MARSHALLS AUTOMOTIVE

4.7(
6
)

Auto Service, Auto Glass, Natural Gas Lines,

... +3 more

About us

Your dealership alternative for comprehensive service, maintenance, and repair of Domestic and Import vehicles servicing customers throughout Central Oregon. Marshalls Automotive specializes in the maintenance, and repair of almost all Domestic and Import vehicles. We pride ourselves in providing the very best workmanship, convenience and value to our customers. At our shop, we provide bumper to bumper service of old and new vehicles, and we are equipped with the knowledge and tools to do so. It is our goal to become your dealership alternative. Because Marshalls Automotive specializes in the repair of Domestic and Import vehicles, we are able to stay ahead of the constant changes facing the independent repair technician. We invest a considerable amount of our time and resources in training and tools specifically geared towards repairing your vehicle.

Business highlights

38 years of trusted experience

Services we offer

Oil and Oil filter Service Experts recommend changing the oil and oil filter in your vehicle avery 4 months, or 4,000 miles, which ever is first. It’s an essential way to maximize engine protection. Oil changes at 7,500 miles are usually too long an interval for most common driving conditions. Cooling System Service Services Offered Air Conditioning Cooling System Scheduled Maintenance Engine Performance Issues Engine Repair 30k / 60k / 90k Service Tune-Up Windshield Replacement

Services we don't offer

Roadside Assistance

Amenities

Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.76 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.6
responsiveness
4.4
punctuality
4.6
Write a review
Showing 1-6 of 6 reviews
Leslie B.
12/2015
5.0
unknown
Description of Work: The work performed was done well, and we now have full confidence in this automotive shop. Good customer service and communication. Have already referred new customers.
Rating CategoryRating out of 5
Yes, I recommend this pro
Eileen L.
06/2014
4.0
auto repair
  + -1 more
unknown
Description of Work: Replaced o2 sensor
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Robyn E.
02/2014
5.0
auto repair
  + -1 more
vehicle runs much better. better mileage too.
Description of Work: tune up on vehicle
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Mary B.
01/2014
5.0
The guys down here are awesome. Great customer service over the phone and in person. We thought we were going to have to replace some major parts but come to find out it was just a loose connection that was taken care of quickly. Thanks so much!
Description of Work: Thought we had a leak in our gas tank and was expecting to have pretty big bill. They took a look at it and found a loose connection.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37
Timothy N.
02/2013
4.0
I paid the bill and made the repairs myself.
Description of Work: The check engine light stayed on. They said bring it down. I called them back about three hours later and they said they didn't have the up to date equipment to analyze the problem. It was mentioned to bring the vehicle to the dealer for repairs. After waiting most of the day, all they did was change the oil and filter, which I didn't authorize. I just service the car a week before.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$25
Response from MARSHALLS AUTOMOTIVE
Interesting review. Just curious what prompted it after three years. Your dates are off. In November of 2009, you were scheduled for an Oil Change Service, which was authorized. I still have it in my schedule for 11/11/09. When you arrived, you mentioned the check engine light. we scanned your computer, told you what the potential problem was, and did tell you, at that time, we did not have the software to properly test the affected component. We did update our software shortly after that. In march 2010, you brought the vehicle back, and we diagnosed, and replaced a faulty starter. Thank you for your business.
Melissa S.
07/2012
5.0
auto repair
  + -1 more
They have always been very good. They have always done a good job and the pricing is very fair.
Description of Work: We take our vehicle to Marshall's Automotive for auto service. I used them to fix the air conditioner.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from MARSHALLS AUTOMOTIVE
Thank You, Your review and business are appreciated. Don't forget, there is a 24,000 mile - 24 month warranty included with all repairs.

    Contact information

    2110 S HIGHWAY 97, Redmond, OR 97756

    www.marshallsautomotive.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Auto Service,
    Auto Glass,
    Natural Gas Lines,
    Auto Accessories,
    Auto Radio Service,
    Auto Mufflers

    FAQ

    MARSHALLS AUTOMOTIVE is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    MARSHALLS AUTOMOTIVE accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, MARSHALLS AUTOMOTIVE does not offer free project estimates.
    Yes, MARSHALLS AUTOMOTIVE offers eco-friendly accreditations.
    No, MARSHALLS AUTOMOTIVE does not offer a senior discount.
    No, MARSHALLS AUTOMOTIVE does not offer emergency services.
    Yes, MARSHALLS AUTOMOTIVE offers warranties.
    MARSHALLS AUTOMOTIVE offers the following services: Oil and Oil filter Service Experts recommend changing the oil and oil filter in your vehicle avery 4 months, or 4,000 miles, which ever is first. It’s an essential way to maximize engine protection. Oil changes at 7,500 miles are usually too long an interval for most common driving conditions. Cooling System Service Services Offered Air Conditioning Cooling System Scheduled Maintenance Engine Performance Issues Engine Repair 30k / 60k / 90k Service Tune-Up Windshield Replacement
    Roadside Assistance

    Contact information

    2110 S HIGHWAY 97, Redmond, OR 97756

    www.marshallsautomotive.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed