Tyson Whiteside Audio Video

I had them come out for an estimate on a home theatre installation. I never received a proposal and despite my phone calls, emails and texts, I never heard from them again. I have used them twice before and the experience was great. Looks like I am not the only one they have recently ghosted.

2022 Update - from 5 start to 1. They used to be incredibly accountable, but over the last year they've taken a nose dive. I've hired them to do two more projects, one for my sick brother, one for myself. The one for myself was about a $4k project installing sonos all around my house. The bought and delivered the Sonos. One of the big sound bars was broken. They were supposed to replace. That was 6 months ago. At first he was keeping me updated and then he slowly stopped responding, then just texting and giving excuses. Now we even have issues with the work they provided being unstable connection, didn't fall best practices with the product, etc. He has $850 of mine and has no gone completely dark and will not respond or answer my texts. I would not trust this company with my money or my family. It's so sad to watch someone completely ruin their own good name and reputation like this. I've heard his work is suffering from two of my friends that used him as well.

The guy that showed up was fine. Was to get replacement parts for Bose speaker wire. I have called 4 times in 2 weeks and no one will call me back . I left messages with a real person each time but to no avail.

It went smoothly and professionally. The technicians knew what they are doing. It helps.

Tyson has done an excellent job in installing my wide screen and sound system. And his follow up on any service call has also been top notch

Tyson was great from his initial bid to project completion. His team was in and out in half a day, and their work was impeccable. They made sure I understood how everything worked before they left and even reprogrammed my remote control. It's so nice to have everything in an AV closet instead of taking up a bunch of space on the floor in an entertainment center!

On time, on budget, quick and neat; made extra effort to match conduit with wall color, and did the job on short notice day before Thanksgiving; highly recommend

I thought I hit the jackpot with this company. They came out the next day of calling for service. They worked fast and very efficiently. Nice Nice guys. They surveyed the stereo closet where the two tv's and dvd boxes as well as receiver were housed. Not a pretty site. They got both systems working and I was one happy person. I asked about any further work that could be done to allow me to access my other tv apps as well as music. I got a bid a few days later & was ok with it. they came out that week and boy do I have a rocking system. High tech all in one remote and firestick. I even have the outdoor speakers working now. Can't say enough great things about the whole experience. You'll be so satisfied with their work and professionalism.

Very professional and detailed install. These are the guys who do $10,000 home theater systems. I am the kind of guy who buys a TV and sound bar at Costco and puts them on a stand. I needed a professional install because the best place to put the TV was mounted on a stacked stone fireplace. I felt like I got good value for the responsiveness and quality of work Tyson Whiteside delivered. I called and sent e-mail asking for a quote in the afternoon. Tyson responded later in the afternoon and offered to come out and give an estimate that evening. He came out at the scheduled time. Estimate was a fair price and he was able to schedule the work the next afternoon. 3 guys came out and did the work. They provided the mount, provided the infrared repeater, provided the cables they used. They installed the mount securely on a stacked stone fireplace, mounted the TV and the Sound bar on the same mount to minimize holes and placed the game system remote sensor between the Sound bar and the TV to give an integrated appearance. They threaded the HDMI cables between the TV and cabinet through existing wiring tubes and used existing wiring to the mount the speakers on the ceiling. Power was already installed in position for the TV. They optimized the communication between TV and sound bar so control is a bit simpler than before. They reviewed with me control of the sound bar so I could optimize subwoofer and rear speaker power and they reviewed control of the inputs so I could program the universal remote. They certainly could have done the optimization and programming, but I wanted to keep the cost down.

We had Tyson Whiteside Audio Video in for a TV mounting job. The quote was prompt, and when I asked for a change, the updated quote was delivered within a day. The crew showed up on time, did a great job, and the price was reasonable. The crew was friendly, courteous and professional, and they clearly knew what they were doing. We will definitely have them back for our home theater installation when we remodel the room.

