RAINIER APPLIANCE

The sale and delivery of the refurbished washer and drier went perfectly. Delivery was on time, and the units performed well. When they came to service our washer (not bought from them) a few years ago, they were punctual, friendly, informative, and very reasonable cost-wise.

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We called in the morning and Mike was out there by mid-afternoon, determined it was the pump which had failed, and replaced it -- all for only $95. He was very friendly, courteous, and let us look over his shoulder to see what he was doing. Very pleased and will definitely use him again.

The guy who came out, the same day I called was fast, polite, completely checked every thing out and told us what to NOT do so this wouldn't happen again to the Washer. And even looked at the Dryer with some advice, for Free. I would call them again, if needed. Decent charge for their good work.

MY OVERALL EXPERIENCE WITH RAINIER APPLIANCE WAS BAD. THEY ARE VERY SLOW. I NEEDED THIS WASHER BACK AS SOON AS POSSIBLE AND IT TOOK TOO LONG. WILL NOT USE THEM AGAIN.

THE BUSINESS WAS A GOOD BUSINESS TO HIRE. THEY SEEMED TO HAVE THEIR STUFF TOGETHER, WERE QUICK, AND HONEST IN THEIR WORK. THE GENTLEMAN THAT SERVICED THE DRYER WAS CLEAN LOOKING, FRIENDLY AND POLITE.

I PURCHASED A DISHWASHER FROM THE LOCAL APPLIANCE STORE OWNED AND OPERATED BY MR. AND MRS. GREESE LONG TIME RESIDENTS OF THIS CITY. THEY EMPLOYED A REPAIRMAN WHO DID ALL THEIR REPAIRS, DELIVERIES AND INSTALLATIONS. HE WAS RESPONSIBLE FOR SCHEDULING. WE HAD TO WAIT THREE DAYS FOR DELIVERY. DELIVERY WAS PROMPT AND INSTALLATION WENT QUICKLY AND SMOOTHLY. AFTER ABOUT A HALF HOUR, I WALKED INTO MY KITCHEN AND FOUND IT FLOODED, WATER RUNNING INTO DINING ROOM, DOWN THE STAIRS INTO THE BASEMENT. I WENT DOWN TO FIND WATER SHUT OFF, BUT WATER WAS POURING THROUGH THE CEILING POURING OUT OF THE LIGHTS. I CALLED TO THE SHOP, SHE CALLED THE REPAIRMAN BACK AND CALLED THE WATER DEPARTMENT, WHICH IS JUST ONE BLOCK AWAY, TO SHUT OFF WATER. REPAIRMAN ARRIVED, USED WATER VAC TO REMOVED STANDING WATER, FOUND AND CORRECTED THE PROBLEM, A LOOSE CONNECTION TO MAIN CITY WATER LINE. HE OFFERED TO GIVE ME HIS FEE BACK, WHICH I DECLINED, AND THE SHOP TURNED IN THE INCIDENT TO THEIR INSURANCE MAN WHO CALLED ABOUT

THE REPAIRMAN WAS VERY SLOW IN HIS WORK. HE DIDN'T ARRIVE ON TIME, AS SCHEDULED, AND ENDED UP HAVING TO COME BACK A SECOND TIME, BECAUSE HE DIDN'T FIX IT COMPLETELY THE FIRST TIME.

DID GOOD JOB. ARRIVED ON TIME AS SCHEDULED. WERE PLEASANT AND FRIENDLY. REPAIR WORK HAS LASTED. PRICE WAS REASONABLE. ARE LOCATED CLOSE TO OUR HOME.