Roloff Construction is an award-winning design + build firm. We have been renovating homes throughout the Portland Metro area since 1999. Our design team works closely with you to make sure your remodel is everything you hoped for. Our experienced project managers run your construction project smoothly and on-time. It's what we do. PLAN/DESIGN/BUILD CCB# 140721; WA# ROLOFCI873KU
Business highlights
26 years of trusted experience
Services we offer
We specialize in designing and building custom remodeling, additions, kitchen renovations, bathroom renovations, basement conversions, decks, and sun rooms.
Description of Work: It is an experience I am not willing to go through again. | |My only recommendation to others is to never allow anyone you are in a business relationship with, to take advantage of a person by charging you for non-approved change orders. Even if prior approval is stated in your contract. I suggest adding an addendum stating again you will not pay unapproved CO's. This will help close the door to any dialog or threats of legal action.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$30,000
Response from Roloff Construction Inc
This project was a kitchen & living room remodel. The reason for this complaint is a direct result of a contract dispute. All payments made by this client were late. After the work was complete, the client withheld the final payment on false claims, I placed a lien on their property to secure the final payment. Client paid after obtaining legal advice.
STEPHANIE W.
06/2015
5.0
deck cleaning, decks, flooring contractor, remodeling, handyman service, home remodeling
+ 4 more
Roloff was amazing in all aspects. They provided us with a comprehensive budget and timeline that came in under a well known competitor AND a small time contractor (!) with more of what we wanted included. They worked with an already existed design that we had worked on with Bright Design Lab and helped coordinate with them when needed to get more info. They stuck to their timeline almost to the letter until we had a mishap with the wood flooring order (which was MY fault because I ordered the wrong flooring and then it got stuck in port in Seattle during strikes) which is unheard of in this industry... all of our friends couldn't believe it when they saw the timeline and that they were actually sticking to it! They are very responsive and will work with clients on trying to find cost effective, but yet still beautiful, results. Their workers were ALL responsible, polite and respectful - from the craftsmen to the painters. We are thrilled with our remodel and cannot say enough good things about this company! We still have a small project to finish (a wet bar) and when we decide to do it, we will definitely have Roloff do it - and any future remodels we may do! We recommend them to all of our friends.
Description of Work: Roloff completely gutted and remodeled our kitchen (which involved removing a wall) with all new appliances/counters/custom cabinets/flooring, remodeled 2.5 bathrooms with new tile/tub/fixtures/flooring, redid flooring throughout house (tile in kitchen/dining, wood in living and family rooms, carpet in bedrooms), repaired leak damage to cedar on ceiling over a stairway, painted throughout, repaired leak damage in master bathroom and 1 corner of family room (exterior and interior), removed and repaired faulty section of deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180,000
Robert B.
04/2015
5.0
handyman service, siding
+ 0 more
unknown
Description of Work: They updated our Master shower stall, matching the new tile in the shower & sink area. From start to finish their quality of work, organization, & pleasant demeanor was of the highest quality. They informed us weekly of what to expect & always showed up when they said. They also cleaned up daily so we were able to live comfortably in the midst of the construction zone. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
ROBERT B.
08/2014
5.0
handyman service
+ -1 more
They were highly recommended by my electrician,was said he'd worked for them a # of times and had been very impressed with their work ethic. I've never had such an organized and efficient crew! they notified us weekly about when and what would be done, showed up on time,and cleaned up perfectly daily. The entire crew couldn't have been more delightful to work with. I consider them the standard that all construct companies should meet.
Description of Work: Took out existing shower stall, enlarged& tiled new shower stall, with new clear glass door & wall. New plumbing,fan & skylight . matched tile at sink counter. Replace lighting in Dressing room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Gary M.
07/2013
5.0
handyman service
+ -1 more
I used a Groupon. I liked everything about them. They are great. The price was very competitive. Quality of work was very good.
Description of Work: I used Roloff Construction Inc to fix a door knob and some other maintenance things.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Cindy R.
03/2013
2.0
handyman service
+ -1 more
We purchased a Groupon for this companies service early last year. Booked our appointment with the company giving them a list of what we wanted completed. We purchased the shelves, towel bars and fan.... the owner provided the tools. The owner showed up on time. He was very friendly and went straight to work. We purchased 3 hours of his time. He completed the items we gave him with no issues. 2 days after he left both of the bathroom shelves and one of the towel bars started coming loose from the wall. I emailed the company to let them know and have them come out to fix the work they had done. The owner proceeded to tell me that because we provided the items to be installed he does not have a warranty on the work. If we wanted him to come back he would have to be paid an hourly rate at which he would give me a discount for. After going back and forth he basically left us with a bad job and he would not repair what had broke within 48 hours of him completing.
Description of Work: Handyman work; install bathroom shelf, bathroom towel bars, repair holes in drywall, installed bathroom fan
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
$129
Response from Roloff Construction Inc
[member name removed], I am sorry about the shelves and thank you for your input. Since your job I have decided to only use the higher strength twist-in aftermarket anchors. I would like to share some additional information about your service. You purchased a 3 hour Groupon for $112.00 (3 hours @ $37.33), which has a normal value of $225.00 (3 hours @ $75.00). The work I performed for you in 3 hours was; 1) Remove existing bathroom exhaust fan and replace it with a new exhaust fan. 2) Remove existing dining room light, assemble and install a new dining room light. 3) Assemble and install two glass shelves, two towel bars, fill and texture holes from the old towel bars. 4) Install a shelf above a toilet in the guest bathroom. The issue you have is with the glass shelves. They came new in a box with their own screws and anchors. I installed the shelves by drilling a small pilot hole, then tapping the anchors into the hole flush with sheetrock, I screwed the mounting plate to the anchors, and installed the shelves to the plates. All the anchors, screws, and shelves were tight when I finished. The failure point is in the anchors and their ability to hold the weight of the shelves plus the items on them. Since the problem relates to items supplied by you then the cost for us to come out and change it are additional. Again, I am sorry for your experience and will take your input and use it to continue to improve my business. Sincerely, Michael Roloff
Belinda G.
12/2012
5.0
flooring contractor, remodeling, home remodeling, sunrooms
+ 2 more
We were looking for a contractor who could take how we wanted the finished kitchen to feel and turn it into concrete plans. Nathalie's design skills let us walk the line between our slightly Asian style preferences and a finished product that is still consistent with the era of the house. She helped us draw out our ideas, looked for innovations where an idea didn't quite fit and was a wealth of information that helped us move out of overwhelmed into making excellent choices on flooring, backsplash tile and cabinet hardware. Mike and crew managed the mess of a kitchen remodel perfectly. Our house is not large and we do most of our living fairly near the kitchen. Mike and team controlled the dust, debris and odors of tearing out, prepping and putting together a new kitchen with everything cleaned up at the end of each day. Mike and team's knowledge of construction helped us avoid a couple of bad decisions, and when an element seemed too complex (such as finding a way to run a gas line and vent the gas stove), found a way to work around the house's restrictions in a safe and economical way. Knowing that we wanted something different than linoleum, we considered a number of flooring options such as cork, tile and wood. Nathalie patiently researched our ideas and gave us the pros and cons of each, even though time was of the essence to stay on track with our construction timeline. She finally went with us to a flooring store where we ultimately decided on beautiful wide-plank, hand rubbed bamboo. Mike and team installed the floor, working around a not quite square kitchen, and it is one of the elements people immediately comment on when viewing the kitchen for the first time. Although Mike and Nathalie have their own cabinet sub-contractors, we had a relationship with a cabinet maker from another effort we'd undertaken. They were flexible in agreeing to work with our cabinet guy and when there were a few tricky communication issues, they deftly managed them. When cabinet installation (and granite top) made it impossible to slide in our new stove (three days before Thanksgiving), Mike and Nathalie worked with us to come up with a solution in time for us to still cook Thanksgiving dinner in the kitchen. One of the best parts of our kitchen is the nook which we re-imagined and updated to include a banquette, a bank of built-in curio shelves and a much enlarged back bay window that lets in light and a panoramic view of the back yard. To accommodate the window size increase, we needed to raise the pergola over the back patio - which Mike and team felt could be done easily. In the course of working through that improvement, we decided we wanted to have a glassed in raised pergola, so we didn't lose our kitchen light and so we could extend our patio season. The weight of the glass required additional engineering and Mike and company made this happen quickly, resulting in a beautiful covered patio with an installed restaurant-style heater, expanding our patio usage at least another couple of months each year. We would recommend Roloff Construction for any interior or exterior work. Their attention to detail, construction knowledge, honesty and expertise will result in a product you love for years to come.
Description of Work: We hired Roloff Construction to remodel our 1990's kitchen in our 1939 colonial house in 2010. We expect this to be our last house and love everything about it except the kitchen that had been remodeled in the 90's and was full of oak cabinetry and country themed tile. During one of the prior remodels, the former owners had removed an eat-in nook common to houses of this era; and we wanted it back for less formal eating than the dining room. We also wanted a gas stove and a footprint change, along with a reconfigured back window to bring in more light and a view of our back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70,000
Z H.
12/2012
2.0
handyman service
+ -1 more
When i told them the work that needs to be done they were worried if it was enough for what I paid for the groupon deal. They send an unexperienced worker who took so long to install the ceiling fan that he was only able to drill the hole for the dryer vent that I had to install the vent myself. The worker also did not cover my hardwood floor int the living room properly that it had scratches afterwards. He also did not properly clean up after the work was done.
Description of Work: Installation of ceiling fan and installation of dryer vent
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$75
Response from Roloff Construction Inc
Thank you for your comments. There are times when a handyman job will seem to be easy, or not require much time, but upon starting it, it consumes more time than expected. This was the case in your home. We do apologize if there were marks left on your floor. If you had notified us immediatly, we could have tried to remedy the situation. As your review is a year plus after the work was completed, we are unable to remedy the scratches. Finally, we do sweep up and tidy the work space after each job. Occasionally some dirt is missed. We will take your input and use it to continue to improve our business.
Vainateya D.
05/2012
2.0
remodeling
+ -1 more
Werid experience. Nathalie from Roloff visited the house and was very knowledgeable. She came in and took measurements for a door that we were planning to put in. She also showed us the catalogue of all the door options available. Sadly we never got a quote from them after that. We even offered to wait since they were busy. Would have been Ok if they just told us that they were not interested in the job.
Description of Work: Asked for a quote to get a french door to be installed in the south wall.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
4.0
Response from Roloff Construction Inc
Thank you for your comments. We certainly do strive to provide the best customer response possible. Unfortunately, an occasional project slips through the cracks and yours happened to be one. We truly hope you were able to get the work completed to your satisfaction.
Bernie C.
04/2012
5.0
foundation repair, flooring contractor, roofing, siding
+ 2 more
Very impressed with the quality of work and professionality of the service providers.
Description of Work: They did a large project to renovate the garage. They put in a new foundation, new flooring, roofing, and some portions of the wood siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
JEROME D.
10/2008
5.0
remodeling, doors
+ 0 more
The price they quoted stayed the same even though they had to do a little more work then anticipated. The crew he had was very knowledgeable, professional and friendly. They followed up after the job was complete to make sure the job was done to my satisfaction. I felt so comfortable with them I actually gave them a key to my home so they could do work when I was not home.
Description of Work: This company installed new sliding glass doors that lead to my terrace.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
General Remodeling,
Siding,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Decks and Porches,
Foundation Repair,
Sunrooms and Patio Enclosures,
Doors,
Deck Maintenance,
Roofing,
Outdoor Kitchens
FAQ
Roloff Construction Inc is currently rated 4 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Roloff Construction Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roloff Construction Inc does not offer free project estimates.
Yes, Roloff Construction Inc offers eco-friendly accreditations.
No, Roloff Construction Inc does not offer a senior discount.
No, Roloff Construction Inc does not offer emergency services.
Yes, Roloff Construction Inc offers warranties.
Roloff Construction Inc offers the following services: We specialize in designing and building custom remodeling, additions, kitchen renovations, bathroom renovations, basement conversions, decks, and sun rooms.