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Just Like New Cleaning

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

New to Central Oregon, coming in from Northern Colorado, after 18 years of running the top rated, highly awarded and highly charitable cleaning service. I do specialize in Residential, New Construction and Rental House Cleaning Services. Starting as I did in the beginning, a one manned crew, providing superior cleaning skills with excellent listening skills (catered to each customer), attention to detail, reliable, consistent, honest and friendly. My actions speak volumes and my experience shows. I would love to come out and give you a free quote and offer my first hour free, with a 4 hour minimum. Contact me today to schedule your consultation. Insured and clear background check.

Business highlights

23 years of trusted experience

Services we offer

Residential, new construction and rental property cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.5155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
12%
3
8%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.4
Showing 1-25 of 155 reviews

David B.
12/2015
3.0
house cleaning
  + -1 more
Called and made appointment. Day of the appointment I had to call and remind them or they would have forgotten . Their work was good but overall experience was at best satisfactory.
Description of Work: Cleaned 3 bathrooms and 1/2 bath plus kitchen surfaces and floor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$60

Mary H.
11/2015
3.0
house cleaning, window cleaning
  + 0 more
Although it was a special promoted through Angie's List, provider doesn't customarily do window washing.
Description of Work: Window washing.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$110

barbara S.
11/2015
5.0
house cleaning, window cleaning
  + 0 more
They did a great job and were professional and responsive.
Description of Work: Washed windows inside and out and screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Deben T.
11/2015
5.0
house cleaning, window cleaning
  + 0 more
Better than expected. Great service and lovely personality.
Description of Work: Washed all exterior windows and screens. Did an excellent and thorough job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

scott S.
10/2015
1.0
house cleaning
  + -1 more
It didn't. I want my $115 back, but how? What a hassle!
Description of Work: Did not show up at agreed time. Does not answer phone. Deadbeat?

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$115

Jackie F.
09/2015
5.0
house cleaning
  + -1 more
No problems, he washed the windows that we asked him to do.
Description of Work: Washed our many windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Susan G.
08/2015
3.0
house cleaning
  + -1 more
Not badly, but too expensive.
Description of Work: They were late, they(3 ladies) spent about 2 1/2 to 3 hours cleaning and then the gal said that that would be $360 and would give me discount and would be $300. I had previously had a company clean the same area by one person in same time and charged me $95. I asked how much it is per hour since $360 sounded high and she said $30 a person, so $90 an hour and that they were there 3 hours so would be $360 and that she was giving me a discount at $300. I did not argue with her. After she left I figured it out and it was actually $270, where she got $360 I do not know. I told the owner of the business that they had actually over charged me by $30 and she agreed.... but I have never received a refund of that amount. Clearly the people need to learn math.... and for the cleaning that was done, was too much money. I told her I couldn't afford them.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Cynthia P.
06/2015
4.0
house cleaning
  + -1 more
The crew was able to arrive earlier than originally planned which really worked better for my schedule.
Description of Work: Cleaned the house according to my list.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$210

Mary Ann H.
06/2015
5.0
house cleaning, window cleaning
  + 0 more
He and his teenage daughter came. Both were very nice. He worked outside, she inside. Results were very good. Windows are shiny now. It had been years since they were cleaned.
Description of Work: Washed windows, cleaned screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Brenda P.
04/2015
5.0
house cleaning
  + -1 more
Cleaning crew was prompt and efficient and overall did a great job.
Description of Work: Basic cleaning of all main area of house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Paula H.
02/2015
3.0
house cleaning
  + -1 more
It just wasn't what I expected. They rushed through. They offered to stay longer since they didn't finish the house if I paid more, but I didn't.
Description of Work: When I purchased the Big Deal, I thought it was for 4 hours of cleaning when actually it was 4 people for 1 hour.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$99

Joan S.
02/2015
5.0
house cleaning
  + -1 more
They did a good job. They stayed on task. They were very polite. Two cleaners came out and bought their own cleaning supplies. The price was fair.
Description of Work: I purchased a deal for 4 hours of housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Angela D.
02/2015
5.0
house cleaning, window cleaning
  + 0 more
I have been a customer of Just Like New Cleaning for nearly 7 years now, on a bi weekly basis. I have never been disappointed! IIlook forward to their arrival every other Monday, it is always my favorite day! I am impressed by their eye for detail, efficiency, hard work and consistency. I consider myself to be extremely picky and have had many cleaners and different companies through out the years and have never been with someone for more than a year. I will never let them go. Robert and Lisa are friendly, funny, professional and always reliable. I have many friends and neighbors that I've recommended them to and they have all been satisfied and happy to have gotten the referral. Iam also very impressed with their crew members, with employees who have stayed with them for a couple of years, most come and go after awhile but the are loyal which indicates they are great people to work for. I am happy to give them my rave review and I know that you will be happy with them.
Description of Work: House cleaning and Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Gina W.
02/2015
2.0
house cleaning
  + -1 more
I was very disappointed!!! Very Unprofessional!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$100

barbara S.
01/2015
5.0
house cleaning
  + -1 more
Responsive and did a good job.
Description of Work: Washed screens and windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Erin E.
12/2014
1.0
house cleaning
  + -1 more
I used them for window cleaning and I thought he did a great job and the price was reasonable. I subsequently called them for a cleaning project and ask if she could perform the service/task. She said she would. I also told her I would be willing to pay extra for the short notice. On the day she was supposed to come and clean, she failed to show up. I would have completely understood if she would have told me that because of the short notice she was unable to do it. I thought the lack of professionalism was completely suprising. Just call, and tell us you can't make it. No big deal. I then emailed her through Angei's List to give her an opportunity to explain her no show, and she failed to respond. Hence the F. If I conducted my business in this manner, I'd be out of business within months, as well I should be. Lesson learned.
Description of Work: I called Just Like New Cleaning to perform a special cleaning job. She did not show.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0

$80

Mark S.
12/2014
5.0
house cleaning
  + -1 more
Fantastic cleaning job! My house is the cleanest its been since we moved in. Highly recommended.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Paula C.
09/2014
2.0
floor cleaning, house cleaning
  + 0 more
Perhaps that isn't enough for a move out cleaning, However, there was no furnishings to work around, the carpet was separate and only refrig, oven, and 1 and 1/2 bath in my 2bd apartment were cleaned. The floors and walls were not acceptable. On my inspection, I had to clean the kitchen floor on hands and knees - since I'd moved out. , Under the stove hood, (which I specifically ask for), the tile and walls behind stove and sink hadn't been touched. The 1/2 bath floor was filthy as was the kitchen floor, walls were marked and dirty, dust window sils. I mean I had to clean w/paper towels and a bit of amonia I had left behind to scrub the floors and walls. tile and stove. I don't know, I thought they'd at least look around and get the spots off the walls. The cabinets were still greasy in the kitchen. I don't know how long it took and wasn't available to check at the end of the cleaning so I paid by card over the phone. They were really nice and came out same day which was greatly appreciated. I was trying to get my deposit back and am sure this cleaning will not accomplish that. Robert was very nice and I was very hopeful for a better result
Description of Work: I asked for a move out cleaning. However, I had only $200 to spend. I asked for a move out cleaning. House was empty.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
2.0

$200

Mariah S.
09/2014
5.0
glass repair, house cleaning
  + 0 more
Very impressed with this team. They did four hours of work in just one hour. We have a new puppy and have struggled to control his dander--constantly sweeping and dusting but never quite getting all the stray fur balls lurking in corners and under couches. The crew, however, got our Pergo floors absolutely spotless! My stainless appliances were sparkling, microwave was scrubbed to a glow, the sliding glass door was crystal clear (puppy paw and nose prints gone), and even our vertical blinds were dusted and polished. The master bath also got some serious TLC...the tub is calling my name. It was so refreshing to walk into a clean house despite our messy little puppy and teenage boys. As a mom who works full-time outside the home, it just makes sense to let professionals do a much more thorough job in a quarter of the time. I'm very grateful for their expertise in home maintenance. We will definitely use this service again.
Description of Work: Just Like New cleaned our main living areas, the kitchen, one bedroom and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

julie J.
08/2014
5.0
house cleaning
  + -1 more
It was great. They were fast and thorough.
Description of Work: The owner arrived with three additional people and did the move out clean for a 1bedroom apartment in less than an hour, cleaning appliances and all!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Karen S.
08/2014
2.0
house cleaning
  + -1 more
It didn't go very well. They missed dusting several drawers, cabinets, and didn't dust pictures in our bathroom. They didn't wipe the glass door properly, as it still has dog slobber on it. Several counters and other areas of the home either weren't cleaned or not cleaned or dusted fully. She doesn't keep the promises she relays to her customers and when I called her on it she felt that I was being rude and insulted her.
Description of Work: They cleaned the house.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$30

JoAnne B.
07/2014
3.0
house cleaning
  + -1 more
They did a good job on the first couple of visits. I did start realizing that they were not being very thorough. They were nice to work with but they sent two people one day and it only took them 1 hour and 20 minutes when it should have taken them 2 hours. They were leaving out items that I needed them to do and they were late a lot. They would leave things and they would forget some of the products needed. I emailed the owner and I never heard from him on this. They continued the Big Deal charge which was great but the work was not being completed.
Description of Work: This was a Big Deal for 4 hours of housecleaning for $100.00. They did service after the Big Deal, up until this year off and on.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$100

Jerry B.
06/2014
5.0
house cleaning
  + -1 more
They were fantastic. Our kitchen has never been that clean, and they cleaned everything so well. The house sparkled. There were four of them and they were here for a little over two hours. We would definitely recommend them to anyone.
Description of Work: We had our plumbing replaced so there was a lot of drywall dust downstairs. They cleaned that plus upstairs ...kitchen, family room, sun room, two bathrooms and a bedroom, and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

John F.
06/2014
5.0
house cleaning
  + -1 more
on first attempt, arrived late in the day, after a previous cleaning extension...I requested that they reschedule for the next day, and the owner called immediately, apologized for the late call, and scheduled for a cleaning at our convenience on the next day....Arrived on time with the owner as part of the crew, and the jobs were completed as to our satisfaction. Would use them again.
Description of Work: 2 hour house cleaning service: dust, vacuum, clean counters, cabinets, base boards, and complete bathroom cleaning, tub, shower, toilets, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Lorrie R.
06/2014
5.0
house cleaning
  + -1 more
Rental was cleaned so well! I will be using them again when our next renters move in. M
Description of Work: They did a rental move out for us. We have a three bedroom one and half bath duplex with an unfinished basement. They spent around 1.5 hours there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

915 SW Rimrock Way Ste 201-104, Redmond, OR 97756


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Glass and Mirrors,
Screen repair,
Windows,
Blind Cleaning,
Interior Painting

FAQ

Just Like New Cleaning is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Just Like New Cleaning accepts the following forms of payment: Check
Yes, Just Like New Cleaning offers free project estimates.
Yes, Just Like New Cleaning offers eco-friendly accreditations.
No, Just Like New Cleaning does not offer a senior discount.
No, Just Like New Cleaning does not offer emergency services.
No, Just Like New Cleaning does not offer warranties.
Just Like New Cleaning offers the following services: Residential, new construction and rental property cleaning

Contact information

915 SW Rimrock Way Ste 201-104, Redmond, OR 97756


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM