducting system in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

karl K.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
I got three or four bids and quality heating was the lowest. They also were able to finish the work sooner than everyone else. I enjoyed working with them and would use them again.
Description of Work: Quality Heating replaced my furnace when it stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Camille M.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
I would recommend them family members and friends. I would rate them highly, and would continue to use them in the future if I needed to.
Description of Work: I last had Quality Heating come out to do a service check of my whole system to make sure everything was running properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from QUALITY HEATING
Thank you Member, it has been more than a pleasure taking care of all your needs in the past and we look foward to helping you with anything else we can do for you in the future... David Hocker

Tom M.
01/2012
1.0
heating & air conditioning/hvac
  + -1 more
I bought a new Heat Pump, TRANE, BRAND, from Not So Quality company in Redmond, OR. After three compressors and two heat pumps burned up, the company finally decided to have a TRANE engineer come to look at it. It was determined the install was done incorrectly. The install had to be redone. Now, in 2011, the heat pump was burned up again. This time Quality Heating refused to honor the EXTENDED WARRANTY. After many phone calls to the EXTEND WARRANTY company, the representative finally re-assigned the warranty to a company in Bend, OR., who was on the list of approved company to work on the TRANE product. There name is, CASCADE SPECIALTIES. There phone number is:1-541-382-8403. THEY ARE A+ IN ALL AREAS OF SERVICE AND PRICE. Overall, I lost approximately $1,000.dollars in having to pay extra electric bill during the several times my heat pump was out of order. QUALITY HEATING, WHICH I NICKED NAMED,"NOT SO QUALITY HEATING", REFUSED REIMBURSEMENT FOR THE LOSS TO ME.
Description of Work: I bought a new Heat Pump, TRANE, BRAND, from Not So Quality company in Redmond, OR. After three compressors & two heat pumps burned up, the company finally decided to have a TRANE engineer come to look at it. It was determined the install was done incorrectly. The install had to be redone. Now, in 2011, the heat pump was burned up again. This time Quality Heating refused to honor the EXTENDED WARRANTY. After many phone calls to the EXTEND WARRANTY company, the representative finally re-assigned the warranty to a company in Bend, OR., who was on the list of approved company to work on the TRANE product. There name is, CASCADE SPECIALTIES. There phone number is:1-541-382-8403. THEY ARE A+ IN ALL AREAS OF SERVICE AND PRICE. Overall, I lost approximately $1,000.dollars in having to pay extra electric bill during the several times my heat pump was out of order. QUALITY HEATING, WHICH I NICKED NAMED,"NOT SO QUALITY HEATING", REFUSED REIMBURSEMENT FOR THE LOSS TO ME.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,000

Terri H.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
on time clean finished as quoted.
Description of Work: install heat pump + three ductless mini splits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

troy S.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Awesome !!!
Description of Work: Quality heating did a fatastic job, going the extra mile for me. The guys who did the work were on time pro's who taught me a lot about what they do and did a first class job. It was a little more than i wanted to spend but the peace of mind will be far worth the money as these guys stand behind everything they do. If anyone need furnace or heat pump service or instalation call Quality heating, they will not let you down. I highly recomend them on time at the price they quoted, thanks to Brian,Sam and Cody my job was smooth as silk. Give these guys your job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Valerie B.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were fantastic. They were on time and finished when they said they would. They were neat and curtious. They called to check up on the project and service afterwards. They were top notch. No hidden costs or pressure to purchase extra. They even filled out all of my tax credit paperwork so I just had to send it in.
Description of Work: Installed heating and cooling system in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    1130 SW LAKE RD, Redmond, OR 97756

    qualityheat.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Fireplaces

    FAQ

    QUALITY HEATING is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    QUALITY HEATING accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
    Yes, QUALITY HEATING offers free project estimates.
    Yes, QUALITY HEATING offers eco-friendly accreditations.
    No, QUALITY HEATING does not offer a senior discount.
    Yes, QUALITY HEATING offers emergency services.
    Yes, QUALITY HEATING offers warranties.
    QUALITY HEATING offers the following services: Quality Heatings services include Residential and Commercial, Service maintenance and repair, installation of heatpumps, air conditioners, gas furnaces, fireplaces and stoves, air filtration,ventilation, minispit systems and geothermal heating and cooling. duct sealing and testing

    Contact information

    1130 SW LAKE RD, Redmond, OR 97756

    qualityheat.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed