We're here to keep Portland green; especially, when it comes to your urban forest. Tillis Tree Care's certified arborist and plant care specialist will walk you through any and all concerns. You can count on us to advocate for the health of your plant life, as well as the needs of your property. Tillis Tree Care provides expert tree and shrub evaluations to address any present or future plant healthcare needs with services such as: pruning, fertilization, consultations, insect and disease control, and removals - all arborists are ISA Certified and on-site for all jobs.
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
All tree services, removals, stump grinding, all forms of pruning, including, but not limited to: fruit trees, and fine/ornamental pruning, deep-root fertilization & plant health care prescriptions, consulting - land divisions, hazard assessments & tree value appraisals.
These guys were all over it. Efficient, pleasant, timely even enthusiastic. Will definitely use them again.
Description of Work: Tree thinning around our house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl B.
06/2018
5.0
tree service
 + -1 more
It went great!!! The day before the work was done, Dustin came by to check out the project and give me an estimate. The first thing I was impressed with is that he called me when he was about a half hour away and said he was on his way. That gave me time to be prepared. When he got here, right away he could tell the Japanese Maple had a fungus problem. He gave me quote for the work to be done on both trees and we set it up for the next day. The next day - same thing! I got a call from him and his brother Rusty telling me they would be here within the hour. (Who does that anymore....give a courtesy call?!?!) I was so impressed. They got here and Rusty went right to work and pruned and shaped up the Japanese Maple that I hardly recognized it was the same tree!! It was a beautifully done job!! He then sprayed the tree trunks for the fungus issue. In the meantime, Dustin was getting prepped to get up into the large birch. They do not use a bucket truck, but rather a harness and ropes. He was up there (I could hardly see him behind all the branches) and then branches started coming down. Before he came down he got my attention on the ground to see if there was anything else I could see that needed pruning out. I gave him the 100% beautiful job signal and he came down then. They got everything chipped up, raked up, cleaned up with barely a single flower broke over down around the base of the trees. The price was incredibly reasonable and I would recommend Tillis Tree Care for anyone who needs pruning and tree work taken care of. The price listed here is "after" the discount.
Description of Work: Had a Japanese Maple shaped and pruned of dead wood and the canopy of a large Birch thinned out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$324
Tony P.
08/2017
5.0
tree service
 + -1 more
The owner came out to do the job himself and it went well.
Description of Work: I purchased a deal for $255 for 3 Hours of Tree Service for Trees/Shrubs Under 15ft Tall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Allene K.
11/2016
1.0
tree service
 + -1 more
Why would you think I used this Company? There has been no contact PLEASE READ WHAT I WROTE
Description of Work: Ii have not heard from this business. I am surprised but this was my first experience with Angie's list. I'm not impressed! Allene KlassT IF YOU DON'T READ THAT I HAVE NEVER HEARD FROM THIS COMPANY...... I AM NOT HAPPY THAT YOU WANT ME TO FINISH MY REVEIW WHEN I TOLD YOU I HAVE NEVER HEARD FROM THIS COMPANY PLEASE LET ME SPEAK WITH SOMEONE WHO MIGHT BE INTERESTED IN CUSTOMER SERVICE!!!!
Rating Category
Rating out of 5
Response from Tillis Tree Care
At the time of this inquiry we were transitioning administrative personal, and were unable at the time to meet the needs of this client. We are excited to have my Twin Brother, Rustin Marchello (general contractor and co-owner) in place to over see this gap in our services.
judy K.
11/2016
5.0
tree service
 + -1 more
He was great to work with and did a professional job. The rhododendron looks looks so much better.
Description of Work: He thinned out a large rhododendron.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Colleen M.
07/2016
5.0
tree service
 + -1 more
Great Job. Professional and cleaned up the mess nicely
Description of Work: Large Tree Removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
tami C.
04/2016
5.0
tree service
 + -1 more
I first met Dusty & his team several years ago when I had a very sad palm tree. Dusty recommended deep fertilization bi-annually. Within one fertilization, my palm tree produced flowering fruit for the first time in 3 years. My palm continued to produce flowering fruit annually until I sold the home. I have since hired Alive to take care of my birch trees, along with my 75+ year old oak tree. I would recommend Alive Arboriculture in a heart beat!
