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Busy Bee Cleans LLC

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Our specialty is improving indoor air quality by turning stiff, matted and smelly carpet into soft, fluffy and fresh-smelling carpet(like the one you bought. We want you to value your carpets like you value your home! Minimum job requirement of 3 rooms. We do not service the city of Redmond, OR

Business highlights

14 years of trusted experience

Services we offer

Tile and grout clean and seal, carpet, upholstery, gutter and stone floor cleaning, pet odor removal, color repair and exterior pressure washing.

Services we don't offer

Drapery cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.850 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
4%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 50 reviews

CENA A.
10/2020
5.0
carpet cleaners
  + -1 more
Very personable and carpets looked much nicer afterward. Somewhat older carpet, so did not expect them to look brand new. Have hired twice. One time had to return to finish job (don't recall what the issue was), but always willing to work around my schedule.
Description of Work: carpet cleaning, older carpet
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Busy Bee Cleans LLC
Thank you, [Member Name Removed].

David A.
12/2017
3.0
carpet cleaners
  + -1 more
Not good. We have used Busy Bee in the past and the work was fine. This time the circular cleaning deposited oil on various places on the carpet. When he returned to take the stains out they did not improve.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$300

Response from Busy Bee Cleans LLC
Sir, I'm so sorry for not following up with you. After re-cleaning those spots where the rotary machine left oil, I believed it was finished. If you had called me, I certainly would have done it again, but I should have checked to make sure instead of assuming.

vickie M.
10/2017
5.0
carpet cleaners
  + -1 more
he did an amazing job and the carpets look like new! he took great care to get the carpets looking great. he also left us a bottle of spot carpet cleaner to use in case we spill something on the carpet.
Description of Work: carpets cleaned in two large units. some of the carpet was terribly stained in many areas. we thought we might have to replace some of the carpeting because the stains were so bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Busy Bee Cleans LLC
Thank you for taking the time to review us!

John H.
10/2017
5.0
carpet cleaners
  + -1 more
Great. Attentive, careful, and professional. Helpful suggestions, and thorough. His estimate on drying times for the carpets was a bit overly optimistic. But, to be fair, it rained and was much cooler than usual the day he came. Hadn’t rained for months before he came. Easily likeable guy, nice to do business with. Definetly recommend.
Description of Work: Carpets in three rooms plus two rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Busy Bee Cleans LLC
Thank you, Sir! It was a pleasure to provide these services to you.

Kim Y.
09/2017
5.0
carpet cleaners
  + -1 more
The best carpet cleaning I have received! My Carpets looked FABULOUS!!! I would highly recommend and will use again!
Description of Work: I had carpets cleaned in my living room, bedroom and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary R.
07/2017
3.0
ceramic tile
  + -1 more
It did not go well. He is a nice guy and means very well, but halfway through the cleaning he admitted that he was just learning how to do tile, and knew next to nothing about working with stone. After several hours with marginal success, we agreed to forget the whole process. So we paid for a service that we did not fully get. I'm sure he knows carpets well, but certainly not stone or tile work. We are in the process of contracting with someone else whose speciality is stone and tile work. The company contacted me and we agreed to a refund of half the price I paid. This was very good of them and sincerely appreciated
Description of Work: Stone and tile shower needed cleaning and sealing

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$225

Response from Busy Bee Cleans LLC
Thank you so much for giving me the opportunity to try to clean your tile and grout, and for giving me encouragement to continue. I would like to reimburse you in full for the tile cleaning and sealing, please call me at (541) 408-7173! Thank you again for your patience, and for your nice comment about my carpet-cleaning skills. Sincerely, Christopher Thompson

Denise B.
07/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very good service! Hard worker who took pride in his work. Great job!
Description of Work: Carpets cleaned and two pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Response from Busy Bee Cleans LLC
Thank you so much for taking time to review Busy Bee

Denise B.
07/2017
5.0
carpet cleaners
  + -1 more
Excellent job! Carpets and furniture were cleaned nicely! Good customer service!
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Busy Bee Cleans LLC
It was my pleasure!

Ellen P.
10/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well. The carpet dirt came out, and it looked like new again. The sofa didn't fare so well--so he did his best, and then came back FOR FREE and redid the sofa. Looks great now! HIGHLY RECOMMEND.
Description of Work: Lots of worn-in dirt on a fairly new carpet and a fairly old sofa, due to my active and dirt-loving dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Busy Bee Cleans LLC
Thank you for the review. I'll strive to earn your business every time that I clean for you.

JASON C.
09/2016
5.0
carpet cleaners
  + -1 more
Arrived early. Vacuumed first! Very thorough. Amazing work. Professional and a heck of a nice guy. Very quality oriented. There are cheaper guys but I have my carpets cleaned every 4 months this was the best cleaning I've ever had done. The last national brand I used sent new guys who could not get spots out that Busy Bee easily got out. He says in his ad that he will make your carpets look like the carpet you bought and he wasn't kidding. I forgot how nice and shinny my carpet could look. Thanks!
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Busy Bee Cleans LLC
Thank you for the opportunity to give you my best effort.

Richard L.
08/2016
5.0
carpet cleaners
  + -1 more
The provider was very professional, punctual & cooperative. He did a thorough job & accomodated my individual needs. I would use his services again!
Description of Work: 3 room carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Busy Bee Cleans LLC
Thank you for the review. My goal is to provide the most thorough cleaning possible, that dries fast and lasts longer than other cleaners.

JASON C.
08/2016
5.0
carpet cleaners
  + -1 more
The best carpet cleaning job I have ever had done in my 15 years of home ownership. Our front room had been heavily soiled in an area due to small children and dinner parties with other small children. I was not successful in trying to get it up. Other carpet cleaners "cleaned" the carpets and when done it just looked like old carpet that had been cleaned even though the carpet was only 2.5 years old. Christopher not only got them clean but made them look like new again! The carpet regained it sheen and "fluffiness". I was honestly astonished at how good they looked. I had thought some of the spots may be stains but he got them up with ease. Here was my experience: I called Busy Bee based on reviews from this website after using the national chains and all the rest without success. When I called Christopher, the owner/operator, answered. I told him specifically that I was looking for the "wizard of spot removal" and not just a one hour carpet cleaning. I was looking for someone who would take the time to clean and restore the carpet and not leave till it was done correctly. He was very friendly and down to earth and told me that he was not the fastest nor the cheapest for that reason. If it was possible to he would do it. He arrived early, was very friendly and very down to earth clearly stating from the beginning that his business model depended on happy customers that understand a quality cleaning. Then he went to work. He vacuumed first! Never seen that done before. He uses a trailer mounted machine but uses a rotating head that I had never seen before and went over each room several times taking his time. It took longer and cost more than a one hour carpet cleaning but the results speak for themselves. The carpets look like new. But it didn't end there. He called back a few days later to check in, like he said he, would to make sure none of the spots reappeared. I told him that all was good except one red spot which I forgot to tell him about when he was here so he could treat it. He offered to come back and take care of it but I didn't feel that was fair as I live a ways out, so I declined and said we would just get it next time. He then let me in on a carpet cleaners secret on how to get red out of carpet. (My carpet is a very light tan.) He even offered to come by and give me some of the product which I again declined due to the distance. But I got the product he recommended and followed his instructions and it came out with ease. Service after the fact! The last national chain I used told me the carpets were as clean as they were gonna get and would not come back without charge. They were obviously wrong as the carpets were even dirtier when Busy Bee showed up and he not only got rid of the new dirt but also the old left by the last guys. He also told me that 2.5 year old carpet should not look as bad as it did and was confident that I would like the results when he was done. I really liked his humble confidence and he was right. If you are looking for the cheapest and quickest this is not the company for you; call one of the national chains. But if you are looking for quality and quite possibly the best this IS the company you are looking for.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Busy Bee Cleans LLC
Thank you [Member Name Removed], for the privilege to clean for you. Someone that appreciates quality is getting rare in this throw away world.

Richard L.
07/2016
5.0
carpet cleaners
  + -1 more
They were flexible with my needs, professional, and thorough.
Description of Work: I had them clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Busy Bee Cleans LLC
Thank you!

Terri H.
04/2016
5.0
carpet cleaners
  + -1 more
He showed up early and was very professional. Cleaned all the carpets and even my rugs. He let himself out when finished. He called later to make sure that I was happy with the job. I was very happy with the service he provided and would recommend him.
Description of Work: Cleaned all carpets and rugs in home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$594

Response from Busy Bee Cleans LLC
Thank you

Judy K.
03/2016
5.0
carpet cleaners
  + -1 more
Very pleased with the results!
Description of Work: Cleaned two rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Busy Bee Cleans LLC
Thank you!

Carol P.
12/2015
5.0
carpet cleaners
  + -1 more
i wasn't sure at first but this carpet cleaning was the BEST I've had in Bend. Ive used several other companies but my carpets have never looked so good. The nap was restored and it looks great three weeks later. I will definitely use Busy Bee again.
Description of Work: Cleaned three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Busy Bee Cleans LLC
Thank you for the review

Alison H.
11/2015
5.0
carpet cleaners
  + -1 more
My cleaning lady commented on what a good job Busy Bee had done; stains were gone, and carpets were deep cleaned.
Description of Work: I bought a special to clean carpets in 3 rooms; I added an additional room plus carpet stain protector. Carpets look great! Service was prompt and was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Response from Busy Bee Cleans LLC
Thank you!

Julie M.
10/2015
5.0
carpet cleaners
  + -1 more
Christopher did a great job!! Carpets looked great and were very clean!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Busy Bee Cleans LLC
The privilege of serving my clients is one that I value greatly.

Elliot M.
10/2015
5.0
carpet cleaners
  + -1 more
Chris was efficient and informative and helpful. He did a thorough job of cleaning approximately 500 feet of carpet. I would recommend him.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Charley G.
10/2015
5.0
carpet cleaners
  + -1 more
Hired this service on a special price voucher. His regular price is $200 for the same service. He is thorough and professional.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Busy Bee Cleans LLC
Thank you for taking the time to review us. While our regular price is higher than many charge, you needn't pay that price if you help us to grow. We would much rather spend our ad budget on those that have hired us in the past, than just putting an ad on Social Media or others. It is our desire to give you a WOW experience through better cleaning, faster drying and longer lasting cleaning. If there is anything else that I can do to make cleaning your carpets, upholstery, or other items a good impression please let me know.

Janet S.
09/2015
5.0
carpet cleaners
  + -1 more
I saw an ad for 3 rooms for $77 and I needed a quick mini clean for my vacation rental house. He was able to do it on 2 days notice. I added a stair clean for $90 and he stayed late to do it. Would use him again.
Description of Work: Cleaned three rooms and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Busy Bee Cleans LLC
Thank you!

Tim C.
07/2014
5.0
carpet cleaners
  + -1 more
Christopher was early for his appointment and got immediately to work. He carefully and methodically deep cleaned the carpets in question and gave special attention to the stained areas in all three carpet sectors. He excels in his application because of his commitment to quality and patience; and his mechanism to clean does a thorough extraction cleaning, not just a surface washing of the rug fiber tips. His extra high temperature cyclical extraction cleaning truly is the best I've seen in 44 years of owning homes with carpets. Our carpets are the cleanest in 12 years (and we retain cleaning vendors every 6 months) when we bought our home new with builder installed carpets. He is a craftsman of the old school, not focused on volume business and pushing the work off to an inexperienced, lower paid assistant. When you speak of excellence in carpet cleaning service, I will speak of Christopher and Busy Bee Cleans. Tim Conlon, Bend, OR
Description of Work: Christopher deep cleaned two carpet areas and one-half of a third carpet area. The partial cleaning was of a dog urine stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Busy Bee Cleans LLC
Thank you!

Jeffrey R.
07/2014
5.0
carpet cleaners
  + -1 more
Very well, without a hitch better than I thought could be done
Description of Work: 2200 sq foot custom condo on the deschutes river

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Busy Bee Cleans LLC
Thank you!

Paul H.
10/2013
5.0
carpet cleaners
  + -1 more
Did a great job. All dirt and stains were removed.
Description of Work: Cleaned the carpet in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Susan B.
10/2013
5.0
carpet cleaners
  + -1 more
It was great, the carpets look wonderful, the experience was just easy, and pleasant.
Description of Work: Cleaned carpet in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59
    • 1(current)
    • 2

Contact information

Highway 97, Redmond, OR 97756


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 2:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing

FAQ

Busy Bee Cleans LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 2:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Busy Bee Cleans LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Busy Bee Cleans LLC offers free project estimates.
Yes, Busy Bee Cleans LLC offers eco-friendly accreditations.
Yes, Busy Bee Cleans LLC offers a 5% senior discount.
No, Busy Bee Cleans LLC does not offer emergency services.
Yes, Busy Bee Cleans LLC offers warranties.
Busy Bee Cleans LLC offers the following services: Tile and grout clean and seal, carpet, upholstery, gutter and stone floor cleaning, pet odor removal, color repair and exterior pressure washing.
Drapery cleaning.

Contact information

Highway 97, Redmond, OR 97756


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 2:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed