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Pioneer Restoration

Mold Testing & Remediation, Water & Smoke Damage, Carpet Cleaning

About us

When disasters happen, the Pioneer Restoration Team are knowledgeable, empathetic and have a take-charge attitude to instill quality and confidence with all projects. We are here for you every step of the way, and on every job all clients have one dedicated point-of-contact who is knowledgeable and responsive to all of your needs. Pioneer offers each client a customized and integrated approach to their restoration needs, doing the right service at the best value. Keeping you, our client, top priority as we work to restore your property. By focusing on returning your home or business back to normal with fast, efficient work, we save you/ or your business time and money. All pricing is through Xactimate, a non-bias third party that uses industry standard pricing. We work directly with your insurance agent/ company to make the claims process as simple possible, at no extra charge to you.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Our restoration experts handle, fire damage, water mitigation, water damage, storm and wind damage, mold, and carpet cleaning.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Lee C.
08/2016
3.0
This company is just ok. My fridge started leaking so I went with this company and the Salvador told me not to worry they would handle it. I told him that some of the things I was worried about like not communicating to me what was going on.He assured me he would take care of it. First thing I realized after this whole deal was the contractors that come to your house are sales man and will say anything to get business. Some bad things they did was take two more months then they needed to get the job done. Lost my kitchen hardware, they me back for some of it but I had to buy the rest. Didn't communicate at all, not only with me, but with each other. Always told me they would show up and didn't that happened four days in a row once. Kept on telling me that he worked on million dollar houses as if he had better things to do. Only thing that got them to work on my house again was when I told them I wanted to talk to the owner. And I waited to write this review, because I wanted to wait until I got a part for my kitchen that Jake promised he would give me, but I never got. Some good things about this company they actually finished, which was touch and go. I really liked the there sub contractors. And Salvador was respectful when I talked to him. All in all I don't think I would go back to this company, but there are worst restoration companies out there in Bend.
Description of Work: water damage because of a fridge

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


    Contact information

    675 NE Hemlock 116, Redmond, OR 97756

    http://Pioneer-restoration.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mold Testing & Remediation,
    Water & Smoke Damage,
    Carpet Cleaning

    FAQ

    Pioneer Restoration is currently rated 3 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Pioneer Restoration accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Pioneer Restoration offers free project estimates.
    Yes, Pioneer Restoration offers eco-friendly accreditations.
    No, Pioneer Restoration does not offer a senior discount.
    Yes, Pioneer Restoration offers emergency services.
    Yes, Pioneer Restoration offers warranties.
    Pioneer Restoration offers the following services: Our restoration experts handle, fire damage, water mitigation, water damage, storm and wind damage, mold, and carpet cleaning.
    Ask for details.

    Contact information

    675 NE Hemlock 116, Redmond, OR 97756

    http://Pioneer-restoration.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM