Carpetcoflooring.com

We chose Carpetco because we wanted to support a local company. We purchased carpet and laminate from them in 2015 and had them install it. This was a major purchase, as it was our entire house. They installed the laminate incorrectly which voided our warranty with the manufacturer. They had to come back after one year and then two years to re-stretch the carpet. Our carpet now looks like it's 10 years old and is buckled in multiple places in every room. They refuse to warranty their work. They ignored my inquiries for weeks at a time. The worst customer service I have ever experienced, and we are out thousands of dollars for wanting to shop local. DO NOT USE THIS COMPANY!

Carpetcoflooring.com were really good people. They were just perfect. The flooring is just outstanding. They paid attention. They were local people. I will use them again.

I had originally gotten an estimate from HomeDepot-- $5000+ !!! I flat could not afford this. It was SO much beyond what I thought it was going to be that I almost just gave up and left the bare concrete with a throw rug over the top. But I thought just to be sure, I should get another estimate. I stopped by Carpetco more or less by accident (Lucky me!). The installer from Carpetco came out and did the measurements without a charge-- out of the box, this made me happy, since HomeDepot charged $50-- and THEN would not even give me a copy of the measurements!! Well, their estimate came in at $2823.46! And this was with a slightly better quality of flooring than HomeDepot-- I was so excited that I could afford it! This was actually not much more than the $2500 that I'd thought it would cost--the higher amount was due to the odd shape of the room, with a lot of material waste. Very happy, I signed up! My first choice of vinyl was on backorder. I got a phone call with an estimated arrival date. I had actually waffled back and forth between two patterns-- I asked about the second pattern. It was in stock and the installation was scheduled. Don't have much to say about it other than-- WOW, the room looks fabulous! Ken Brown and brother Don showed up as scheduled, worked diligently, and next thing I know, I had a new floor. All too often, I pay for work to be done, only to have the thought later that--yeah, they got it done, and it was ok, but... *i* would have done a better job. Not so in this case-- I feel very good about the money spent on labor. I couldn't have done as good a job myself. Thanks, guys!

We could not be happier with the entire experience. We were in a hurry to recarpet so we could move into our house, which had been rented out for 4 years. The carpet was beyond repair, and we needed it to be replaced FAST. Carpet Co Flooring had the best quality carpet in-stock of anywhere I shopped in Central Oregon, and their prices were surprisingly low. The owner, Candice, was super helpful and got the job scheduled for 3 business days after I received the first rough estimate. The installer came out to measure and worked quickly. He came back the day of the installation, on time, and finished the job within hours. They even vacuumed the whole house when they were done so we could move in that day. It was excellent. The price, the staff, the installation, everything. This is THE place to buy flooring in Central Oregon.