Description of Work: Palm & Birch tree fertilization, 75+ year old oak tree pruning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Leslie P.
03/2016
5.0
tree service
 + -1 more
another glowing review for this company. Everything went great. They also did a good job cleaning up when done. I would use this company again in a heartbeat!
Description of Work: cut down large fir tee and ground 5 stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Christine O.
03/2016
5.0
tree service
 + -1 more
Perfectly. I was so relieved to find them. They were much less expensive than any other estimate and their work start to finish was first rate. I'll hire them again and again.
Description of Work: cut back a large tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
James D.
02/2016
5.0
tree service
 + -1 more
The trimmers arrived on time and finished when they said they would. They did a good job of cleaning up when they were done trimming. No complaints at all from this customer.
Description of Work: They trimmed two birch trees in my parkstrip to let in more sunlight on the days the weather gods of Oregon deign to provide such. They also cut out dead branches. This is the second times i have used their services and both times I was most happy with their work and the friendly and helpful arborist s. They did an excellent job at a fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Tozer B.
01/2016
5.0
tree service
 + -1 more
Arrived on time. Worked efficiently and very quickly. Discussed what they were doing and if I would like different branches removed etc. Cleaned up perfectly after they were done.
Description of Work: Prune several trees around the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$918
Katherine W.
01/2016
5.0
tree service
 + -1 more
I really enjoyed working with this company. Everyone was so friendly and communicative. They were punctual,efficient, and did the job exactly as specified. Definitely would use them again!
Description of Work: Removed 5 arborvitae trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
marci B.
01/2016
4.0
tree service
 + -1 more
This was a $75 big deal purchase. We would have paid them more, but their services were more restrictive. We needed somebody to grind a stump and they couldn't do that. We also needed somebody to remove the wood and they would not do that. So, it was pretty much come and cut down a tree, which, frankly, I could have done myself for $75. They were very informative and helpful. I talked to them briefly when they were out here so that was good. I would tell others that they don't remove the wood. They are willing to talk to you and give you as much information as you need. The quality of service was good. When I have a tree taken down I need full service and this is the first company I have seen that does not remove the wood.
Description of Work: We had to have a tree removed and I think they came out and did it.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$75
Response from Tillis Tree Care
Alive Arboriculture is a full service arbor care company and we do offer stump grinding and wood removal with our tree services. In this case, the deal that the client bought was specific about not including these services because it is geared toward small, ornamental pruning work. The debris is typically disposed of by the homeowner in their yard clean-up bin, in order to keep the cost of this visit low. The terms of the deal are very clearly stated but perhaps this client did not see them before she purchased her deal. These were also reiterated to her by our staff prior to scheduling her appointment and it was explained that she could receive a refund instead, but she did still want to use the deal. We do offer a stump grinding deal as well, and we have a full service crew that could have come out to take care of all aspects of her job, but not for the cost that she wanted to pay - $75.00. We have worked with Angie's List recently to help clients better understand what they are buying so as to avoid this situation in the future. We have made our terms more bold and moved them closer to the top of the deal. It's never our goal to have clients mislead and be disappointed after the purchase of their deal and we will always work to try to help each client accomplish their goals within what they have purchased, if at all possible.
Jame W.
12/2015
5.0
tree service
 + -1 more
It was a outstanding job. Even the drive was clean
Description of Work: remove a small tree that had blown over
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
lynn M.
09/2015
5.0
tree service
 + -1 more
See above.. I'm working on my taxes:)
Description of Work: I had a sick birch. One of the arborists came by and diagnosed it right away. The tree got a some a treatment that went down at its roots and that solved part of the problem. The second part was a big limb that had to be taken down bc it was affected. Surprisingly.I prefer the way it looks--more graceful. All employees are arborists, very professional, flexible and wonderful company. Worth every penny.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Wilford W.
09/2015
5.0
lawn service, tree service
 + 0 more
It went very well indeed. I was quite happy with the results and would definitely recommend this organization .
Description of Work: Pruning and crown thinning of 18 trees+hedge trimming
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,620
Margaret C.
08/2015
5.0
tree service
 + -1 more
Pruned trees so as to make them more symetrical while still acting as screens from neighbors property.
Description of Work: Pruned three or four trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
craig B.
08/2015
4.0
tree service
 + -1 more
There was confusion on my part. I was waiting for a phone call and did not realize we communicate by angie's list. We were surprised they left the cuttings and did not remove them, but it was okay. We thought there would have been more trimming but it was okay. We were not there and at work. However, good news yes we would use them again.
Description of Work: trim a 5 year maple tree.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Tillis Tree Care
I'm sorry that there was some confusion about the way that the Angie's List Online Storefront works. I will pass this message along to Angie's List to make sure that they are explaining their programs as best as possible. As a provider, we are required to respond to Angie's List online inquiries via the messaging center, although if a client leaves a phone number, we try to call as well to make sure that we are all on the same page. The deal that was purchased clearly states that the debris will be left on-site, which is why the cost is low. Some people are happy to have their debris bin used for the small amount of refuse generated and in return, get a professional to trim their tree for a low price, which is how this deal was created. We will work with Angie's List to see if they can make the details bolder or bigger so that this issue does not continue to cause problems for members in the future. Regarding the amount that was pruned, we do our best to take what is appropriate and although the amount can be somewhat subjective, when a homeowner isn't home during the work we make a judgement call based on tree biology and structure. We generally try to have our clients home during the scheduled work time, but realize that sometimes work schedules don't align and it isn't always possible. We sincerely appreciate the honest review and will work to see that some of the confusing situations be clarified to avoid these same problems in the future.
DAVID Y.
08/2015
5.0
tree service
 + -1 more
They promptly responded and after looking at pictures I sent them, they concluded they could not access the stumps I wanted them to grind but they did suggest someone who could. Professionally handled encounter.
Description of Work: Unable to perform job.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Tim T.
08/2015
5.0
lawn service, lawn treatment, tree service
 + 1 more
Excellent. This operation required a larger than normal crew for them, and everyone was very professional as well as hard working. The removal of the huge dead cedar was almost like a surgical operation and impressed many neighbors as well as myself. Great job!!
Description of Work: Cut down and remove very large diseased cedar tree located quite close to home with branches over the roof, trimmed and fertilized several birch trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,950
Kenneth K.
08/2015
5.0
tree service
 + -1 more
The bid for the job was provided by Dustin. He was punctual and professional. Wade and his partner showed up early. They removed the limb efficiently and cleared all the debris. They did a wonderful job and were very friendly and professional.
Description of Work: Remove maple limb that was above the power line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$405
Scott M.
07/2015
5.0
tree service
 + -1 more
We needed a large tree stump and 4 bush stumps ground. Alive Arboriculture exceeded expectations and did an amazing job grinding all the stumps. Very professional, courteous and prompt. Highly recommend.
Description of Work: Ground a tree stump and 4 bush stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Justine R.
07/2015
5.0
tree service
 + -1 more
The tree looks perfect and the customer service was superb!
Description of Work: Trimmed a short Japanese maple.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Brian I.
07/2015
5.0
tree service
 + -1 more
Purchase the one-hour service deal. We were very pleased with the service provided. Schedule a Saturday am appointment which was really convenient for us. Arrived promptly and took the time to ask questions about the service we wanted and what we were wanting out of it so that he could best use his time to deliver what we wanted. Did a great job pruning 4, out-of-control rhodies and working with us to figure out a good plan to keep them in good shape.
Description of Work: Pruned our rhododendron bushes and advised on maintenance and care.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Michael K.
07/2015
5.0
tree service
 + -1 more
On time, professional service. Completed job exactly as discussed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Firewood
FAQ
Tillis Tree Care is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 4:00 PM
Tuesday: 8:30 AM - 4:00 AM
Wednesday: 8:30 AM - 4:00 PM
Thursday: 8:30 AM - 4:00 PM
Friday: 8:30 AM - 4:00 PM
Saturday: 8:30 AM - 4:00 PM
Tillis Tree Care accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Tillis Tree Care offers free project estimates.
Yes, Tillis Tree Care offers eco-friendly accreditations.
Yes, Tillis Tree Care offers a 5% senior discount.
Yes, Tillis Tree Care offers emergency services.
No, Tillis Tree Care does not offer warranties.
Tillis Tree Care offers the following services: All tree services, removals, stump grinding, all forms of pruning, including, but not limited to: fruit trees, and fine/ornamental pruning, deep-root fertilization & plant health care prescriptions, consulting - land divisions, hazard assessments & tree value appraisals.