The crew was very friendly and professional. These guys are real pros. They created a custom mount to hang my sound bar under my TV. It was a corner mount project, and it looks great! All the wires are hidden away in the back, and it just looks like my TV is floating there in space! I got a call that they were ahead of schedule and could come by earlier. I tried to time it so I'd get home from work about the same time as they got here, but they beat me. They were very patient as I wrangled up my dogs so they could start working. When I was getting the quote, Tyson has mentioned that he noticed my disabled veterans plates, asked if I had served, and offered a veterans discount. It came out to a little over 10%. They have great deals on mounts, I wish I had known that before I bought my tv mount, but they did give me a discount for having my own mount. I'm very happy with the service I received, and I'll definitely be recommending them. I should also add, I live about 30 miles south of Portland. Most of the other companies I contacted wanted $150 or more just to show up to my house. Tyson didn't charge any extra at all! Definitely a plus in my book! Do your research, get estimates, but in the end, I'm sure you'll be giving Tyson a call.

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Tyler and his team were punctual, professional, and did an incredible job. They were also very responsive with any questions we had. We will continue to use them for our future home theater needs.

He came in, analyzed the room and my needs, was very nice, wrote up a proposal, then... nothing. He ignored emails from me, never followed through on anything, and I ended up having to go with someone else. In hindsight, it was basically just a waste of time.

Tyson was the greatest from our first meet through to the go-live of our system. He was punctual, knowledgeable and so accommodating of our existing system and how he worked all that into the project. All his recommends came true and we now have such a great audio-video system in our home. His crew,consisting of Cole and Alan were so great. They worked quickly and were patient in helping us understand how everything worked. We now have ONE remote! They were careful of our home and were meticulous in the cleanup. They are "Our Guys" now, according to Alan, and we believe him. No hesitation to recommend for your audio/video projects, THEY DELIVER!

They did everything without rush. There was a little bit of complication due to our house design and they were able to work around and the finished product look great. The cable is discreet.

I highly recommend this company for any theater installation. I purchased a 55" tv that was to be mounted on an uneven stone fireplace. When Tyson came to look at the fireplace and give an estimate he suggested building a "box" across the fireplace to mount the tv to, which I liked. We also discussed mounting my surround sound speakers (which were currently sitting on various pieces of furniture with wires running around window frame and baseboards) and decided on mounting front speakers on either side of tv. He was personable and professional the whole way. Since I hadn't actually purchased the tv at that point (fluctuating between a couple) he even made a suggestion for a model I hadn't considered. We scheduled the installation then and there. When Scott and Alan came out to install the tv they were also very friendly and personable. They listened to my concerns/questions and were very responsive. This was a difficult, all day job. They installed tv, receiver, dvd player, surround sound, wii and apple tv. They stayed until it was completed. I then decided to ask them to come back and program a universal remote and install another coax hookup to my roof antenna in a spare bedroom. Chris and Alan came to do that job and again it was a very pleasant experience. I can't say enough great things about Tyson and his crew. I received excellent service and everyone I came into contact with was very pleasant to work with and arrived promptly at the agreed upon time. I am thrilled with the excellent and professional quality of the work and they cleaned up as they went along. I would highly recommend this company. You won't be disappointed.

Tyson and his crew were really great. My wife was the only person home during the install, and they were very accommodating. The work was well done, and we couldn't be happier.

Everything works perfectly! He showed up on time, had all the proper cables, etc.

We had Tyson install a sound bar for one television and hook up an older BOSE sound system on another television. This is our second time using Tyson Whiteside - the first time they installed 2 flat panel televisions - 70" and a 64". The televisions are both smart TVs so they made sure they synced with the wi-fi and worked before leaving. We also had them install an infrared remote so we did not have to open our television cabinet to use the cable/dvr box. Tyson came out at 6 PM to assess the job and make recommendations both times - his crew showed up next day - on time (even a bit early). They laid down blankets - brought their own vacuum and cleaned up - we couldn't be happier.

