DaBella - Bend

Roofing, Windows, Bathtub Restoration,

About us

Quality Begins at Home. We are the premiere home improvement company, with service and products that will keep you happy for years to come. Our customers receive unmatched warranties and exclusive products. We offer exclusive roofing, siding and window systems that are manufactured in America and installed by factory-trained installers, delivering the best possible result every time. DaBella Baths is our exclusive bath division, specializing in tub and shower conversions, bathtub replacement, walk-in showers and walk-in tubs. If you want to work with a contractor who is passionate about service, committed to quality and determined to delight you, then DaBella is for you! We’re ready to turn your dreams into a beautiful reality.

Business highlights

13 years of trusted experience

Services we offer

Roofing, Windows, Siding, Bath and Shower Replacement, Tub to Shower Conversion, Walk-in Tubs, Sliding Glass Doors, Gutters, Garage Doors.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.592 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
2%
2
1%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.5
responsiveness
4.4
punctuality
4.5

Filter reviews by category

Showing 51-75 of 92 reviews

Erica S.
06/2019
5.0
roofing
  + -1 more
Not done yet, but really impressed with Cole Rise! Very professional, personable, and prompt. Great representative for a company!!!
Description of Work: New roof and repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Feel free to update us when the project is completed. Thank you!

Carl N.
06/2019
5.0
replacement windows
  + -1 more
I worked with Jeff Cowell on a full window replacement for our house. He came out and showed me all there products and options at my house. When I was ready to purchase he had all his stuff ready and was a painless purchase. The window installers was great to work with and did an excellent job. Will recommend anyone to work with him. Did an excellent job from start to finish.
Description of Work: Window Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from DaBella - Bend
Thank you so much for this awesome feedback! Enjoy your new windows!

Steven and Laura N.
05/2019
5.0
replacement windows
  + -1 more
waiting to get installed cole and shalene were very kind, considerate, prompt and worked very well together, We were very impressed with their product.
Description of Work: window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
We can't wait to get this started for you folks because the energy efficiency that you'll have will be out of this world. Thank you!

Laura E.
09/2018
4.0
roofing
  + -1 more
Work has not actually started yet. Danny Henn has been great to work with so far. Interactions have been very professional. He was quick to respond to my questions and had his supervisor call when requested to provide additional information.
Description of Work: Roofing and gutters

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Thank you for sharing your feedback! We are glad to know your experience has been positive so far, and we are looking forward to getting your beautiful new roof and gutters installed - we are confident you will love them! Thank you for the opportunity, best wishes!

Vincent S.
08/2018
5.0
bathtub refinishing
  + -1 more
David Fray was knowledgeable, professional and friendly. This was just the appointment for the guesstimate. From what I have seen about the quality of the products they offer and how the install will go seems to be a high quality product.
Description of Work: Having bathtub shower replaced with walk-in shower

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,100

Response from DaBella - Bend
Thank you so much for your feedback! We only use high quality American made products, backed by industry leading warranties and factory trained installers so that homeowners can have peace of mind choosing DaBella for their home improvement needs. Thank you for the opportunity! Best regards.

Sharon B.
08/2018
5.0
roofing, siding
  + 0 more
They were so honest and great! We have siding on our home that is currently in litigation. Chris from DaBella came out to assess our siding..as we are selling our home and we needed to know if the current siding was defective. He assessed the current siding..and said it was holding up fine because of proper maintenance...and we did not not need new siding. We are realtors here in Central Oregon..and rest assured, we will be sharing with everyone...the wonderful experience we have had with them. Highly recommend DaBella!
Description of Work: They came over to our home to assess the siding that we currently had on our home.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Thank you for sharing your experience with DaBella! We are so glad our specialists could be so helpful to you, our purpose is to care for families and to care for homes, so we are happy to know that reflected on your experience. Thank you and best wishes!

sherry R.
08/2018
5.0
bathtub refinishing, roofing, replacement windows
  + 1 more
What can I say about DaBella? I wouldn’t even consider using another company to do any house project. One of the things that makes them stand out from others is their reliability, in keeping their work dates and time estimates, and they return calls. They have done my roof and window replacement. Their dual slider windows Dropped my electric bill by almost half! They have such great products, amazing warranties, attractive color and style choices. They put caring for family and children in the center of each project. I highly recommend DaBella to anyone who wants a quality product, warranty and trustworthy workmanship. I hope they expand to landscaping and remodels.
Description of Work: Roof replacement, Window replacement, and Bathtub replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Thank you very much for your review! At DaBella our purpose is to care for families and to care for homes, so we are delighted to know that reflected on your experience with us! We greatly appreciate your loyalty to our business, and as we strive to excel in our industry we are honored to have clients like you! Thank you and best regards.

Wes H.
07/2018
5.0
roofing
  + -1 more
Outstanding, Cole Rise and Trevor Lane were very knowledgeable and friendly and explained every detail from how good the product is and who invented it to how long it lasts and how great the warranty is. Absolutely loved having them here and hope to do business with them again.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Thank you for sharing your experience with DaBella! We are grateful to have the opportunity to serve you, and we look forward to working with you again! Best wishes.

Amanda R.
07/2018
5.0
roofing
  + -1 more
Daniel the sales rep was amazing stayed in contact with us the whole way thru the job and after. The roof is amazing. Would totally use them again.
Description of Work: Brand new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Thank you so much for your feedback! We are so glad you had such a positive experience with us here at DaBella! Thank you for being a valued customer of ours, best wishes.

Meri D.
06/2018
5.0
siding
  + -1 more
I just signed to get my house re-sided with the Hardiboard precolored siding- so I never need to paint again! Chris and Danny came twice to my house to estimate the project and answer all my questions in such a pleasant relaxed atmosphere. What great customer service DaBella provides! I am so excited to see the house when it is finished but if the samples are any indication my house will look fabulous and be an asset to my neighborhood!
Description of Work: House siding!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Thank you so much for your feedback! We are delighted you had such a great experience with us here at DaBella, and we are excited to get that beautiful new siding installed, we are confident you will love it! Thank you for your valued business, warm wishes.

Danielle H.
06/2018
5.0
roofing
  + -1 more
We had Jeff Cowell come out to the house for a quote just Incase we didn’t pass inspection as we weee getting ready to sell (luckily we ended up passing inspection and closing on the house). Jeff was very knowledgeable and showed us the proper way to do a roof with the best warranty. I will be using Jeff and DaBella for any future projects. Thank you for the education Jeff.
Description of Work: Got a quote for roofing

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Thank you for the feedback! We are glad to know that our specialist was so helpful to you, best wishes!

Amanda R.
05/2018
5.0
roofing
  + -1 more
Danny came by for the visit and was very happy with how he presented himself. Cant wait to get our new roof. He was very informative.
Description of Work: Getting a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Thank you for sharing your experience with DaBella Exteriors! We are excited to get that new roof installed and we are confident you will love it! Thank you for the opportunity.

Tom L.
03/2018
5.0
roofing, replacement windows
  + 0 more
Well - questions were answered. Joel + Danny
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Response from DaBella - Bend
Thanks for the feedback, take care!

Ronda W.
03/2018
5.0
roofing
  + -1 more
Jeff Cowell stopped by he was in the neighborhood and had an appointment cancel. He offered up the time he had set aside for a neighbor. He did a thorough inspection, showed me what was going on on my roof, sat with me and went over the components of the roof and how they work. The timing is not right for us to replace but I will recommend him, DaBella and GAF to everyone I can.
Description of Work: Nothing was necessary

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Hi there! Thank you for giving DaBella Exteriors the opportunity to meet with you. I am glad Jeff had a chance to give you some information about your roof, and we completely understand that the timing is not right, but we will always be here for you if you ever need anything! Best wishes.

Trudy C.
03/2018
5.0
roofing
  + -1 more
Joel and Cole were very professional.
Description of Work: new roof installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Thank you for your feedback, here at DaBella Exteriors we always strive to be professional and provide excellent customer service. Enjoy your new roof!

Brandy C.
02/2018
2.0
roofing
  + -1 more
First Meeting the company and David Fray: Excellent customer service, David is very thorough and raved about the company and how much the company cleans up after themselves on jobs. We were sold with how well he spoke of the company and the policy that the company follows as well as morals. Starting the job: Day 1- We are highly disappointed as we came home to 4 1/2 feet of snow shoveled off of our roof and onto our porch and walkways. The snow was leaning against both of our sliding glass doors that is a fire hazard and a moisture hazard. My husband and a friend had to spend 2 hours shoveling the snow away after they had just worked a 10 hour day. Day 2- We came home to Staples and Shingles all over our back porch where ourselves and our dogs walk daily. There was debris in our tree's in the front yard and the crews trash laying in the yard as well. They also removed the satellite dish from the top of our roof and left it hanging by the wires on the side of the house from the roof. At this point we are extremely upset and I called Dave to voice my concerns, he assured me that this is not how things are done and instantly called his boss Luke. Luke reach out to us and apologized profusely and assured us that this is not how they run their company and that their company stands for more than this, he said he would take care of everything. Day 3- We came home to more trash in our tree's and around our yard. We decided this time we would not pick it up so that's e could give them the benefit of the doubt and see if the crew would pick up after themselves. Day 4- The trash was not picked up, so I had enough and cleaned it all up myself. The crew also decided to have lunch our our friends trucks tailgate as they ripped the chrome strip from the tabs on the tailgate and did not close the tailgate all of the way. Day 5 (Friday March 9th 2018) - I drove home on my lunch to catch the crew working on our house and spoke with one of the gentleman working, I asked him as politely as possible to make sure that the clean up after themselves before they go home for the weekend and I also explained to him that I had filed complaints with his bosses for the neglect of our property. We came home Friday night to 0 snow on our deck and no trash in our yard. Yay!! Day 8 (Monday March 12th) - The roof is finished! However there is trash and tools all over the property still. We decided again to give the crew a chance to see if they would be back Tuesday to finish the job. They never showed up. Thursday finally rolls around and the crew has still not been back to haul away a trailer worth of debris, we caledc Dave and the next day (Friday March 17) the trash pile has finally been hauled away but there are still Staples all over the yard and driveway. We were assured that the crews went around the yard twice a day to pick up any Staples or metal that could be on the ground to prevent hazards. As you can see we did not have a good experience. We are now waiting to finalize signing the contract with the company and awaiting a different person from the company to come out and inspect our roof to make sure that our roof is at least done properly.
Description of Work: Removing & Replacing Existing Roof

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$15,000

Response from DaBella - Bend
First off, we're glad that the roof was excellent. Very sorry about the trash situation. Our contractors do pass overs with magnets and sometimes not everything gets picked up. That's why we state in our contracts that your home will basically be a construction site and that some leftover trash can happen. We'll make sure to communicate this more clearly in the future and to have contractors do cleaning sweeps more often. Thank you.

Brandy C.
02/2018
5.0
roofing
  + -1 more
We have an estimate and a time set to have our old roof torn off and the new roof installed. The price was a little more than other bids we have received however once David Fray went over everything that Dabella does when installing new roofs we decided that this was the company we wanted to install our roof. Our house is our home and we want to live a life without worry of our roof leaking with snow and ice dams, this company gives us the freedom to no longer worry about damage to our home and a warranty to back it!
Description of Work: New Roof Install & Estimate

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from DaBella - Bend
Hi there and thank you for your feedback! I am so glad that you had a positive experience with us. Here at DaBella Exteriors we strive to provide you with peace of mind for one of your most important assets - your home! We are sure you will love your new roof for many many years, thanks again and take care.

Illyria B.
02/2018
4.0
roofing
  + -1 more
Very nice. Luke showed up when he said he would and was very flexible with product. He made sure we knew the timing of everything that was going to happen and what to expect.
Description of Work: We needed an estimate on a whole roof job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Thank you for sharing! We always try to make sure homeowners are able to get all the information they need for big projects like this. Best wishes.

Amber B.
01/2018
4.0
roofing
  + -1 more
The good: very high quality roof and materials, fantastic warranty! The bad: lack of communication is a serious issue with this company! They also had a hard time getting a crew for our job and it was delayed. Crew seemed a little unprofessional - but I don’t care as long as the job is done well. Roofing materials were dropped off in our driveway and left there for two weeks, making it hard to park and we had concerns that materials would be stolen. glad to have a great roof but customer service and communication is definitely lacking. Pictures are the after photos.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$10,000

Response from DaBella - Bend
Hello there and thank you for sharing. We are pleased to hear that you are happy with your new roof, we use some of the best materials available with the best lifetime warranties to back it! We are working on our communication and making customer service our priority, so I apologize for any frustration there, but we appreciate your feedback because it helps us to improve as a company, take care!

Tryna M.
01/2018
5.0
roofing
  + -1 more
This was a big deal for me. Chris explained the process and the advantages of excellent product and good workmanship. He made me confident that this was going to be a good experience with great results. The roofers were amazing. Not only were they great workers, they were also sensitive to my needs and addressed all my worries and concerns. The end result was that I have a great roof, which definitely is adding value to my house.
Description of Work: My house was in need of a new roof. The old shingles were starting to blow off on windy days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from DaBella - Bend
Thank you for sharing, we are so thrilled to hear that you had such a good experience with your roof replacement! Here at DaBella Exteriors we use some of the best materials available, with factory trained installers, and the best lifetime warranties so that homeowners can have peace of mind about their home. Thanks again for sharing and enjoy that new roof!

Colleen C.
01/2018
4.0
roofing
  + -1 more
Installation had a few hiccups but we are satisfied with the end product. Redmond, OR branch, General Manager, Luke Sorensen, was wonderful to work with and made our experience a good one.
Description of Work: Remove old roof and install new one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from DaBella - Bend
Hello there and thank you for sharing! We are so glad you had a good experience with us. We apologize for any hiccups along the way but we are glad everything worked out in the end and that you are happy with your new roof. Thanks again, best wishes.

Alice H.
01/2018
5.0
roofing
  + -1 more
They did, just fine . They came and went as weather permitted. Worked very efficiently. Did a very efficient cleanup and the job was completed in two and a half workdays.
Description of Work: We had a new roof installed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from DaBella - Bend
Hi there, thank you so much for the feedback! We are happy to hear the process went so well and that you are happy with your new roof! Thanks again, take care.

Janice J.
12/2017
4.0
roofing
  + -1 more
My experience with DaBella Exteriors overall is a B because; the follow up after the initial consultation from Joel P. was not to my standards and they were a few days late starting the project. The crew that installed the roof was AWESOME! I would recommend them to anybody.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$15,500

Response from DaBella - Bend
We're sorry we were held up a day or two, but are glad that you're happy with your new DaBella roof! Thank you for the feedback.

Linda B.
11/2017
5.0
roofing
  + -1 more
Dave Fray has kept in great contact with us every since. Start is December 4 ,2017.
Description of Work: We found out we needed a new roof!! Yikes!! Could not find a contractor to even come out! DaBella exteriors , Redmond Oregon, we called 10-25-2017 they were here the next day. 10-26-2017. Dave Fray was fantastic. Very professional, very friendly. After Dave looked at our roof, he was not a pushy salesman, he explained everything to us and left the decision to us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
We know the project feels less stressful for you if we keep constant contact and provide updates. Looks like it was no different here! Thank you for the kind words.

Stephanie G.
11/2017
5.0
roofing
  + -1 more
Great service. Really looking forward to my new roof
Description of Work: Replace roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DaBella - Bend
Enjoy your new roof, [Member Name Removed]!

Contact information

916 SW 17th St Ste 203 A, Redmond, OR 97756

https://dabella.us/location/bend/

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Windows,
Bathtub Restoration,
Siding,
Gutters,
Kitchen and Bath Remodeling,
Doors,
Skylights,
Egress Windows

FAQ

DaBella - Bend is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 10:00 AM - 5:00 PM

DaBella - Bend accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, DaBella - Bend offers free project estimates.
Yes, DaBella - Bend offers eco-friendly accreditations.
No, DaBella - Bend does not offer a senior discount.
No, DaBella - Bend does not offer emergency services.
Yes, DaBella - Bend offers warranties.
DaBella - Bend offers the following services: Roofing, Windows, Siding, Bath and Shower Replacement, Tub to Shower Conversion, Walk-in Tubs, Sliding Glass Doors, Gutters, Garage Doors.

Contact information

916 SW 17th St Ste 203 A, Redmond, OR 97756

https://dabella.us/location/bend/

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
10:00 AM - 5:00 PM