Window Guy PDX

The job was done perfectly. The man was professional . He was running late from a previous job, but stayed in touch with me and checked to makle sure a later time would work.

Chris and his son were running a little late but were great about letting me know when they could arrive. They were very professional and did a great job. After they had left however; we found several dirty rags laying around the house and outside, and my wife found a razor blade on an inside window sill. Not good with a 3 year old running around. They did an excellent job cleaning the windows though.

It went well. The job took longer than I had expected, but that was because of the thoroughness applied.

Went great from time he got there. Had one helper with him and they were very detailed in their cleaning.

No story, the conversation was fine.

Did a very good job in a timely manner and at a reasonable price.

It went very well. Chris is easy to work with and really knows how to do the job. He showed up when he said he would, the work took as long as he said, and at the price he quoted. There was some additional cleaning that was needed to take care of old residue that was left by corrosion from old steel screens that were on the house years ago, but he did a good job of explaining why the residue was there and how he would clean it off. It involved some extra expense, but he was clear in explaining why that was appropriate.

Chris did a great job! He gave me an estimate over the phone, and though the price was actually higher, based in the number of windows he had to clean, he honored the price originally quoted... He worked around the other workers I had there as I was getting ready for a party and was amiable, professional & timely in his work. I would absolutely hire him again.

Before Chris came, looking through our windows was like looking at an old standard-definition TV. Afterward, it was like high definition. It was quite a contrast. In addition to cleaning the windows (in and out), Chris also cleaned out a couple of gutters (without even being asked) and also did a great job of repairing a window and storm window that had been broken for years.

Chris was great and did an excellant job.

First, it was easy to schedule an appointment with Chris Hall and he came promptly on time. He gave me an estimate that I accepted and started the cleaning process. He was very professional and completed the job in about an hour, leaving everything tidy. Chris did an excellent cleaning job and removed silicon stains and other window dirt. The windows looked great after the work was completed. I was so pleased with the work done that I will recommend Chris to our neighbors and friends. We will also have his services on a regular basis in the future.

My call to Window Guy PDX was promptly answered, and the company was able to come out within a week which was great because I had forgotten to book earlier and we have company coming, so I was very happy to be accommodated. I am as completely satisfied with the service this year as I was last. My windows look great inside and out, and the price for the services provided was very competitive. If you are looking for prompt, courteous and great service for your window cleaning needs, call Window Guy PDX.

I have never used Chris before, but another provider couldn't give us a soon-enough date for service, so I called Window Guy PDX. He was able to fit us in within a week. He called when he was going to be a few minutes late -- but his two assistants were already here and used the time to look around the house and yard and formulate a plan. I think it took them about 3.5 hours to do the whole job. All three were very easy to have around. We are the Clutter King and Queen and they good-naturedly worked around everything. Chris also replaced a screen which had been in the closet for years. It was a little bit bent but he got it to go back into place just fine. I would definitely hire Chris and his nice crew again.

Because of recent heavy rains and clogged gutters I called Chris on short notice to clean our gutters. He offered to come the next day but we agreed on an appointment three days later. He called to let me know he would be late. When he arrived he evaluated what needed to be done and we discussed whether only the downspout traps needed to be cleaned or all the gutters. Eventually because of all the recent debris from our many conifers we agreed to a complete cleaning. He spent two hours and everything was done well with all hoses put away and debris cleaned up. We have used Chris on many occasions he will always do a good job.

I hesitate to write a review as this guy seems to respond to every review and if it's less than an A he writes a full page. But here goes. The nice stuff. He is a very nice fellow. He communicates very well. He is polite and considerate. His price was very competitive and about 25% less than the other company we were considering. The final job was ok and the most of the windows are clean. So why the B and not and A? He said that he would do it in a day. He said he would be here at 10AM. Then we got like 3 calls in the morning explaining all the things that were not going well and why he would be late. He shows up at about 1130 with his daughter. She is very nice as well. He says that his other helper did not show. They do the inside of the house and there is non-stop talking between the two of them. This is fine but i keep looking at my watch and wondering how they are going to finish. He does a lot of moaning and groaning while he is working like he is getting too old for this. At 3pm they call it quits as it will get dark soon???? Hmmmm.... shows up late and leaves early. Not a good sign. He says that he will be back at 10am the next day to finish. So 10am goes by and no contractor. At 1030 i call him and he is on his way and will be there in a couple minutes. He calls again at 1100. Oops... he went to the wrong house. I tell him that the windows have to be done because the storm window installers are coming tomorrow. He says no problem. Note that we wanted to clean the windows a week earlier but he suggesting doing it right before the storm windows. In response to providers response: I don't know wher is 17 hrs comes from. He was working in our house 2 days before the storm window guys came and I called him a couple days before he showed up??? As for the humidifier...... We could see all the smears he left. While he was working. We brought it to his attention and he said that he would take care of it so it did not hide anything. As the oxidation.... I don't know what he was talking about. He never mentioned oxidation to us. In fact at one point I told him that he did not have to scrape the paint because it was consuming too much of his time. But he insisted doing it. Finally, he said that he would be back the next morning to fix all of the dirty spots we mentioned. And he never showed up. Now he is just with himself, no helpers. He works straight through the day. But he does not finish till its nearly dark outside making it difficult for us to inspect the work. I point our several places that are not cleaned. At one point he said "So do you want me to clean that"? I could not believe he asked me that. He also said the he totally missed some spots. He said that he would come out this morning to clean them. When we said that the Storm window guys were coming at 10am, there was this long pause like 10am was way too early for him (and I can believe that based on his previous arrival times). I am guessing that he will not be here before the storm window guys arrive. What he does not realize is that we canceled plans to be at the house when he is supposed to be there. We had plans for the second day and cancelled them because he took a day longer. The windows are mostly clean. There are still some spots or streaks on about 20% of the windows that we could not see because he finished so late or that we told him about and he could not clean because it was too dark. I have been rubbing them out (successfully) today with paper towels. We have been doing a lot of contractor work on our home since we bought it this fall. Some of the work was outstanding and I would recommend their work to anyone and would use again. The window cleaning guy did an ok job and I would probably not recommend him to others. Update.... 2 years later. We pulled the storm windows down to clean the windows. This time we did it. It did not take nearly as long as this guy took. But in the process of cleaning the windows we noticed EVERY window was scratched on the edges of each window. That is every window in the house is that way now. The majority of these windows are from 1925 so even if we wanted to go through the expense of replacing each window we cant get that kind of glass anymore. I did not take pictures before so I cannot prove that he did this but neither my wife or I noticed it before and he did not mention it when cleaning. So just beware,

Chris was extremely fast and efficient, helpful, punctual and courteous. The job was simply to put a vinyl window back in its frame. A simple job for him, but it had baffled me. Took him a couple of minutes. Fantastic

Chris arrived and immediately took a tour of the house to see what the job involved. They cleaned all the windows for both sides and I am amazed at the difference. We had no idea how dirty they had become. I am very glad I waited to call Chris until the rains had stopped. I was very glad that he knew about old houses and appreciated ours and all of its idiosyncrasies. Chris is a very nice man, and I cannot imagine calling anyone else when our windows need cleaning again.

On time, professional, respectful, pleasant, great results.

He did a great job. He was definitely right in with his prices. I would use him again in the future.

Chris was easy to work with. I really appreciate that he offered to reschedule so that the work could be done in the right order; gutters first, then windows. Chris and Carlos worked hard and the results are amazing. We have been in the house two years and I'm not sure when the gutters and windows were last cleaned by the prior owners. What a difference!

Honestly, all 52 window have never looked better. Now they actually sparkle from the street. He worked hard to get all the glass panes to look good. I highly recommend Chris and would definitely use him again. Turns out Chris has been a professionally-trained chef and he also gave my 14 year old daughter some cooking tips for the mushrooms she was preparing for dinner while he was here. The mushrooms turned out great by the way! Keep up the good work.

I left a message on Chris' voice mail and he called back within the hour. It turned out that he did not do the service I needed, but he was so personable and nice on the phone. He referred me to someone who could do the work and gave me information about window guarantees, etc. I asked about the things he does do, and will be keeping his name and number handy. Thanks Chris! (BTW - it turns out the actual glass company has gone out of business and the panes were, indeed, installed in January of 1982! Vern was great, but will have to wait until budget permits).

Chris was very kind and personable. He ended up spending much more time than his $175 quote, but stuck to the original quote. Excellent repairs. I would definitely call Chris again.

Chris did an excellent job on our windows. They were a real challenge, some of them put in backwards, mold, mineral deposits. Chris used a special cream to remove the minerals and made the windows look better than they ever looked before. He aslo replaced a broken window that was badly cracked with a new pane of glass at a very low price. He was friendly and personable. I have recommended him to a friend based on the wonderful job he did for us and she was also very pleased.

I like that he was very professional and did a great job. My windows were very clean. He went the extra mile to touch up some scratches in the windows and made sure I was happy with everything before leaving.