We contacted the provider concerning his failure to remove the wood and the stump and made it clear to him that he had been paid full price and he simply blew it off and told us they were going to a Seventh Day Adventist conference in the South Pacific and when they were back they would remove the wood and grind the stump. Well after the time they said they would return, we called them as asked them when they were going to finish the job and told them that we were going to write an unfavorable report if they did not finish the job and make things right. They said they would come and finish within two days of the time we called them. Two days went by and they totally failed to come and redeem on their promise or contact us and say why. We called them again and told them we were not going to wait any longer to take other action including taking a claim on their bond and that if they didn't respond, we would make an immediate legal claim against them. Approximately one week has passed and there has been absolutely no response. We are very disappointed in their actions. They left a business card with us that gives a CCB#181441. I could find no sign on your site that they were indeed bonded.or insured.
Description of Work: Cut down a diseased tulip tree in our back yard. Contrary to the agreement to haul off the wood, left the major portion of it lying outside but partially against our wooden fence.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,100
DIANA B.
03/2009
5.0
tree service
+ -1 more
It went very well. It turned out to be a bigger job than they or I realized, but they worked hard and completed the project and hauled away some other yard debris. They did an excellent job.
Description of Work: I asked them to remove a long line of arbor vitae trees that were old and over-grown. They had also gotten badly battered in the snow and ice of the winter.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service
FAQ
Preston's Tree Service & Landscape Maintenance is currently rated 3.5 overall out of 5.
No, Preston's Tree Service & Landscape Maintenance does not offer free project estimates.
No, Preston's Tree Service & Landscape Maintenance does not offer eco-friendly accreditations.
No, Preston's Tree Service & Landscape Maintenance does not offer a senior discount.
No, Preston's Tree Service & Landscape Maintenance does not offer emergency services.
No, Preston's Tree Service & Landscape Maintenance does not offer warranties.