It was perfect. It was incredible job. I highly recommend them for any repair or window services.
Description of Work: Window covering (vertical blind repair0
Rating Category
Rating out of 5
Yes, I recommend this pro
$30
judy S.
03/2016
5.0
window treatments
+ -1 more
The provider kept us informed at all times about what was happening, and they were truly a pleasure to deal with. They were so responsive and professional.
Description of Work: The provider was asked about fixing our venetian blinds, which had extensive sun damage. They called Hunter Douglas (maker of the blinds) and ended up getting new slats, which they then assembled with our existing cords. They initially tried to get Hunter Douglas to send us replacement blinds by taking many pictures of the old blinds, but the company refused due to the age of the blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Dan K.
03/2015
5.0
window treatments
+ -1 more
unknown
Description of Work: provided parts for me to repair my blind on my own. Did so cheerfully. Clearly customer service is a core value.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5
David A.
02/2015
5.0
window treatments
+ -1 more
unknown
Description of Work: They restrung our honeycomb blind for only $35 which is a fraction of the cost of having to buy a new one. They also repaired several window wands and a broken window wand mechanism. Great job and professional service! We will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
BOB D.
01/2015
5.0
window treatments
+ -1 more
Top Notch -A One - what can you say. I took the blinds in, David looked them over and said no problem - today or tomorrow. Tomorrow it was! Looked great, worked great, price was right. David and Allison know how to do the job and know customer service to the max. I've used their service a couple of different times. They are second to none in quality, price or friendliness. On the way home, the blinds fell off the jump seat in my truck - I think this is when the retainer on one side of the blinds broke. I sheepishly returned with my non- functioning blind, told my sad story, and it was fixed in five minutes or less. When I finally got home and rehung the blinds, my son asked me later in the evening if they were a new set of blinds. I assured him they were not, they had just been attended to by professionsals!
Description of Work: Restrung a set of HD blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Patricia B.
11/2014
5.0
window treatments
+ -1 more
Did a beautiful job. our blinds work perfectly again. Saved us hundreds of dollars over buying new blinds. Very prompt and professional service. Customer service is fantastic, friendly and warm. Even walked us through getting a remotely operated blind working over the phone! (Hunter Douglas tried, but told us to call Suburban) Will definitely recommend them and use them again!
Description of Work: Restrung 7 top down/bottom up cellular blinds up to 6' long.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Dennis S.
08/2014
5.0
window treatments
+ -1 more
First of all very nice people. Professional and very polite. They were able to get my blinds covered under warranty so the repair bill of the 4 different jobs was quite reasonable. They were able to restring the blinds so i did not have to purchase new ones. A franction of the cost. The job was complete and well done. They had been recommended by an excellent blinds salesman Doug Hall.. He was correct they did a great job. It is nice to have one place where I can have the work done and not worry about shopping round. Excellent job.
Description of Work: Repaired my blinds. Was able to get of the repair under warranty. They went to work for me.. Outstanding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$57
Charlene S.
08/2013
5.0
window treatments
+ -1 more
Awesome couple! Brought in 2 blinds to be repaired. One was repairable. The second was fixed with concerns that it will break again in the near future. Therefore, I was not charged for the second blind. I was more than pleased with the quality of his work and the exceptional custom service of his wife. Both made working with them and getting what I needed done simple and easy.
Description of Work: Repaired old blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Sydney H.
07/2013
5.0
window treatments
+ -1 more
He was Awesome! Quick and easy, I waited maybe 10 minutes. They've fixed other blinds for me, and they've always been quick and reasonably priced.
Description of Work: Fixed a not in my large top down bottom up blind. He fixed it while I waited and didn't charge me since it was a simple fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris D.
03/2013
5.0
window treatments
+ -1 more
Our experience was excellent from our initial phone call until we picked up the repaired shade. They were courteous, friendly, and highly competent. Our shade was finished in two hours, from the time we dropped it off until we picked it up. They offered to do this so that we wouldn't have to make two trips from Milwaukie to Beaverton. Outstanding service and definitely beyond expectations.
Description of Work: Replaced a broken cord on a Hunter Douglas Duette shade.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Hai C.
02/2013
5.0
window treatments
+ -1 more
These guys are great. Professional and punctual. Got my blinds fixed ahead of schedule, were totally flexible and great to work with. they provide a service not many know of, so hopefully the word gets out. Saved me literally hundreds of dollars.
Description of Work: Had blinds restrung.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
CINDY W.
11/2012
5.0
window treatments
+ -1 more
I would not hesitate to not only use Suburban Drapery Service again myself, but also to recommend them!! And the quotes that they gave me were accurate.
Description of Work: Took a wood blind to Suburban Drapery Service for a second opinion since I was told by the first company that it could not be repaired. Dave & Allison were so nice and took the time to check the blind out, explained the problem and what it would take to fix it. It was repairable and he did an excellent job on it. Placed the blind next to the other two blinds and could not tell which one was repaired. Dave took the time to match colors, etc for the ladder repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
CHERYL O.
11/2012
5.0
window treatments
+ -1 more
While the owner, Dave, no longer makes house calls his instructions made it very easy to take the shades down and put them back up. Dave took care of everything within a couple of hours after we dropped the shades off at his workshop. The same day service was great because these are our only window coverings in our bedroom.
Description of Work: One side of our shades needed to be re-strung, the other was just pulling hard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Hope H.
09/2012
5.0
window treatments
+ -1 more
My kitchen window blind developed a frayed string, so it became impossible to raise or lower it. I called Suburban Drapery Service and found out they're near my house, so I took the blind in for repairs and was delighted to be told he'd have it ready for me the next day. Sure enough, the next morning I got a call that it was fixed and ready to go. I put the shade back up and it works perfectly. He also cleaned it for me. What a simple, easy experience!
Description of Work: Dropped off a broken window blind on Thursday and was able to pick it up, fully repaired, on Friday. Dave helped me get the shade out of my car and it was loaded back in for me when I went to pick it up, which was a nice touch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
stephen M.
06/2012
5.0
window treatments
+ -1 more
I took the blind in, they dropped what they were doing and fixed it.I was out in 15 minutes. Talk about customer service!
Description of Work: blind restring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
KEVIN H.
02/2012
5.0
window treatments
+ -1 more
This was the best quote I got (out of 4) and I am so glad that I chose to go to Suburban Drapery. They were recommended by another provider, who uses them to fix blinds for his business. They were more than fair. I was surprised and pleased not to be charged for the first repair.
Description of Work: They repaired one blind on the spot and did not charge me. They repaired the second blind in one day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
JOAN F.
07/2011
5.0
window treatments
+ -1 more
As described above, excellent professional service.
Description of Work: Suburban Draperies responded immediately to my request for restringing a large drape. They came to my home, were on time and completed the job promptly. At a later date, during the next year, there was a minor, but similar problem. I called Suburban Draperies and again they responded immediately. They fixed the problem and there was no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Ginny L.
02/2011
5.0
window treatments
+ -1 more
Very Good
Description of Work: We had purchased 3 virticle blinds from Home Depot (Hunter Douglas Brand) that we had several problems with and had to have replacement head rails sent out that took a month or so. Recently one of the headers broke and the blinds would not close. We went to Home Depot and they said they would have a Rep. contact us in a day or two. On the second day, Suburban Drapery Service contacted us and asked if coming in an hour would be conveinient. They arived in about 45 minutes; looked at our problem, and in less than an hour had the headrail repaired and also fixed another smal problem we had with one of the other H.D. blinds and was gone with no charge at all. Dave was very proffesional and curtious. I just wish we had known of his service when we first got the blinds(OR BETTER YET, HAD HIS ADVISE AS WHAT TO BUY). Our next drpery adventure will start with a call to Suburban Drapery Service.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura S.
11/2010
5.0
window treatments
+ -1 more
My master bedroom widow blind, of 11 years, pull cord had broken inside the shade. This is the only window in the room and not being able to open and close the shade, with 3 kitties, was difficult, at best. I called the Suburban Drapery Service phone number and left a message about the blind problem. The next day, a very sweet young woman called me, she told me her name was Allison and felt they could fix my blind. Allison asked what would be a good time for me and we set a date and time. 30 minutes before their arrival, Allison called to ensure I was home and ready for their arrival. Both Allison and her husband Dave arrived and were simply delightful! We chatted as if we knew each other for years! All the while with them working on my blind...which was fixed in 15-20 minutes! These two are great! Very friendly, professional and know their business very well. I found myself wondering what else could I have them fix for me in the future, just to have them come back! Great company and excellent team to work with!
Description of Work: Took down my window blind, cleaned off the dust and replaced the broken pull cord.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Janet C.
06/2010
5.0
window treatments
+ -1 more
Not only did they do an outstanding job, they were wonderful to work with. This husband and wife team are delightful! They do exceptional work, are on time and couldn't be more pleasant to have in your home. I will use them again and would highly recommend them to anyone!
Description of Work: Hanging of pictures and mirrors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
JOHN H.
08/2009
5.0
window treatments
+ -1 more
Great! They came out within two days and did all the work in an hour or so. They were friendly, professional and knew exactly what to do. They gave us advice regarding the care of the blinds and were extremely helpful. They do all kinds of work on blinds, and I was extremely satisfied
Description of Work: Repair/replace strings on 4 large Custom-bilt Duette blinds. Custom-bilt was the predecessor to Hunter-Douglas. They were referred to me by Premier Window Coverings as they only deal with Hunter-Douglas. It was a great referral.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Polly M.
08/2007
5.0
window treatments
+ -1 more
The whole experience was very good. We were contacted immediately after calling and they accommodated our schedule and did the job professionally and for a reasonable price.
Description of Work: David installed two drapery panels and two roman shades that were custom-made by Calico Corners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from SUBURBAN DRAPERY SERVICE
THANK YOU FOR YOUR KIND WORDS. IT WAS A REAL TREAT TO MEET YOU ALL AND TO BE SO PROFESSIONALLY ENTERTAINED WHILE INSTALLING YOUR WINDOW COVERINGS! THANKS FOR YOUR BUSINESS!
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Service Categories
Window Treatments
FAQ
SUBURBAN DRAPERY SERVICE is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 4:00 PM
SUBURBAN DRAPERY SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SUBURBAN DRAPERY SERVICE offers free project estimates.
Yes, SUBURBAN DRAPERY SERVICE offers eco-friendly accreditations.
No, SUBURBAN DRAPERY SERVICE does not offer a senior discount.
Yes, SUBURBAN DRAPERY SERVICE offers emergency services.
No, SUBURBAN DRAPERY SERVICE does not offer warranties.
SUBURBAN DRAPERY SERVICE offers the following services: Window Covering Repair