Exceeded expectations!!! Tyson Showed up for same day estimate and quoted a great price and a better deal on the mounting apparatus than i would have gotten at Costco. He then sent three men to my house the very same day to complete the 3 hour job. They did a really great job and left the house in better condition then when they started. Efficient, smart, and courteous, they knew exactly what they were doing even though its an older home that required retrofitting existing infrastructure. I would recommend Tyson Whiteside to anyone looking for top quality home entertainment/digital integration assistance.

Tyson and his crew did an amazing job setting up our home theater system, which required mounting a flat screen and a projector screen on the wall, surround sound speakers on the ceiling, and a projector on the ceiling. It was not an easy job but thanks to their hard work and attention to detail (Tyson essentially treated our home like his own), the place looks amazing and the system works flawlessly. To top it off, Tyson is very easy to reach and responds promptly if any questions come up. I'm a stickler when it comes to details, but Tyson and his crew really impressed me with their work. If you're looking for someone to do your home theater install for you, look no further. You'll find no better.

I called for an estimate and Tyson arrived at the prearranged time. He went through the house and checked the wiring and internet connectivity prior to going over equipment options. He had many brands that he had thorough knowledg of. He did not seem as though he were pushing me in any direction saying that everyone has different tastes in sound and we needed to pick what was best for us. He purchased the products and came back when he said he would. His team was professional and cleaned up all of their cardboard and all other debris.

In fact, straight As aren't high enough for Tyson's work; we'd give him a full row of A+ grades in every category! We called a couple of AV people for bids to set up our 46" Sony tv on the wall in a corner of the living room, a somewhat tricky location because of the cable and electrical outlets with respect to the desired position of the tv and our cabinet. Tyson not only came over on a Saturday to give us his estimate the same day we called him, but he spent time checking out various possibilities and explaining our options clearly to us. He was able to get us exactly the right mounting bracket for our corner, expediently, and at a good price. He and Scott did an absolutely superb job mounting the tv, moving and hiding the outlets, modifying our cabinet so that it would allow the tv components, and even going to Comcast to swap out one box for a narrower one so that everything would fit. Wow- it's gorgeous! We are absolutely delighted with Tyson and Scott's work. They were skilled, careful, and neat, and they made sure to explain to us how to use each function of the new components. Tyson's expertise, his focus on customer service with clear communication, and most importantly, his genuine care for customer satisfaction really make his company's services stand out as exceptional. Our highest recommendation!

I initially went with Tyson because he was the most responsive to my initial request for a bid proposal. His first bid was high compared to the other company bidding on my project, but then he asked to see the other bid and then quickly beat it by a small amount. I felt a little uncomfortable doing this but he had initially made a good impression and told me he would do what it takes to earn my business. I also went with him because he told me he was not as established as the other company I was considering and that he was very "hungry." One thing that should have been a red flag for me is that it didn't seem he listened to what my vision was for the space. All I wanted was a decent media room and was not necessarily looking for too many fancy bells and whistles. It seemed, at times, that he did not get this. From advocating a top of the line AV stand (for only 4 pretty simple components), to an expensive in wall subwoofer, to an in ceiling surge protector, he didn't seem to fully appreciate most cost efficient solutions. Furthermore, I had him run the HDMI over CAT-6 inside of conduits for future proofing or in case the lines ever needed to be replaced, but the job he did on that was of concern. I was later told by an electrician who does AV work as well as the guys who did my final install that conduit should never bend more than 45 degrees, and that it should be on a gentle curve. He had at least one area where it went 90 degrees! Most disappointing was his responsiveness (or lack thereof) midway through the process. One time he did not return my email when I asked about this issue (but to be fair he told me he accidentally deleted it), but then he told me after the second visit for trim out that he'll contact me with a bid to do my final install. He never did. I emailed him a couple of ideas about a power conditioner and AV stand but he never returned my email. He also never gave me the schematic of where the ceiling pre-wires were located like I had asked. Lucky for me, I had made up one of my own and was able to go back to the other competing company to do my install. He seems like a nice guy with good intentions and I've wanted to give him the benefit of the doubt, but my experience with him was quite disappointing.